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1 Star Rating
OMG! I filed a debit card fraud claim for $1,180. They declined it, saying I didn't have a paper copy of the transaction. During the initial call to them, they said it was obviously fraud, as two charges came in within minutes of each other at the restaurant, one for $500 and one for $600. In actuality, my husband had purchased a total of six cocktails and signed one bill. There is no way six cocktails could possibly tally up to either amount. When trying to actually communicate with the fraud department, let me tell you what happens: two conveniently dropped calls and a third with very rude customer service representatives later, I am told to call the number on the back of my debit card. Listen and do not fool yourself; this is a crooked outfit and one to be avoided. They do not have your best interests in mind; they will not represent you but only imply that you are complicit rather than do their job to research and get your money back. They are bad business, period. Put your money somewhere else!
Product: Connexus Credit Union Credit Cards
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