Austin Telco Federal Credit Union Car Loans

They allowed Covert Nissan to change my loan, adding 8K in warranty charges. Yes, it's my fault for not noticing, but they changed the whole contract a day later. A 26,000 loan became 34,000, and then the interest went to 9%. I filed a complaint with the state.

Have financed several cars through Austin Telco. Wonderful relationship with great people. My next loan will be with them no doubt.

After having to transfer schools to somewhere further away than University of Texas at Austin, I found myself no longer able to bike everywhere and finally needed a car. There aren't a lot of credit unions locally which would grant me the loan, Round Rock actually told me I wouldn't find a loan at all.

I did some research online and found some incredible reviews from past Telco customers and decided to give our local branch here in Austin a try. The customer service staff was incredibly nice and helpful making me not feel so embarrassed about trying to get this kind of loan as some kid with hardly any income. A service rep took the time to go over the entire application process with me and explain all the interest rates and contingencies were being placed on the loan. I was honestly very surprised at how affordable the rates were!

What was more surprising than the low rates and service was that I actually ended up getting approved! With the help of Telco, I was able to pay for the car and save even more by bundling with Telco insurance. The loan's now all paid off not too long after initially needing it, and I'm still so glad one credit union would work with me in good faith!

Austin Telco Federal Credit Union has financed two vehicles for me in the past 15 years and both times service was quick and over the phone. Both times the interest rate they offered beat out others immensely and the quick process over email, fax and phone made it even easier and less stressful. My only issue is as I don't use that account I opened and I've gotten tons of mailers stating I need to do something with that account as both cars are now paid off. I've attempted to call but customer service for this issue has been of no help. Aside from this, the help was amazing for my car loans.