Listerhill Credit Union

Do not bank with them; the manager is not kind and will talk down to you, and will do everything for you to close your account. I advise you to go to another bank and steer clear of them. They have one nice guy there.

This is actually for deposits. About a little over a month ago, I applied for a small loan online that I had earmarked for something. When it was deposited into my account, I went to the local branch and withdrew the funds from the ATM. About 30 or 40 minutes later, someone from Listerhill called me and asked if I still had the money, and I told them that I did. They said that the deposit was a scam and fraud. I immediately returned to the bank and returned the money. So, I emailed the contact numbers and communications I had with these people to the call center as instructed. The next day, I noticed that someone had disabled my ability to use the deposit feature at the ATM. It turned out that it was someone by the name of Mrs. Peggy or something similar. She said that I was being penalized for something that was not my fault and that I had absolutely nothing to do with, and it would be a year before the restriction would be removed.

As a customer, I thought we were owners. Who is she to make those kinds of decisions? I work from 6 in the morning until after 5 in the evening, and the branches are already closed. I've been with Listerhill for a while, and I'm going to take this issue above her. It sounds like she needs a vacation to unwind. Social media is the best advertising you can have, except for word of mouth. I gave one star and didn't want to give that.
Only thing I need is my deposit abilities back .

Don’t expect 24hr customer support. If something happens on the weekend you’re screwed. My PIN number got changed on the weekend and accounts emptied and there was nothing I could do until following Monday.

Great experience, received loan approval for refinancing my truck at a lower interest rate. The employees are very friendly and helpful

They were seemless in their loan processing and quick close. Very easy to deal with and to do business with. I would highly recommend them

Listerhill is an awesome company to be with. The people have all been amazing, the credit limits was higher then we expected ours to be right out the door.

Listerhill was great to work with. From the Agent Stacy who helped me with everything with my loan. To the front office workers who greeted me!

I love Listerhill because of their actions and compassion for their customers. They are highly recommended by me. Their employees are committed to being there for you by caring about your personal situation.

I absolutely love Listerhill Credit Union. I have been a member for as long as I can remember. I was a "Sammy Saver" as a child and opened up a savings account. Then as I got older I opened a checking account and now have a CD and have taken out a loan. All of the processes have been very easy and they say it in layman's terms. They never make me feel stupid and I always feel good making decisions there. I have the Hill account which allows me to overdraft 5 times a year and not have a fee. If you do overdraft the fee is still minimal and there is never hidden fees. I feel like Listerhill is a group of family members.

Listerhill is a good small town credit union, that has been behind the times in technology up until here recently. They are just now getting up to speed with their online banking and have recently upgraded their banking system. The banking system upgrade did have a serious impact in that the bank actually closed for 5 days in order to accomplish. This is just an example of one of the negatives of going with a small town or regional credit union instead of one of the big banks. Although, on the flip side their customer service is excellent and they really do a good job of showing they care about you as a customer.

I do all of my mother's banking for her now that she is older and not really capable of taking care of it all by herself. Listerhill Credit Union has been nothing but helpful and understanding of my mother's situation. Their customer service is one of the best in the area. Anytime I have a question, someone is able to answer it with a smile on their face and takes the time out of their other duties to make sure I am receiving good service. I am considering switching to this credit union from the one I am currently using, even though it is a bit out of my way. I would highly recommend this credit union to anyone who is looking for GREAT customer service and a GREAT banking experience.

I have been banking with Listerhill for about 5 years now. Since then, I have had nothing but good things to say about the Credit Union. In the rare occasion that I have had problems with my account, all it took was a quick call and the charge was quickly rectified. I still keep an account with Listerhill through the Credit Union linking service that makes it very convenient to work with an institution that I really appreciate and enjoy working with. All of this, on top of their easy to use web tools that make it really easy to avoid having to use paper statements, which I hate, along with the great customer service makes me proud to be a member of Listerhill.

I have been using Listerhill Credit Union since 2005. I have had the absolutely the best experience using this credit union. I have been extremely satisfied with every interaction I've had in every branch of the bank I have visited. Every teller I've used has been extremely helpful and willing to go out of their way to meet and exceed my expectations of the bank. Every problem that I've had with my account or credit card, that I have obtained through the credit union, have been met with top tier problem resolution skills. I would be more willing to recommend this credit union to others.

I opened my first checking account with Listerhill Employees Credit Union in 1992, at the age of 18. I am now 39 years old and I am still banking with Listerhill. In all my years as a customer at this credit union, I have always received excellent customer service at Listerhill. I have had one personal loan with Listerhill, and was also extremely satisfied with the servicing of my loan at Listerhill. They worked quickly to get my loan approved and were happy to answer questions at each step in the process. I would highly recommend this financial institution to all of my family and friends!