America's First Federal Credit Union Car Loans

Run from the scam at America’s Worst. I have 800+ credit and got an auto loan for three months before I paid off the entire balance. They said my insurance deductible was higher than their requirement. They added a $4,615 charge to my balance that they would not remove even though I paid off the entire balance 3 months after taking out the loan. Now I have to sue them. I gave them 1 star because 0 stars is not an option.

Interest rates are great! Mobile app and service are WAY behind the times and SLOW! I understand that they are in the process of updating their systems.

Always willing to help and locate best rates. Friendly staff and are always accommodating. Would recommend them to my family and friends.

My first interaction with AFCL was very poor. Customer service was awful. So, no one reached out to me once my loan was due on July 11th. They sent me paperwork which I followed with very ambiguous instructions only to find that my payment was late. Lucklly I am an honest person so I cnotacted them to pay my loan only to speak with a very rude gentleman who I could barely understand (American but obviously not someone interested in retaining their job) , and I told him that I wanted to set up my auto pay. He told me my payment was late, and I told him I was expecting someone to reach out to me and actually make contact. He ignored this and only asked about payment. I made payment. As soon as docs were signed he hung up. I didn't get an opportunty to ask any questions. I will never get a loan from AFCL again.

They worked great with me and my wife. Neither one of us had a car credit and they approved us and had a great interest rate for us

After 3 visits to 2 separate branches to fix a very simple issue, America’s First FCU has yet to offer a solution. 2 payments have been “missed” as a result of their incompetence and my credit has been negatively impacted because of their unprofessional and ridiculous systems. I have not missed a payment in a decade on anything and these 2 missed payments for this company have taken my credit from 740 to 680. Between 3 branch employees and one 30 minute conversation with tech support, I still have no online banking and can only pay in person at a branch. This is problematic as I travel all the time and rarely find myself in an area where AFFCU has a branch. Again, no credit repair or solutions offered as of yet. Avoid this travesty at all cost by banking with a real bank.

Great local credit union, friendly and knowledgeable employees; some of my friends work for them and totally enjoy it. My husband and I refinanced our car-loan with them. Before we picked American First we did quite a research and comparison between banks and local credit unions. So far American First was the best and now I know why. Refinancing of our car loan was a bit of a task because they are so small and understaffed in that dept, but overall they did get it all together. For checking and savings they have been absolutely wonderful for me, my husband, my brother, and many of my friends. What a great way to keep your money working locally.