Wells Fargo Dealer Services, a division of Wells Fargo Bank, N.A., is one of the nation's leading auto lenders for new and used vehicles, serving over 3.8 million auto loan customers. We offer an integrated financial services solution for auto dealers, backed by the strength, national scope and breadth of resources of Wells Fargo.... show more
Wells Fargo Dealer Services Reviews
5
50%
4
13%
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8%
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5%
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25%
3.6
264 reviews
264 reviews
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Wells Fargo Dealer Services
R A D @richardd_250
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2 Star Rating
Verified Customer
Very high interest rate from a traditional bricks-and-mortar bank. We had a total loss, and they were slow to post the payoff. Took them a week to credit from receipt of the electronic transfer. GAP payment still has not been credited.
Just had the unfortunate pleasure of dealing with a man in the title department. I was very patient during our interaction as how he was talking to me. The whole "If you're actually listening to me, ma'am" doesn't really work well when he's not doing the same. We paid off this vehicle and we're wanting to know the status of the title. He kept jumping around and then started getting a random attitude with me, making a rule that even if we paid it off, they can't tell us about the title. I've been dealing with Wells Fargo for years, this was never a rule before and had always had an amazing experience with the title department.
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Wells Fargo Dealer Services
Linda @321ldr
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1 Star Rating
Verified Customer
this account is paid off & closed…… I have been disputing the amount due & the status of the account & the past due payments cuz it shows no Lates & i can’t get it fixed…..it’s making my score low
Never again. Worst company ever. Horrible customer service, unwilling to work with hardship and no refinance options. Forced us into a repossession of our 2nd vehicle. And still want money for it.
Wells Fargo is a terrible Bank. They make it nearly impossible to even pay them! The app never works, and they constantly ask you to do everything online. I can never log into my account, and they don't seem to care.
Terrible customer service No follow up or return calls Dealership did not confirm or consult with me on choosing a lender. The charges and payments schedule
Loaned me the money with no problems at all. Will do business again if I’m looking for a car or truck again. Thank you very much for your help. Super place to use