Mortgage Solutions of Colorado

My wife just passed away and the funeral expenses were a little more than I had anticipated. I called Mortgage Solutions Financial on two separate occasions to ask for a forbearance or to postpone one month's payment and tack it on at the end to help get my finances back in line. On both occasions, I was offered no assistance because I am not past due. I have never been past due and therefore don't qualify.

I was trying to be a responsible customer and take care of the issue before it escalated. I was rebuked both times even though they would still be able to collect their interest, in fact more because of the additional month tacked on at the end, so it would make them more money.

It makes no sense to treat a good customer so poorly who has just suffered the greatest loss he can imagine. So much for being a good person. It isn't rewarded.

First of all, I want to thank Jordan Dawson and his team; they made my dream come true. Other lenders said they could help veterans, but they did not assist me. However, this team came through for me. They are an amazing team. I did everything they asked me to do and it went smoothly. We were ahead of the game within two weeks, so I wanted to thank Mr. Jordan and his team once again for making me feel like family. May God bless you!

This is a very shifty company. It's constantly a lie from them. They always have glitz in their system so payments are not seen or credited on time.

I wouldn’t work for this company rather be homeless. No follow up
on interviews and they lie to your face in the interview. Good luck who ever works at this place.

If I could give them negative stars, I would. We applied for a refinance through a local loan broker in Arizona (FHA) in April. We received initial approval from them right away. When our file went into underwriting, the nightmare started. The underwriter would take weeks to review a small item, approve it, then add an additional item. This dragged on for months. They missed our target closing date of June 28. Took another month to re-underwrite it and missed the end of the month cut-off, requiring us to make an additional end-of-month payment to our current lender, which started the underwriting process all over again. When they finally cleared our loan for funding, they used an incorrect payoff amount (off by almost 7 grand) and wired the wrong amount to Title. They then had to start the loan process ALL OVER AGAIN. At the end, I had to call, email and follow up daily to get someone there to stay on the ball and get it done. They once again missed the close-off date at the end of July, then again at the end of August. Our loan finally funded on September 1, a full five months after we started the process. This is the 6th mortgage I have signed for in my life and I have never dealt with a company that is less accountable, more disorganized and more unprofessional than MSC. Stay far far away…. Honestly… I would sign with a loan shark before ever using them again.

I always come to this app to get insight on how my score is going. The app is a true blessing and I would definitely recommend it to friends and family.