Neighbors Federal Credit Union

This is the best place to get credit, very friendly staff would never ever go anywhere else. They made the process so simple when I purchase my first car from them

Good service.. lots of help. When i call, they are always helpful and friendly. Got my problem solved. I would recommend them. ?!

Neighbors Federal Credit Union is the best! They work well with you, I will continue to stay with them. I love Neighbors even their friendly staff.

Highly do NOT recommend Neighbors Bank. I’ve tried everything I can to get ahold of them and request a new loan officer (as I was not getting any answers or questions met)...made some phone calls and his boss called me back out of obligation. Said he was taking over and I could email and text the same email given and phone number and I still haven’t heard back weeks later. Absolutely horrible experience with multiple employees, I’m very disappointed in Neighbors Bank.

Neighbors has no care for anyone but themselves post covid . They have placed a hold on my check and refuse to release it and have zero reasoning. I have been a member for over 10 years. I expressed rent was due and big bills . They had zero remorse. DO NOT BANK WITH THEM. If you are a new member they will do right to get you through the door. But senior members are treated like shit. Family members will not eat this weekend because of their foolishness. Stay away!!!!

I've been with this organization for over 8 years. What started off being a good community based credit union, now they have poor service, poor systems, and high fees. I do not recommend them for any of your banking needs. What they agree to today, will be different tomorrow.

My husband and I have been using Neighbors Federal Credit Union for many years. It is an extremely convenient bank, and an absolute wonderful decision that we made. In the past, we always used Chase, and were only getting a .01% interest on our savings account. Our money was basically just sitting there and making no money whatsoever. With Neighbors, the return on our money is MUCH higher. The staff are all so friendly and helpful, and it's a smaller bank so we never have to wait in long lines, or for hours on the phone to speak with someone. Problems are solved fairly quickly, and it is only a mile down the road from our home. I tell all of our friends and family members to bank at Neighbors for it's convenience and it's ease of use. I don't think I could ever go back to a traditional big bank. Also, whenever we purchase a large item on our credit card, they immediately call us to make sure that we were the ones purchasing the item and that our card was not stolen! This is a huge relief because identity theft is becoming more and more widespread.

This bank has never given me any problems. We have our auto loans through them and they've always been kind. It's been easy to pay our bills and the folks that work there are friendly. When I've been past due on the note, a lady calls and is very sweet, she doesn't make you feel guilty for being behind. I would work with this bank any time, great customer service! And their location is not too far from where I live, so that's a double plus!

My husband and I have been with Neighbors Federal Credit Union for over 4 years now, and we absolutely love it. We were with Chase for a long time, but only getting .01% interest back on our money in savings. With Neighbors, we get a MUCH better return on our money that is in savings. Not only is Neighbors a completely convenient location, but the staff are always friendly and courteous every time we visit the branch. I have banked with many banks in my life, but Neighbors is my favorite by far. They always go out of their way to help us and answer any questions that we may have. We also have our checking account through them, and have no ATM fees whatsoever if we use our debit card more than 5 times per month. We use our debit card a lot so this was easy for us. We can to to any ATM and not be charged a service fee. How awesome is that?

I have been banking with Neighbors for about two years now. I have had accounts with a few different banks, but this is the first credit union I have banked with. I left my prior bank because of the fees they were charging me that I felt were unfair. I had a friend who worked at Neighbors so I decided to give them a try. I couldn't be happier at Neighbors. The employees are all very friendly and make it a point to greet me by name when I walk in the door. I went into the store to set up an account and it was quick and easy. A couple of times I had trouble with my debit card, but when I brought it in they were able to fix it and give me a new debit card right then and there. They have great rewards with their checking accounts; my favorite being the return of ATM fees. At the end of the month any ATM fees up to $4.99 are returned to my account. This is great because I can use any ATM and not have to worry about the fees. The only negative thing about Neighbors is their website. It's a little lacking. The setup isn't very pleasing to the eye and it could be easier to navigate. Overall I love banking with Neighbors and would recommend it to everyone.

I have banked with Neighbors Federal Credit Union for only six months, but I must say out of all of the banks I have ever done business with, Neighbors Federal Credit Union is by far the best bank. I actually signed up for my account online without going into the branch and made my first deposit into my account from a savings account located at another bank. The online process was fast and easy. I have access to my account online and also I have a mobile app on my iPhone. My debit card was mailed to me in about five days and I have not encounter anything but a great business relationship with the bank.