First National Bank

DO NOT OPEN Account. I have a simple issue i reported February 10th 2023 and up until now March 8th it has not been resolved, i still get a run around. Please find another Bank that care FOR CUSTOMERS

DO NOT OPEN A CREDIT CARD WITH FNB. They do NOT care about horrible repairs done to a vehicle that required the vehicle having to be fixed twice. The Credit Card Department cares more about protecting the business then protrcting their own customer. AVOIDE AN FNB CREDIT CARD COMPLETELY.

I can't say enough about how horrible this banking experience this was. I was with FNB for ONE month. A total of 2 deposits and one withdrawal. EVERY PART OF THIS WAS A DISASTER. I had $1080. in this account - all cash deposits. I tried to pay a bill online for $1035 - it was DECLINED. I went to the branch and was verbally ASSAULTED by the manager, Nathan. He INSISTED that the $1035 was paid. IT WAS NOT. The recipient was a government agency and they did not receive the payment. The branch manager at the bank was aggressive and hostile to me. FNB still has my deposit and will not give it to me. I will be contacting the NCCOB. And the media. NO WONDER their Google rating is so low. AVOID THIS LIKE THE PLAGUE, friends.

I had fraudulent charges that caused my account to be overdrawn. The bank then charged me $700+ in fees. This bank is worst than the criminals that fraudulently stole money from my account. Do not bank here.

If I could give zero stars I would. I have banked with a lot of companies over the past decade and Fnb is by far the absolute worst bank. Please do not trust this company with your money. They will steak from you and will not return your money back under any circumstances. Customer service representatives are the nicest ; unfortunately when you speak to management they are very insensitive and inconsiderate. The lack of professionalism gets worse and you climb up the chain of command. People’s bank is a lot nicer and they actually treat their customers like they are special unlike Fnb. This is the worst bank

went to cash a payroll check!!! thats was there check NOPE we cant cash a check over$800 unless you have a account with us.. never in my 53 years

Broker brought us with them. Told us we could have fix terms at anytime after telling us we should be going to variable and that everybody were doing it.
Then when it came time that we wanted to have fix. We were told that they would only deal with our brokers directly and that we had to wait for 5 years before going forward with fix.
There’s is not insult to describe them.

Terrible, terrible, terrible. Cannot get any information if you do not have a phone number attached to your loan, which they didn't do at the time loan was given. You cannot reach anybody to add your phone to your account. Ridiculous!!

Awful. You're not able to make a payment online or on an automated system. Speaking to someone takes longer than it should. I attempted to make a payment on my car loan today over the phone, as today is the last day of the ten day grace period. I was told I couldn't make a payment over the phone because the payment hasn't been marked as late, I'd have to call tomorrow, when it's late, to be able to pay it.. ?? So to be clear, if you want to pay your bill on time, they won't let you because it's not late... Making you pay more money and getting a hit on your credit. Absolutely terrible to make people pay a late fee for absolutely no reason.

I cannot even count the number of times that our staff members have came by, in an attempt to make a deposit for the company, and the ATM has been out of service, thus causing them to either have to drive out of their way to the ATM in Indian Trail or hold onto the money overnight, depending upon how late; both of which are a major safety hazard! ? This happened once again last night, and is completely unacceptable!
--- This Bank is operated in such a Horrible manner! --- We have tried to overlook the constant issues we have encountered, but enough is enough, and I can't expect my managers, or for any employee, to put their lives in danger while simply trying to put large sums of cash into [multiple] ATMs late at night, because robberies do happen ALL the time!!!!

There were numerous other negative reviews posted on here, but the bank has apparently, had them deleted instead of taking heed to their complaints, and taking the necessary steps to fix their many issues.
-- This is not good business practice!! --

Please DO NOT UTILIZE THIS BANK,
Just Don't....