O Bee Credit Union

To close out an account you should require signatures from every account holder, not just one of them! You let my wife take everything that we had and left me penniless and homeless!

My account was compromised by your bank obee and they said it was my fault and that they will not let me have a bank account there. And they are getting back money from the merchants and not giving me back the money. The employees are very rude and the managers. Everyone I spoke to was rude.

Absolute worst. Never can I log-in to my account. It takes at least 45 minutes to talk to an actual person when calling. When I'm able to speak with someone they are absolutley no help. Changing banks and simply trying to update my info so I don't risk defaulting on my loan!

“They are people helping people. That's what O Bee stands for!”
They should really Rethink this mission statement.
I got approved for a car loan purchased my car through a dealership and before the first payment was due the car started falling apart. After multiple attempts to contact dealer I never got a call back to rectify the situation. I returned the car to the dealer after two weeks. Like I said before I was required to make the first payment. Covid happened and I was in full communication with Obee in which I was able to pay what I could.
Then I lost both my jobs and become homeless but was still paying what I could. I had to turn to a debt relief program where I would still be paying my debt but In payments that I could afford.
If what they say in their mission statement had any truth to it then I would think that they would work with people who were trying their best to pay their bills.
It wasn’t like I drove the car for months then decided “meh I don’t want this anymore” it wasn’t like I am not willing to pay my bill. According to my debt relief program they are super aggressive going after me with court summons, not caring if I’m homeless again, not willing to do payment plans to help “people” not be homeless again.
So much for their mission statement. They are liars. Don’t do business with them.

Great credit union for first time loans and customer service is always on point.
Never hurts to ask a question about anything on your mind!

Military member on orders moving overseas to Guam a US possession. Purchased car and the dealer used OBee CU. Never stated policy. Obee denied taking the car overseas to next duty station.

This is no way to support our Armed Forces.

excellent credit union. Would have kept all my accounts there if I could have done so. Excellent interest on checking and savings.

By far, this lender made exceptions for us when nobody else could or would. They have helped us at least 5 separate occasions during critical emergent needs. If there were a 10* rating; they would definitely have it! Thank you OBEE Credit Union!

I really wanted to love this credit union. Facilities are beautiful, clean and staffed by excellent employees. Range of Accounts, Loan products and Financial Services cover all needs.

Things seemed excellent all around, but after a few weeks, I began to experience the chinks in the armor, some of which make it unacceptable to me:

1. Can Not link an External Account for fast easy ACH Transfers. One of the very few civilized credit unions in America, where this is not possible. I can even do this with Chime Bank, Simple and others. Tried several times, does not work.
When I called customer service to ask about this, they said "Well, you can do online bill pay though". Sorry, doesn't help.

2. Can not make deposits from Shared Branch credit union. This is a big deal to me, one of the first things I look for in a Credit Union. Two weeks after joining, I went to a credit union near me (member of the Shared Branch Co-op) to make a deposit into my new Obee account. The transfer was not allowed. Went to another shared branch, tried it again and this time came back as "Deposit Declined".

So the Obee credit union is either unable or unwilling to allow deposits from shared branches, even though they do claim to be a Shared Branch Co-op participant & member. For people who travel a lot, this is unacceptable. If you live in the same town as Obee credit union and don't have to make frequent deposits, you're ok. For everybody else, look elsewhere.

Mobile app for android is good, allows you do deposit checks, track spending and pay bills. As with the online access, you can not link external bank accounts for easy ACH transfers.