Wells Fargo Dealer Services

Very high interest rate from a traditional bricks-and-mortar bank. We had a total loss, and they were slow to post the payoff. Took them a week to credit from receipt of the electronic transfer. GAP payment still has not been credited.

Just had the unfortunate pleasure of dealing with a man in the title department. I was very patient during our interaction as how he was talking to me. The whole "If you're actually listening to me, ma'am" doesn't really work well when he's not doing the same. We paid off this vehicle and we're wanting to know the status of the title. He kept jumping around and then started getting a random attitude with me, making a rule that even if we paid it off, they can't tell us about the title. I've been dealing with Wells Fargo for years, this was never a rule before and had always had an amazing experience with the title department.

this account is paid off & closed……
I have been disputing the amount due & the status of
the account & the past due payments cuz it shows no
Lates & i can’t get it fixed…..it’s making my score low

Never again. Worst company ever. Horrible customer service, unwilling to work with hardship and no refinance options. Forced us into a repossession of our 2nd vehicle. And still want money for it.

They gave me a chance to prove my credit worthiness. Sent my title quickly after i paid off my car. Had a wonderful experience with them.

Wells Fargo is a terrible Bank. They make it nearly impossible to even pay them! The app never works, and they constantly ask you to do everything online. I can never log into my account, and they don't seem to care.

This car loan interest rate is extremely high. My interest rate is a 8.8%. Car payment is up the roof due to high interest rate. Just too much money.

Terrible customer service No follow up or return calls Dealership did not confirm or consult with me on choosing a lender. The charges and payments schedule

Loaned me the money with no problems at all. Will do business again if I’m looking for a car or truck again. Thank you very much for your help. Super place to use