Prosperity Bank

After $800 in inspection and $700 appraisal and already have pre-approval and weeks within closing they told me I couldn't get loan. Don't waste your time and money go somewhere else.

Awesome company to work with they made the refinancing procedure easy and it was a great experience. Will def keep doing business with them.

Legacy Bank was awesome all of a sudden
I get a notification that I am now with Prosperity Bank. It has been h e double hockey stick on wheels since that notification, changed all the rules but you don’t get any notification. My account can’t go into negative but since this bank took over I stay in the negative. My account is recalculated In the middle of the night two to three times all different balances. Then the bank blames you saying you have something on auto. We in a pandemic still trust me nothing is on auto. I hate this bank with everything in me. I’m in the process of changing banks now and guess what notification I got this morning at 1am. Yes I’m negative but how when I don’t have anything coming to the account. Can’t wait to get away from this nightmare. Never recommend and people ask all the time and I say RUN .

Never in my 20 year's of having a bank account, have I ever not been able to verify that a cashier's check is valid when talking to the bank. Ben, the gentleman that answered the phone, informed me that I can't verify that a cashier's check written off of the bank he works for, is a valid check. I'm not doing business with a bank that wouldn't be able to do that small task. Wow! That's sad!

Best bank around. Employee's are always so helpful and willing to help explain thing's we don't understand we have been to several different banks (prosperity) and the service & people are the same.

I have been with Prosperity Bank in Tulsa Ok since they bought out F&M 3/4 years ago and 11 yrs with F&M before that. I was nervous at 1st about the change but surprisingly there wasn't much of a difference. Customer service is good and the branch manager was very helpful with trying to set up a Power of Attorney account for a family member. I receive text from the fraud dept when i make large purchases to verify and they have even helped me get my payment back for something i never received. Only issue i have had was using my debit card to pay at the pump while driving through Kansas, Colorado, and Wyoming BUT all i had to do was pay inside. The app could also be better though

I just sold a house to someone using Prosperity Bank to get their loan. They failed to close during the initial 5 week contract due to lender, had to extend 5 days, and almost missed their second deadline. We just got a call at 2.30pm on the day of closing that the lender had finally provided documents. Prosperity took almost 6 weeks to close! But, better late then never.

Hate this Bank !!!! My acct has been same for 17 yrs. Bank has been sold a few times.
Lost a great cabin rental in OK for vac because they rejected charge 3 times! Called day before asking about website having vac notification. Told they don’t have that!? ?‍♀️ wth? Asked please don’t block. Rep said he cld msg it he thought. So we are stuck with a cabin we don’t want.
Customer service rolls to branches or did. I was talking to Corpus branch and they explained calls roll. I’m by McKinney. 5 hrs away. Given wrong info. No one answers phone in Cust Serv. Sent msg re all this no response so far. The former bank Legacy Texas was great.