Hawaii State FCU is one of the state’s leading financial institutions. They’re continually integrating new and innovative technologies to offer members greater convenience. That includes a suite of mobile apps to help their members manage their accounts on the go. They also offer a full range of financial services, including savings and checking accounts,... show more
Eligibility
Find out if you are eligible to join Hawaii State Federal Credit Union.
Hawaii State Federal Credit Union Reviews
5
56%
4
6%
3
11%
2
6%
1
22%
3.7
18 reviews
18 reviews
What's Your Rating?
Review sort
Hawaii State Federal Credit Union
David M @DavidMS
Report Abuse
1 Star Rating
The Pearlridge branch teller deposited money into savings instead of checking as instructed. Numerous checks bounced. I understand people make mistakes, but there was no apology, as each person doesn't feel responsible. And there was no offer to help. I need to do everything myself to resolve their mistake. I've spent several hours and am still trying to resolve everything. Very disappointed. Will be looking for a new institution. They even charged me an NSF fee as well.
show more
show less
Product: Hawaii State Federal Credit Union Checking
Comment
0
0
Hawaii State Federal Credit Union
nanikekoamaui @nanikekoamaui
Report Abuse
1 Star Rating
Terrible predatory tactics to seize our assets - Warning: don't use this credit union. Senior management is foreclosing on small businesses by not allowing loans to be brought current when in default after fires on Maui.
show more
show less
Product: Hawaii State Federal Credit Union Mortgages
Comment
0
0
Hawaii State Federal Credit Union
techteach @techteach
Report Abuse
1 Star Rating
There isn't a service I could select that is appropriate so I had to select one for our review. Have your tech person add "Other" to the selection. My mother was 91 yrs old and was taken under false pretenses to the HSFCU Kaimuki branch by a family member's boyfriend on a Saturday in April before they were closing to meet the family member to have 2 documents notorized. We called her lawyer and he recommended we call the family member to ask about the papers or take her back to HSFCU Kaimuki branch. My mom did not want to have anything to do with that family member. She felt betrayed and deceived. So we went to HSFCU Kaimuki branch. The person who notorized the papers was there. She was cold to my mom and as my mother was crying informed us that they do not keep copies. I asked about the ledger that's filled out by them recording information such as date, time, name of person wanting documents notorized, id check, n title of document. She told us she doesn't keep a record. I asked her, being how old my mom is and unable to hear, did she ask my mom does she understand what she just read or said, "Ma'am can you tell me what you just read?" She answered , "I didn't because it looked like your mom understood and was reading it because her eyes were scanning the papers." I then said my mother was instructed by you to initial by a zero. Then she said she recalled it was 2 documents, but couldn't recall basically what the documents said. My mom passed away a few months later and only then did that family member send us an email with the documents attached. I miss the other person who used to sit at the first cubicle on the right as you entered the Kaimuki branch. She was friendly, caring, kind, and personable. If she was there, this wouldn't have happened, because I know she would have asked my mom if she understood what she was signing and made it a point that my mom understood before signing it and ask for a doctor's certificate indicating my mom was of fit mind.
show more
show less
Product: Hawaii State Federal Credit Union Business Services
Comment
0
0
Hawaii State Federal Credit Union
Susan @molokai1130
Report Abuse
5 Star Rating
Verified Customer
Hawaii State FCU is great, i always get excellent service each time i interact with this financial institution. Each representative is friendly and very helpful via the phone or in person. This is my bank and proud to support Hawaii accounts to our island!
show more
show less
Product: Hawaii State Federal Credit Union Credit Cards
Comment
0
0
Hawaii State Federal Credit Union
Kai @keka906
Report Abuse
5 Star Rating
Verified Customer
Cherry i like it ....but yeah you know its all about the credit I could use an unsecured card that'd be nice thanks wallet hub for the help
show more
show less
Product: Hawaii State Federal Credit Union Credit Cards
Comment
0
0
Hawaii State Federal Credit Union
lauraanncarpenter @lauraanncarpenter
Report Abuse
1 Star Rating
I’ve been a HSFCU member for a few decades now, using them as my PRIMARY financial institution, and have been depositing UTMA checks from the same company for the last seven years to pay for tuition (i.e., reliable source of checks). HSFCU-Pearlridge has not put a hold on those checks for a while now. I had unfortunately gone to the HSFCU-Miliani this time and they REFUSED to waive the hold and they put it in the UTMA account that I cannot access online or by phone which would require me to go back to the HSFCU in ten days (not COVID-19 ideal). So I told them I would drive to Pearlridge instead. Miliani then calls Pearlridge (SHADY!!!) and Pearlridge for the first time in years puts a hold on the tuition checks in the UTMA account I cannot access online, stating that due to COVID-19 people have been doing desperate things. Clearly HSFCU is out to protect their own interest and not the interest of their long term customers. So as we all are faced with financial struggles during this devastating COVID-19 time, my family is faced with paying tuition late (additional fee) or scraping together the out-of-state tuition for my daughter. Needless to say, I’m going to look for an alternate primary banking institution immediately!
show more
show less
Product: Hawaii State Federal Credit Union Checking
Comment
1
0
Hawaii State Federal Credit Union
Vickie R Thomas @thomasvickier
Report Abuse
5 Star Rating
One of the most anticipated refreshers for new credit voyagers to embark on and also feeling of accomplishment when it comes to establish ones credit.! A exonerating feeling such as this is definately a surreal inspirated motivational esteem to keep ones precipricated view of balancing their financial portfolio at its peak performance.!
show more
show less
Product: Hawaii State Federal Credit Union Car Loans
Comment
1
0
Hawaii State Federal Credit Union
lku @lku
Report Abuse
5 Star Rating
I am thrilled to be a part of this credit union for most of my life. My parents set up an account here for me after my first birthday, where they deposited most of the money I received from relatives on special occasions. I completely forgot about this account when I left for college but eventually remembered and checked it as soon as I moved home. I was shocked to find that my savings account remained untouched and growing steadily, even though I imagined that most other banks or credit unions would have begun charging dormant fees by then. I knew at that point that I could really trust HSFCU to truly look out for me and not be a fee-hungry financial institution, and opened a checking account there not long after I got my first full-time job.
Hopefully the HSFCU membership continues to grow, along with their services and benefits. But more importantly, I hope their dedication to their members remains as strong as I've found it to be. I look forward to continuing my family tradition by someday opening an account for my future kid(s) there!
show more
show less
Comment
0
0
Hawaii State Federal Credit Union
Deborah Kaili @DK10241024
Report Abuse
5 Star Rating
I love the Hawaii State Credit Union because they make the process of loans easier on you. I did a car loan and it has been relaxing ever since because they never have to call me and i never have to update or change anything. The reason i only did 4 stars on customer service is because they are relaxed but they dont smile or try to make conversation with you which i always think is nice.
show more
show less
Product: Hawaii State Federal Credit Union Personal Loans
Comment
0
0
Hawaii State Federal Credit Union
deborah kaili @dk0218
Report Abuse
5 Star Rating
Hawaii State Federal Credit Union Is the best! I worked with them because i needed a car loan and i was so nervous. I called them and they told me to stop by on a certain date and i did. I thought, 'Oh no they are going to make me do tons of paperwork. Nope! I got barely any paperwork and i got to have a plan that was convenient for both me and Hawaii State Federal Credit Union. I highly recommend that if you aren't with them already, you should start now!
show more
show less
Comment
0
0
Hawaii State Federal Credit Union
Sean Chandler @sunarashi
Report Abuse
5 Star Rating
I was previously a member of Bank of Hawaii and as soon as I found out about the extremely low interest rates for car loans and personal loans I was sold. The interest rates that I was provided with were 2% lower than the ones Bank of Hawaii provided. The process of getting the loan was also very quick. Unlike a bank, they understand that sometimes getting your loan approved quickly is important. It took my loan 2 weeks to get approved at Bank of Hawaii but this credit union had provided me with my cash within just a few days. I’m a proud member.
show more
show less
Product: Hawaii State Federal Credit Union Car Loans
Comment
1
0
Hawaii State Federal Credit Union
Erin Kobayashi @Erinmkob
Report Abuse
5 Star Rating
I have a Hawaii State FCU savings account and they have a really good rate considering most banks are only at around 0.1% APR. I don't really go too often because I only have a savings account there, but when I do have to go they have pretty good customer service. My fiance tried to get a home equity line of credit with them but at the time we didn't have enough equity. They were nice enough to allow us to only have to pay for the appraisal. That was probably the best customer service we received in a banking setting. Their loan rates are also relatively low but we have found a lower loan rate at Hickam FCU.
show more
show less
Product: Hawaii State Federal Credit Union Savings & CDs
Comment
0
0
Hawaii State Federal Credit Union
Greg Takeshima @gregtake
Report Abuse
5 Star Rating
I use the Hawaii State Federal Credit Union because I am an employee of the state of Hawaii. HSFCU is a great credit union because they are quite a large presence in Hawaii. When I need to come in to a branch there are quite a few all across the island; 2 in town, 1 in Mililani, 1 in Pearl Kai, 1 on the windward side. I can also use my debit card and take cash out at any Bank of Hawaii ATM, although they aren't quite as plentiful as they used to be because 7-11's now use First Hawaiian Bank ATMs. The HSFCU also has decent rates for savings, mortgages, and car loans so they are usually the first place I go to look to borrow money.
show more
show less
Product: Hawaii State Federal Credit Union Savings & CDs
Comment
0
0
+ 5 WalletHub users submitted a rating without writing a full review
Hawaii State Federal Credit Union Q&A(8 questions)
Get answers to your questions about Hawaii State Federal Credit Union below. Editorial and user-generated content is not provided, reviewed or endorsed by any company. Please keep in mind that it is not a financial institution’s responsibility to ensure all posts and questions are answered.
To open a bank account with Hawaii State Federal Credit Union you'll need to provide some basic information, such as your Social Security Number or Individual Tax Identification Number (ITIN), a U.S. government-issued photo ID, and a funding source like a credit card, debit card, or another checking or savings account.
However, keep in mind that membership eligibility is also a factor. You must meet the eligibility criteria to join Hawaii State Federal Credit Union. For the most...
Yes, Hawaii State Federal Credit Union does participate in shared branching. They are part of the CO-OP Shared Branch Network, which provides access to over 5,000 shared branches nationwide.
However, for the most up-to-date information you can visit Hawaii State Federal Credit Union website or contact customer service.
You can check the best checking accounts available to ensure that whatever decision you go for really fits your goals.
No, Hawaii State Federal Credit Union does not currently integrate with Zelle. This means you cannot directly send or receive money through Zelle using your Hawaii State Federal Credit Union account. Hawaii State Federal Credit Union offers alternative money transfer options such as wire transfers and ACH transfers.
However, for the most up-to-date information you can visit Hawaii State Federal Credit Union website or contact customer service.
If you're looking for a checking account, be sure to...
Yes, you can open an account with Hawaii State Federal Credit Union online. They offer the option to open checking, savings, and loan accounts through their website.
To open an account with Hawaii State Federal Credit Union you'll need to provide some basic information, such as your Social Security Number or Individual Tax Identification Number (ITIN), a U.S. government-issued photo ID, and a funding source like a credit card, debit card, or another checking or savings account.
According to HSFCU's website, all immediate members are eligible such as spouses, parents, grandparents, children, siblings and household members. If you are currently living with your cousin you could join, if not HSFCU offers other possibilities as well. Pleas find more details here: https://www.hawaiistatefcu.com/join/.
To apply for an education grant you will need to submit an essay. Please contact Karen Ho at 808-447-8084 or email at [email protected] for more details.
0
0
Important Disclosures
Ad Disclosure: Certain offers,
companies or professionals (collectively “listings”) that appear on this site, originate from paying advertisers.
For full transparency, here is a list of our current advertisers.
Advertisers compensate WalletHub when you click on a link, or your application is approved, or your account is opened. Advertising impacts how and where listings appear on this site (including, for
example, the order in which they appear and their prevalence). At WalletHub we try to present a wide array
of offers, companies and professionals, but our listings do not represent all financial services companies
or products.
Advertising enables WalletHub to provide you proprietary tools, services, and content at no charge. Advertising does
not impact WalletHub's editorial content including our best picks, reviews, ratings and opinions. Those are completely
independent and not provided, commissioned, or endorsed by any issuer, as our editors follow a strict
editorial policy.
WalletHub is not a financial advisor. Our goal is to provide you with top-notch
content, data, and tools. You are responsible for deciding what financial products and providers are best
for your needs.
We work hard to show you up-to-date product terms, however, this information does
not originate from us and thus, we do not guarantee its accuracy.
Actual terms may vary. Before submitting an application, always verify all terms and conditions with the offering
institution. Please let us
know if you notice any differences.
