Truist CD Rates

Truist is without question the worst retail bank with whom I've ever worked. Being a customer there is dangerous to your finances, with indifferent unaccountable employees, unexplained fees. One phone call to sort a problem went for 2.5 hours, during which I was passed to six people. At the end, though they had my number, the signal went dead and I had no one idea to whom I was speaking. They never called back. Cold-hearted, always ready to trip you up. Please don't use Truist ever for banking or checking. In Durham, things weren't bad in the days of Sun Trust....and went down the nick acutely when Truist took over. Now the worst bank in Durham. I am presenting their mishaps to an attorney but doubt that will help. The best thing would be moving all my assets to a more professional retail bank that wants me to be a client. Again, the WORST bank in NC. Be careful about going here. I've lived in 3 states and in 3 nations and never seen such gross incompetence.....indifference, understaffing, coldness, voice-raising. YOU HAVE BEEN WARNED! They don't respect you as a customer and don't want your business. They are gratuitously misleading. I believe higher administration needs to terminate Durham branch employees extensively, and Truist's reputation in Durham is so poor it's hard not to envisage this being a takeover candidate by a larger bank. Truist doesn't care, doesn't want you. Many individually are not bad people, but have been coopted by the rottenness. Tellers are unfriendly. Frankly, you need companionship ideally to go there and deal with them. My systematic chronic disappointment with them, which has cost me money, has driven me into psychotherapy. Branch managers here are not excellent and do not solve problems in definitive ways. My intelligence expectations for them would be higher. Ideally if you must visit a branch, take a friend. The larger message is that Truist as an entity is failing and will not, I suspect, be around much longer. Its mess is untenable.

They renewed a 5-month $10,000 CD at 0.05% interest, down from 4%. I guess they don't want to keep my business.

Fraud! Stay away, they took my money and closed my account. I am unsure when I will see my money again. We are talking $10,000. They don't tell me what the problem is, just that I have to wait 30-60 days for my money.

This bank has the worst process to transfer money to CD. It took the banker over 45 minutes just to get through the paperwork to transfer some money from my savings to my checking. So lame. My credit union took

I would give them zero stars if I could. If you are considering opening an account online DON’T! I opened a money market account. Money was transferred out of my bank on Sept 18. Almost immediately I was locked out of the account. I called and told my account was flagged for fraud. No one could tell me why or answer any of my questions. Long story short Suntrust has my money for 44 days-all of which I had no access to the money. Finally got a check and no explanation of why the account was closed. STAY AWAY!

I have been banking with BB&T since before with Susquehanna Bank. I have never been very happy with BB&T, especially since no one in my local branch with whom I had a relationship is still there.

I had opened a savings account 2 yrs ago for the specific purpose of transferring money into it from my Vanguard account. Money never stayed in the account and it was almost always at a zero balance. This purpose was explained to the banking person who opened it. For almost 2 yrs there was never an issue.

10 days ago, I transferred money from Vanguard. On Tuesday, I checked my BB&T accounts on-line and the account I set up to accept the money from Vanguard was gone. Upon calling my local branch, I was told it had a $0 balance in it for 2 mths and at the discretion of the bank, it was closed. I was furious. I had never been contacted. I had never been told I needed to keep any amount of money in the account or I would have.

Now, what is really eregious is that the money has still not been rejected by BB&T and returned to Vanguard. It will take up to 2 weeks to be returned to Vanguard!!! So, they can sit on my money and make interest. I was not able to use the money for the purpose for which I originally transferred it. And, I am not able to make money on it in my Vanguard account.

I would be very careful if deciding to bank with BB&T to find out what exactly you are getting into.

Been with Sun Trust for over 32 years, great service. It is banking with confidence, never had a problem. I plan to stay with Sun Trust. If it's not broke stay with it. Here is how you get 200 characters you all get an A+ for your fine service.

I used to bank with BB&T for years, but one day I lost my job and my deposits stopped coming in. Once I had paid my bills, I had only a few dollars left in my account, which BB&T promptly took for "fees" because I wasn't depositing at least $200/ month, and then closed my account without warning. When I went in to ask about why my account was closed, the receptionist took my atm card and cut it into pieces. I exchanged swears and left very upset.

I opened this account a few years ago when my old bank started requiring an automatic deposit to avoid a monthly fee. I am a stay at home mom and this was my personal account. I just use it for money I make selling items so there isn't a whole lot of cash flow. I am so glad that I was able to find a bank willing to let me just have a small balance account and not charge me a monthly fee! I do wish that the interest rate was a little higher so that is the only reason that I gave it four stars and not five.

I like using the BB&T savings account, I currently have 3 accounts as part of their eSavings, I use them for different things. The website is well laid out and everything is easy to find and use.

They have check images so you can see who the check was from/to, they have pending payments, auto payments to utilities, and recurring payments that you can set up to pay other types of accounts.

I have used PNC, Everbank, and TD, I think that BB&T is on par with the better designed sites.

One complaint that I have is that they charge you for making an external transfer to another bank.

I wish they would give a little more in interest.