Truist
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5 Star Rating
Verified CustomerGreat place they are so kind and patient can help with anything you need and really fast and I need to get off here now one of the best loan place I have had
Product: Truist Car Loans
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Truist
At Truist, their purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities. Their belief in better is at the core of everything that they do, every day. They’re one team united by... show more
Truist Reviews
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Truist
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1 Star Rating
Since BB&T became Truist, it has been the worst banking experience in all of my 60 years. They sent my property insurance payment LATE and I received a letter informing me that because of the late payment MY PROPERTY INSURANCE WAS CANCELLED! I can not begin to tell you the headache and stress this caused or what all I had to do to get my insurance reinstated!! I've had my mortgage with BB&T since 2010 and have NEVER had an issue with any payment. A former employee of BB&T told me since the merger of BB&T and SunTrust, the majority of services have now been outsourced and that has caused numerous issues! I am actively looking for another bank because TRUIST SUCKS!!! A one star rating is TOO generous!!
Product: Truist Mortgages
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Truist
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1 Star Rating
Verified CustomerIt is utterly impossible to pay your loan payment unless "all of the stars are aligned just right"! I don't understand why you need to speak to a representative to give the bank money??? The online banking is a joke, I entered ALL of the CORRECT information and was told "something is not right"! I'll tell you what's not right, NOT having/allowing 24/7 banking by phone!!! That is what is not right!! This company bought out Sun Trust, which was whom I had my loan originally through. I can't wait to pay off my loan so that I don't have to deal with these swindlers any longer!
Product: Truist Car Loans
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Truist
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1 Star Rating
Stay away from this bank. They play with you payment so it's always applied to the lowest interest no matter where you made the payment. Stay away
Product: Truist Home Equity
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Truist
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1 Star Rating
This is the worst bank ever run away from this bank I had somebody still my information make fraudulent transactions and stole my money made a claim and they frozen my account not to mention denied my claims I will never recommend nobody to bank with this bank ever I will be filing a police report and moving forward with an attorney
Product: Truist Checking
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2 Star Rating
Can't login to the website without changing the password every single time. The app password works. I now have to do my banking on my phone because I refuse to change my password again, and then change it on my phone too. Morons!
Product: Truist Checking
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Truist
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1 Star Rating
So I have a huge issue with this bank. SunTrust was amazing yet since the merger with BBT and they have become Truist they have absolutely 100 percent is not a bank I want to deal with anymore. 3 times they have put holds on checks that were deposited into my account and 3 times they put a hold on all 3. I have proof that they had they money from those checks 2 days after deposit. I have emails that said they funds were deposited into my account and ten minutes later they placed a hold on it. Yet I have proof from the other banks that these funds came from and said that Truist had the money yet still held funds for 2 weeks. I will be changing banks and I do not recommend Truist bank to anyone
Product: Truist Checking
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I’m having the same problem. Was told there would be a 5 day hold—it’s been 5 days and the money is still not available. Furthermore, the funds were debited from our business account (with another bank) the day after the deposit was made, the funds were deducted from our business account. They have taken our money and are sitting on it, refusing to let us have access to OUR money. They can’t answer my questions when I call about the hold. This bank is trash. Any interested in joining a class action lawsuit against Truist? They need a serious spanking. Greedy prats!
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I’m have the same problem—this bank is trash. They are essentially stealing money. We have two other banks and they never hold checks written from our business account—5 business days and I still can’t access my money, although the check cleared our business account 4 business days ago.
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Truist
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1 Star Rating
My fiance and I deposited a check for over 28,000$ with truist as first time account holders there. The bank manager assisted us and assured us that because the check was issued from that bank, funds would be available the day after and even assisted me in endorsing the check over to husband to deposit. The funds were there the next morning and after maybe 4 debit card purchases we were told our card was locked due to fraudulent charges. We called and after being told they lifted the block and we were able to use it, the card still wouldn't go through and once we called back we were told now our brand new one day old account with 28,000$ was CLOSED and our only option was to go back to the bank Monday morning. Customer service also told us that no bank allows endorsed checks to be deposited.. that doing that was simply not a thing anymore. What? There's no truth in that and if that were true why on earth would the bank MANAGER allow this transaction and our funds be made available the next day. I wish we checked reviews before hand because this is a nightmare. If I could give negative ratings I would. Needless to say we are taking our money elsewhere.
Product: Truist Business Services
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They’re a band of crap monkeys
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Truist
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1 Star Rating
This crappy bank purchased my mortgage and they are a complete nightmare to deal with. My property taxes are late and I can't get anyone to pay them, their customer service is rude and unhelpful, and their website is from the 90s. I have only been with them for 3 months and I have to call and sit on hold with them every month for one reason or another.
Product: Truist Mortgages
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Truist
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1 Star Rating
Truist bank is a complete scam, they locked my bank account and canceled my card, also I have no way to view my account now. They then charged me overdraft fees. They didn't text me or call me telling me about my bank account being locked and all. Definitely don't do business with them unless you want to have to run around dealing with they bs. I work the same hours as the bank and was told only way to unlock my account is if I go to a branch which i did on a Saturday, BIG miskate because the tellers then told me there is nothing they can do and that i would have to see a banker but their banker is booked for the rest of the day so you'll just have to come back monday. I was heated and highly upset smh, monday came and i went on my lunch break and was able to verify my account but still don't have access to view my account or anything. I took all my funds out the bank which took 15 mins for the teller to do, when ofc i was on my 30min lunch break so yes i was late coming back and highly annoyed. Please just don't bank with truist they will scam you out your own time and money. By the way pior to even going to the branch i called several times to no avail for assistance.
Product: Truist Checking
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Nothing like our recent TRUIST experience: TRUIST closed both checking & CD Accounts when we had the temerity to complain to Bank Regulators about a long & unnecessary hold on a Deposit that cleared the day after deposit. Both banning us from the premises in Great Falls & threatening to have us arrested should we return. TRUIST had had (past tense) over 630 Thousand Dollars of our money. We immediately found a new bank (TRUSTSTAR) which is both welcoming & courteous like SUNTRUST was prior to the merger.
R.W. & Dorothy Moore/Great Falls
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Truist Q&A(298 questions)
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How do you redeem SunTrust rewards?
15
UpvotesReply
Christie Matherne
You can redeem SunTrust rewards for statement credits, deposits into a SunTrust bank account, travel purchases, gift cards, or merchandise by logging in to your SunTrust account and navigating to the rewards redemption section of their website. You can also redeem rewards through the SunTrust mobile app or by calling the Rewards Redemption Center at (800) 255-7125. But if you redeem for travel over the phone, there's a $25 service fee.
SunTrust has three rewards-earning consumer credit cards, all of which accrue so-called “Cash Rewards credits” at different rates. You can start redeeming for cash back when you have the equivalent of $5 in Cash Rewards credits saved up. And if you redeem credits from any SunTrust credit card for a deposit into your SunTrust checking, savings or money market account, you'll get a “Loyalty Cash Bonus.” The bonus could be 10%, 25% or 50% of your redemption, depending on the balances in all your SunTrust deposit accounts. Higher balances mean a higher bonus.
There are differences between SunTrust's rewards cards when it comes to redemption, though. For example, the SunTrust Travel Rewards Credit Card will get you a better redemption rate on travel than the other two SunTrust credit cards. And cash redemptions into a SunTrust deposit account are always worth more than getting a normal statement credit.
As for the merchandise you can get with your credits, SunTrust has quite a few options: high-end sunglasses, Amazon gift cards and branded merchandise, event tickets, jewelry, handbags, FitBits, and more. If you don't have enough SunTrust Cash Rewards credits for an item, you can always use a combination of rewards and your credit card.
If you have any trouble redeeming your rewards, call SunTrust rewards customer service at (800) 255-7125.
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Are there any BB&T business rewards cards?
17
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Bogdan Roberts
No, there aren't any BB&T business rewards cards available anymore. But there are alternatives for business owners looking for lucrative rewards.
For example, the Ink Cash card offers 1 - 5% cash back on purchases and an initial bonus of $900 for spending $6,000 in the first 3 months. Another good business rewards credit card is the Capital One Spark Miles for Business card. It offers an initial bonus of 50,000 miles for spending $4,500 in the first 3 months. Plus, you can earn 2 miles per $1 on all purchases.
What rewards do BB&T credit cards offer?
10
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Maria Adams
The BB&T credit cards offer rewards in the form of cash back and miles, depending on the card. The earning rate varies as well. For instance, the BB&T Spectrum Cash Rewards Credit Card offers 3% cash back on gas, 2% cash back on utilities and groceries on up to $1,000 of combined monthly spend, and 1% cash back on all other purchases.
The BB&T Spectrum Travel Rewards Credit Card, on the other hand, offers 2 miles per $1 spent on air, hotel and car rentals, 1 mile per $1 spent on all other purchases.
The BB&T rewards redemption options include merchandise, gift cards, cash back, airline tickets, hotel bookings, auto rental bookings, cruises, and more.
How do I check my SunTrust credit card application status?
3
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Sebi Mitchell
You can check on your SunTrust credit card application status by calling (800) 477-9702. Follow the prompts to be connected to a customer service representative who can help you with your inquiry. SunTrust will also send you a letter letting you know if you were approved or denied.
If your application is denied, there's still some hope left. Call (800) 477-9702 to ask for a reconsideration by explaining your particular situation. If that doesn't change the issuer's decision about your denial, consider becoming an authorized user on someone else's account.
How do I apply for a SunTrust credit card?
12
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Maria Adams
You cannot apply for a SunTrust credit card anymore as the company no longer exists. SunTrust has merged with BB&T in February 2022 under the name of Truist. You can apply for a Truist credit card online, over the phone at (844) 487-8478, or at a branch.
Here are some of the best Truist credit cards:
- Travel: Truist Enjoy Travel credit cardTruist Enjoy Travel credit cardLearn MoreLearn More
- Ongoing Rewards: Truist Enjoy Beyond credit cardTruist Enjoy Beyond credit cardLearn MoreLearn More
- Secured: Truist Enjoy Cash Secured Credit CardTruist Enjoy Cash Secured Credit CardLearn MoreLearn More
Ultimately, it is worth mentioning that most Truist credit cards require excellent credit, which is a credit score of 750+. However, the Truist Enjoy Cash Secured Credit Card is available for applicants who do not meet these criteria.
If you'd like to know where you stand, you can check your credit score for free, right here on WalletHub.