Matt's Motors

Awesome family that are really good people. Easy financing and nice, clean, affordable vehicles. I have to say, they've been really good to me.

Matt's Motors in Gainesville, TX — Read This Before You Lose Everything

This review is not written out of emotion. It's written out of experience—costly, painful experience that no one else should go through.

After my work truck caught fire and I lost $17,000 in tools, I turned to Matt's Motors to get back on my feet. I gave them $3,500 down on a 2014 Chevy 2500, thinking I was rebuilding. Instead, I walked into a dealership that operates more like a trap.

I insured the truck through Geico while still at the dealership. One week later, due to a checkbox error (accidentally marking "commercial use"), Geico canceled the policy. I didn't know—but Matt's Motors did. And instead of giving me a single courtesy call, they immediately threatened to repossess the truck.

Then came the first lie: they claimed I canceled the policy, which Geico confirmed wasn't true—and also confirmed they're not even allowed to disclose that kind of information to a third party.

I corrected the issue and got full commercial insurance through Progressive. The truck was covered. The payments were current. But from that moment on, I was treated like a problem instead of a customer.

Later, I moved both my truck and my wife's car onto a single standard insurance policy to save money—still fully insured. My crew was using the truck in Frisco for a customer's job. Water heater in the bed. They walked into the house, came back out—the truck was gone.

Matt's Motors had it repossessed with zero warning. Left my crew stranded. Left my business in limbo. And when I called, they falsely claimed I didn't have insurance. I had proof in my hand. I emailed it to them. They wouldn't respond. I called back, was hung up on. I showed up in person, calm but direct—and was told, "You're not our customer," and threatened with the police.

Days later, I received an email stating they wouldn't honor the lease, and that was it. No explanation. No recourse. The truck was gone.

Then I saw it: listed for sale on their lot. The exact truck I had upgraded with over $3,400 in custom parts—rims, lights, grille, interior, and more. They kept everything. Kept the payments. And they reported it as a repossession on my credit.

Matt's Motors found a legal way to strip people of their vehicles, their investments, and their dignity, and get away with it. They didn't "help me rebuild"—they watched me struggle, then took everything when it was convenient.

I've since spoken to others who've had similar experiences. This isn't a one-off. This is how they operate.

So if you're reading this, please take it seriously:

Stay away from Matt's Motors. Don't give them your time, your money, or your signature. There are plenty of dealerships—honest ones—where you're a human being, not a transaction waiting to be flipped.

Great reliable service works with everyone easy to do business with family based and family friendly would definitely recommend them to any and everyone they are great