Interra Credit Union

8 Reviews

For over 80 years, Interra's been serving members, starting with seven charter members and one small office back in 1932; and from strong roots, great things grow. Interra’s deep roots in their communities have allowed them to expand, serving even more of their neighbors. “Interra” means “Indiana land” and reflects the commitment they have... show more

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Interra Credit Union Reviews

1.5

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Kasey
June 1, 2023 • @sparkleyes2020

The ONLY reason I bank with Interra is because you never charged your customers for having a checking account! you know darn well NO BODY will have a minimum of $250 in their account daily! This needs to be changed from $250 to a much lower number that’s REASONABLE, like $20-$50. I and my husband both have accounts here and yes, we will be shopping elsewhere!

Product: Interra Credit Union Checking

Comment

Stephen Cripe
May 1, 2022 • @stevecripe57

Verified Customer

I don't consider this any of your, as one of three credit bureaus, business. Perhaps let me know a menu of your services, and if I'm interested I will contact you about something like this. Otherwise, just keep track of my credit score.

Product: Interra Credit Union Car Loans

Comment

Melinda
August 29, 2021 • @41melindarenell

Verified Customer

They are a hot mess. Always screwing something up and applying payments to wrong bill as well as charging interest on an already paid off bill

Product: Interra Credit Union Credit Cards

Comment

Friendly Neighbor
February 22, 2021 • @skeertskeert7

I went with this credit union because I had a car loan through them. It seems as soon as I paid my car loan off everything went downhill. Debit cards dont work, I get shorted money from the teller after waiting an hour in the drive-thru, online banking rarely works anymore. When it does work it wants to know my phone number that I've updated multiple times for them to not update their system. I got a new debit card and they forgot to give me the verification phone number for to call and activate it. I called them and they couldn't verify who they were speaking to so I had to go back to the bank and wait for hours in the drive-thru for them to tell me to pull around and they have me come in to activate it. I'm looking to move my accounts ASAP.

Product: Interra Credit Union Checking

Comment

elum_g
March 17, 2020 • @elum_g

Absolutely the worst customer service ever! Card services is a run around joke, ZERO fraud protection, they could care less if you close your account, the office people at the main office are worse than card services . Avoid this place if customer service means anything to you!!!!

Product: Interra Credit Union Credit Cards

Comment

scotdeansilvers
February 11, 2019 • @scotdeansilvers

2-11-19
If I could give them negative stars, I would.
This credit union is all about screwing a person for as much as they can. My finances are in shambles because of their $400 in overdraft fees over the past month. My paycheck is direct deposited on Wednesdays, but they will not acknowledge the funds as credible until Friday, even though it clearly shows on the site that they are there. They won't cover you 50 cents if need be but quickly charge you $32. It's legal robbery. I paid my car payment online late last night, Sunday. I was short $47, but was going to be there 8:30 sharp this morning when they opened to deposit the money. But in the middle of the night they got me for $32 again and didn't pay my car payment, so now I'm unable to pay it. It's funny how they wait two days to say my direct deposit is good yet process a transaction in the middle of the night to ensure they get another $32 from me. They are crooks.

Comment

_ichaharr5
January 27, 2016 • @_ichaharr5

I have been banking with Interest for over 20 years. They used to be a friendly Hometown institution that resembled the small bank I used while growing up. But as they have grown they seem to have forgotten the people who made them what they are. Today its about policies and excessive fees and you can no longer go in and talk to someone who has the power to act they apparently all hide on the upper floors of the office building. I made a $9 error and ended up losing over $100. I don't even make that much in a week sometimes. I simply asked for a little help but I guess that was too hard for them to understand. I kept getting the same script repeated back at me...guess if you stay on script your OK if you get off they just can't follow.

Product: Interra Credit Union Checking

Comment

Joshua
November 28, 2014 • @teknon

I'm a huge fan of Interra CU's "My Rewards" checking account. My number one reason is that they are willing to give you a significantly higher APY (2% instead of .3%) if certain qualifications are met every month. The checking account is also completely free, provides ATM fee refunds and requires no minimum balance! You also earn reward points on what you spend. My wife and I love this bank!

Product: Interra Credit Union Checking

Comment

Review Interra Credit Union

Interra Credit Union Offers

Business Services

Car Loans

Checking

Credit Cards

Home Equity

Investments

Mortgages

Personal Loans

Savings

CDs

Student Loans

Interra Credit Union Q&A(1 question)

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Eligibility

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Interra Credit Union Contact

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Toll Free: 888-432-2848

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