Northern Trust

Beware/Beware/Beware I cannot believe the incompetence and lack of customer service and mismanagement from Northern Trust. They never respond to emails and will only permit phone contact which is difficult when are overseas and fifteen hours ahead of Chicago..... hello it is 2023!!! . Any communication/contact you have with them goes into a big deep hole never to be seen or heard of again. Truly the epitome of gross mismanagement. Only giving a one star rating to enable this to be submitted.

As a current Beneficiary to an estate that my parents entrusted to Norther Trust, I would like to warn individuals considering do business with them to avoid doing so. The incompetence level at Northern Trust is extremely high. Their fees are astronomical, and they won't close an estate for several years while they continue to collect fees. Stay away, you've been warned.

Terrible customer service. I am stuck with them because of work but I would never use on my own. Very hard to get information. I would never recommend.

Terrible service. Not easy to get information and the website is awful. Whenever there is an issue it takes an inordinate amount of effort to communicate with anyone over there.