GreenSky

Took out money which was unauthorized

They sell your information and now my cell gets about five spam calls a day from other lending companies offering debt consolidation loans. Watch the fine print!

1 Star - Predatory, Misleading, and Absolutely Unacceptable

My father—a senior citizen—became the victim of what feels like a predatory and deceptive financing trap involving GreenSky. He never knowingly signed up for a GreenSky loan. A Terminix representative took his bank card under the claim that he was setting up automatic payments directly to Terminix. Instead, my father was secretly enrolled in a GreenSky loan he had no knowledge of and did not consent to.

My father only learned about GreenSky after letters started arriving weeks later, claiming he owed payments. At that point, he felt he had no choice but to pay because the account was created without his knowledge and he didn't want to risk damage to his credit.

For over a year, GreenSky drafted money out of his bank account—and in many months they drafted twice:

- the regular automatic payment, AND
- a late fee, even though he never even knew he was in a loan program to begin with.

To finally escape this nightmare, on September 8th, my father paid $2,658.58 in a single lump sum just to be done with GreenSky—after already paying monthly for a full year. The day before, on September 7th, the regular automatic draft of $187 came out as well.

Then, on October 10th, GreenSky emailed my father saying that fees were being waived and he would receive a refund check due to a credit balance. We took that as confirmation that the nightmare was finally over.

But no—it continued.

On November 14th, GreenSky emailed again, claiming my father's account was late, as if none of the adjustments, payments, or their own written promises meant anything.

Not only was my father signed up for a loan without his knowledge, but he was also charged, penalized, double-drafted, and pressured into paying off a loan he never agreed to—only to be told later he had a credit and a refund coming, and then immediately told his account was "late" again.

This is beyond unacceptable and feels intentionally designed to confuse and pressure older customers who trust service companies inside their homes.

If this is how GreenSky operates—allowing contractors to sign unsuspecting seniors up for loans behind their backs, taking payments for over a year, drafting late fees on top of automatic payments, and still sending "late" notices after admitting a refund is owed—then consumers should stay far away.

I would strongly warn anyone, especially senior citizens, to avoid any contractor that uses GreenSky financing. Based on our experience, it feels predatory, misleading, and financially damaging.

We would have never used, nor will we ever recommend, GreenSky to anyone.

Very good experience and work. Green Sky brought my vision to my home, and I'm definitely going to refer them to family and friends. All my neighbors are looking to update their homes after seeing the work I've had done.

Unlike others, I had a very positive experience with GreenSky for a home improvement loan with Renewal by Andersen. The statements were clear, and the payoff date to avoid interest was very obvious. It was easy to understand the payoff amount, and the amount of interest owed if not paid off in full by the date. I was able to easily make a payment directly from my bank account. I have had loans with other companies where the payoff date and amount are hard to locate, and I felt like they wanted me to miss the deadline.

I would not deal with them again. They made a 33,000 financial error in my account. It took several weeks for the error to get corrected and it was only because of my persistent phone calls. I never received the callback that I was told I would receive. Too much stress and too little concern for their customer.

Love their customer service! They've been very helpful and understanding. We've had only one 30-day late payment, and they were very understanding as to why. I have so far had zero negative remarks about this company or their customer service agents.

This is a review on GreenSky Financial loan. They attempt to take money from people, and if you aren't careful, they will. I made a payment on time every month. I had a 10.99 interest rate. I made a payment to lower the rate and they charged me a rate that was the original interest rate of the beginning rate of 25000.00 when there was only 200.00 left to pay and it should have been a interest rate of 10.99 at 200 dollars which would have been 20.00 not 200.00. then I gave them the final payment in a money order and shipped priority with USPS. Greensky cashed the check and picked it up. They said I still owed them money and can't find the check. They said I would get a late fee. So I went to the bank and the bank charged 10 dollars for information regarding the check. This company my be committing fraud on multiple levels and with the incompetent workers they have no idea what's going on. Watch and document everything with this company

I've used GreenSky twice now between two different contractors. The first time went great, and I have just started the new loan. I had no problems, though I was nervous that something might go wrong. I paid it off early with no interest charges. It seems that most of the negative reviews here are more about poor service from the contractors than anything GreenSky did. I received an email from GreenSky about the new financing that I obtained, asking me if the work was completed before they paid the contractor, so I had to give them the thumbs up before they disbursed any funds. My advice is to make sure you get a contractor with a good reputation.

Greensky is notorious for misleading customers, misrepresenting terms, and deceitful business practices and advertising. Please avoid this company at all costs.

The problem is with the company Remodel USA; they did what they wanted, not what I agreed to—an interest-free period if paid off in 2 years. They put me at 9% interest. Also, I was told there would be no payments until the project was finished. It's been almost 2 years now, with no fixing of anything or finishing by Remodel USA. Greensky tells us there's nothing they can do but contact Remodel, and this has been going on for the same amount of time with no results. There's no protection for the consumer. I would not recommend them.

The real problem with this account was the untruthful handyman we hired. The account was open at 1.9%, which is what we were told the whole loan would have. However, it is now at 12.9% after 6 months. Also, the contractor was able to obtain almost $3000 more than our contract price. Choosing GreenSky was a very bad decision for me, as I did not need a predatory loan, having a credit score of over 750. It was a convenience pushed on me by the contractor that did not pay off at all.

AJ Schmidt is a horrible representative for this company! We were set up with this company for years until we had to deal with this rude person who tried to tell us how to run our business. The rates were too high for our customers, and they would go elsewhere to get their financing or not do the work at all. Especially in this high inflation market, they never had a hard time getting paid by us at all. We have moved on to another finance group that is not rude and great to work with.

OMG, the payment was 10 days late, even though it was paid! The money was withdrawn from my checking account, and I've received 4 calls from them since the payment, which I won't answer and feed into their prosecution. This is weird. I acquired a loan from them for Hanson Windows in 2018. I don't owe much anymore, almost paid in full. Darn interest rates under the Biden Administration. Shame on this company. What kind of people actually work for companies like this? What kind of personality must one have to harass Americans? The one time I spoke to a customer service person, they were either from China or India. WTH. Not a good business behavior at all. Would never deal with this company again. They made lots of money off of me!

I signed up for a loan three years ago to install solar panels but have yet to receive the product for my homes. The last contact with the solar company was on September 11, 2023, when they informed me that the original plans for my home would not work and that they would reach out to the city of Denver to review new structural plans. At that point, I asked the solar company to cancel the project, as it had already exceeded the quoted one-year timeline.

Since then, I have not heard from the solar company, but the loan provider has continued to charge me for a product that was never installed. When I explained the situation to the loan provider, they stated they would reach out to the solar company but were ignored.

As a result, I have now been reported as delinquent on the loan payments for solar equipment that was never delivered. This has severely impacted my credit score, and I have yet to find a resolution with GreenSky or the solar company.