Flushing Bank

I just want to thank the financial institution, and especially Khadija Dazzazi working at the Bay Ridge branch. Every time I go there, she is able to help me out and makes the process smooth and easy. My father also has an account with them, and even though he keeps forgetting his password, she is able to help him out every time and makes him feel welcomed. She is both professional and friendly. Thank you again.

I have now been waiting over a week for the online application to open a checking account, which should take only two days. Customer Service has no clue why it is taking so long and keeps sending emails to that department to find out what is wrong, but is getting no answers.

This bank is obviously incompetent and dysfunctional. The NYS Banking Commissioner should investigate.

Great Rates Awful Service

I went to this bank because of the great interest rate being offered on CDs. I was told, before I even had a chance to sit down the rate was dependent on opening a checking account with a $5,000 deposit - a bit much in my opinion. It was impossible to get a straight answer to a simple question - how much of a balance is required to be left in account to avoid fees and maintain the CD rate. I still have to figure that out. I told them to open five CDs in varying amounts and handed them a slip of paper with the amounts. After a very long wait I found they only opened one CD and the Checking account. After another long wait I was handed signature pages that had both my husband and my names spelled wrong. I was there almost TWO hours. I left with a few pieces of paper and a promise that debit cards would be mailed. Why did I stay? - I have very little free time and I needed this done. The amount that was deposited in the CDs was rather large and I wanted them to start earning interest. Will I open more accounts - NO! Will I leave more than what I find out is the minimum in that darn checking account - NO! If there is no minimum balance; I will leave 49 cents and let them carry the account until they go out of business or I die. AWFUL, and INCOMPETENT service.

I have been in banking for over 20 years. I have never been accused of committing any fraud or insinuated that I was dishonest. But iGo Banking security has rudely done both. I am rethinking my relationship with them.

IGObanking has a great checking account. One of the best things about this account is the great interest rate. This encourages me to always keep as much money as I can in this account. Another great benefit about this checking account is that there is no monthly fee for this account, which is always great. Overall this is a must have account.