Zeal Credit Union
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1 Star Rating
Terrible customer service. They should be ashamed of the way they speak to customers.
Product: Zeal Credit Union Savings
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Zeal Credit Union
Zeal Credit Union is community focused in everything they do. They are non-profit and that means you get better interest rates, lower fees and reduced cost products and services. Zeal Credit Union offers an array of products and services, including personal checking, personal savings, IRAs, credit cards, mortgage and home equity loans, auto loans,... show more
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Zeal Credit Union Reviews
3.5
15 reviews
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Zeal Credit Union
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1 Star Rating
I've been with Zeal for over 15 years, back when I was working and making $55,000 a year. I applied for a loan and was denied twice. Then I received a letter from Zeal saying I was pre-approved to refinance my car loan with them. So I tried, and again, I was turned down. Now, I applied again to help pay for my son's surgery and to pay off my credit cards, and once again, I was denied. I came to the conclusion that Zeal will take your money but will not help you when you need it. If you were smart, you would stay away from Zeal. They say they are here for hardworking Americans, but that is a lie. Again, stay away.
Product: Zeal Credit Union Personal Loans
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Zeal Credit Union
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5 Star Rating
Verified CustomerExcellent service with the client. Good service with my previous loan. A couple of years ago, during the pandemic, our bank account was hacked, and that's where we had a bad experience. We reported it properly and they resolved the problems.
Product: Zeal Credit Union Credit Cards
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Zeal Credit Union
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5 Star Rating
Been with them for about 10 years. Never had any issues. They are helpful, and there are no outrageous fees or weird rules. Can go to any credit union to access account that's part of the co-op network, and any 7-11 is free ATMs. I have no reason to leave Zeal!
Product: Zeal Credit Union Checking
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Zeal Credit Union
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5 Star Rating
Verified CustomerVery easy to apply. Once you receive it. Use the card for all purchases. But, when going out of town notify them or they will stop your card from working.
Product: Zeal Credit Union Credit Cards
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Zeal Credit Union
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1 Star Rating
Zeal Credit Union IS THE WORST!!!
The offices are reps are so ghetto! Their customer service is horrible. Not to mention the 45 minute wait to speak to a representative.
They are the worst!!! DO NOT GET AN ACCOUNT WITH THEM!!! YOU WILL BE SORRY!!! THEY SHOULDN"T EVEN BE IN BUSINESS!!!!
The offices are reps are so ghetto! Their customer service is horrible. Not to mention the 45 minute wait to speak to a representative.
They are the worst!!! DO NOT GET AN ACCOUNT WITH THEM!!! YOU WILL BE SORRY!!! THEY SHOULDN"T EVEN BE IN BUSINESS!!!!
Product: Zeal Credit Union Checking
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Zeal Credit Union
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5 Star Rating
Verified CustomerGreat place , great people very helpful I appreciate all they did for me .... when I was in need of finance . I would definitely recommend this credit union to family and friends thank you
Product: Zeal Credit Union Personal Loans
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Zeal Credit Union
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5 Star Rating
I would love to recommend this union to anyone in the area who is looking to join one. I recently moved here from out of state and referred here by a friend, the account setup was so simple and everyone in the Walled Lake branch was incredibly helpful! There is always someone there to answer your calls and any questions that you might have, very nice people! I love that smaller, local banks are always willing to help out.
Product: Zeal Credit Union Checking
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Zeal Credit Union
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4 Star Rating
I have been a member of this bank since my husband and I got married three years ago. The process to have me added to his bank account was super easy, I didn't have to go into the bank, he was able to bring the paperwork home and all I had to do was sign it. They were also very nice and helpful when we had over drafted because of gas purchases taking longer to show up on account, so we thought we had more money than we really did. Because their system was acting up on actually posting the gas purchase online they reversed our over-draft fee. The bank manager did not have to do that, since technically we should have been relying on our own account register and not the one online.
Product: Zeal Credit Union Checking
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Zeal Credit Union Q&A(5 questions)
Get answers to your questions about Zeal Credit Union below. Editorial and user-generated content is not provided, reviewed or endorsed by any company. Please keep in mind that it is not a financial institution’s responsibility to ensure all posts and questions are answered.
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UpvotesWhat credit bureau does Zeal Credit Union use for approval?
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Maria Adams
The Zeal Credit Union mainly uses the Experian credit bureau for credit card approval. That being said, regardless of the credit bureau(s) they choose to use, you will always see a hard pull on your credit report after you apply.
If you get approved, the Zeal Credit Union will report your account information monthly to Equifax.
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