Sandy Spring Bank

Questionable practices. We didn't realize we had an account here that wasn't used for 5 years and yet the bank charged fees without ever sending us a statement or contacting us. Mortgage side is good but run from the checking side

Horrible. I gave it 1 star because it wouldn't let me give it 0 stars.
I signed up online to open a My Free Banking account. I'd unfortunately also mistakenly opened a Premier Banking account at same time but didn't like charges. So the bank ended up sending me deposits to fund the account that never work. I called Sandy Spring Bank 5 times to ask for the new account to be resolved and each time they said, "only Milton in new accounts can help you". He never called me back and he never helped me. This bank is chasing customers away!!

This bank should be investigated by the FDIC. Since they merged with WFBI in Virginia, they have stopped sending me statements and changed my mortgage amount without notifying me about the change among other irregular actions. Again, the consumer is the victim here, we did not ask to do business with this company. Sandy Springs Bank's lack of ethics, transparency, accountability and refusal to solve customer issues should be carefully monitored. Do not do business with this bank!

I had a savings account with Sandy Spring Bank for about two weeks. Without warning me they closed my bank account for having insufficient funds. When I opened the account no one told me about any minimum I had to keep in the account. I actually asked before I opened the account and was told there was not one. When I asked them about this they did not have an answer for me. I would not use this bank. They were very rude and I would never trust them with my money again. If they had not closed my account I would have.

I've been banking with Sandy Spring for over 10 years, since I was a little kid. Customer service is top notch. Every time I walk it, the tellers greet me by name and ask me about whatever is going on in my life. The checking and savings services are great. The entire time I've banked with them, I've never been hit with a single fee. One thing that they do which is uncommon and nice is they let minors have a Visa Check Card with their name on it & pretty much full control of the account, just with a parent as the official account holder -- this was very nice when I had a job at 16 and wanted my own card. 2 issues I have with them: the hours are very limited and their ATM checking deposit system is bad - sometimes they don't even have deposit slips available, and there's never a pen.

When opening the basic checking account, you have the option of either having a direct deposit for your account and/or opening the basic savings account. I did both. Now, my first experience with this bank was my first experience with a bank period. But in the last two years, I have already gone through three more banks and none of them come close to the amazing customer service and well-calibrated products Sandy Spring Bank offers. These banks included PNC, M&T, and BB&T. PNC and BB&T were awful experiences with me and I’m only straggling along with M&T because it’s the nearest bank to my new location. The savings account interest rates and Mortgage rates are not the best as is in the current economy due to investors and such. But, their rates for Mortgages are one of the lowest and their savings interest rates(with a minimum balance of $300) are good enough for those just starting out. Although, the bank is restricted to certain locations(I have to travel to Linthicum to get to the nearest branch), the tellers are usually if not always efficient and really kind. I have yet to catch one off guard but it’s only been 4 years, so I guess we’ll see.