Connexus is proud to return profits to member-owners through high yields for checking accounts and deposit products, as well as competitive rates for personal, home, and auto loans. Members benefit from a multi-channel service model which includes a robust Digital Banking platform that’s available 24/7, a fully staffed and trained Member Contact Center, online... show more
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Connexus Credit Union Reviews
5
26%
4
16%
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0%
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5%
1
53%
2.6
43 reviews
43 reviews
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Connexus Credit Union
Tiffani L Sullivan @padlolt
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5 Star Rating
Verified Customer
They are very understanding and always willing to help out when you’re in need of a little more time to make payments. Great company to do business with.
So I financed a camper through this group. The plumbing water sewer black and gray tank fell to the ground 30 days after purchase. It was being “ fixed “ for almost 5 months the dealer assured me I would be provided an extension for this time. Joe in collections would not budge he sent me info for Jason. I called Jason over a hundred times over the year of 2022 he never responded or answered my calls. Then 13 months later he sends me a real smart but message saying you got repossessed today and I want to be perfectly clear with you. We will not remove one penny from what you owe or make one adjustment! This guy went out of his way to contact me today with joe laughing to tell me that I had been repoed and to not expect them to come off a single penny and that i was actually still going to be charged 150$/ day per diem. Do not use Connexus absolutely horrible told me their bank policy is only one deferment for the life of the loan. No Covid relief and no relief for being sold a faulty unit
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Product: Connexus Credit Union Investments
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Connexus Credit Union
subtype_leash_0o @subtype_leash_0o
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1 Star Rating
Your Money is not safe here. I’m my situation, I was on an account one with my husband and one with my son. My son got involved in some scam which overdrawn the account by over 8k. Why would an credit union allow him to cash 2 checks, on two occasions, with an account that had less than $20 in it? This credit union went into my husband’s and I account and took all that we had in savings. Which caused our account to be overdrawn. The credit union says because I was on my son’s account, they can legally take money out of my account that I have with my husband. We have been loyal customers of Heritage and now we’re being treated like they don’t are about our livelihood. When asked how he was able to cash the checks, because normally there’s a 10 business day hold when there’s not fund to cover the check, I was conveniently told that payroll checks under 5K cannot be held. So they blindly cash checks as long as the person tells them that it’s a payroll check. So, if all a person need to say is “it’s a payroll check” to get a check cashed. I’m furious, that the credit union cleared out our account and didn’t care about our livelihood
I've never had such a bad experience with a financial institution. I'm a former member, but I had closed my membership several years ago due to no longer needing the account. I recently tried to open an HSA online with them, but at the end of the process was told an associate would contact me with additional questions, but this did not happen. Several days later I received a letter from them stating that my identity could not be verified, so the account application was denied. When I called to find out why they could not tell me. I was told to try the application process again. Same result. I tried a third time. Same result. Called again and finally received a call back (after being told I would be called back two earlier times, which never happened) and was told since I had tried 3 times, that they would not open an account. I was also told that I had used 2 different driver licenses during the application process, which is not true. I then opened an account with another credit union. No problem whatsoever in opening with the other institution, nor have I ever had any problem opening with any other bank or credit union.
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subtype_leash_0o @subtype_leash_0o
I have had the worst experience!!!!
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Connexus Credit Union
Rodney @etxkiekes
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4 Star Rating
Verified Customer
I am considered a moderate risk from financial struggles I had about 7 years ago. Things are back on track and have been. That doesn’t mean that creditors are lined up to finance leisure items like boats or RVs. This company offered me an opportunity to continue to demonstrate my credit worthiness and enjoy my passion for fishing.
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Product: Connexus Credit Union Personal Loans
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Connexus Credit Union
kiran_13984 @kiran_13984
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1 Star Rating
Connexus credit union requires a credit account for fixed deposit. So for money coming in from investors for FD, they will check credit history. Not only that, if there is a freeze on credit account, they will not even bother to call and get it removed so they can proceed to have money coming into Bank from depositor. They will outright reject and say hey listen we do not want you to deposit your money into our bank. LOL what a joke they are
great service for what it cost. was impressed with fast verification. will use it again in the future. found this as i was searching for information
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Connexus Credit Union
Matt Hall @mhall7
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1 Star Rating
Fraud Scam ACH same day wire transfer is a week long process yet still don't have my $$ out of Connexus. Until I do, this is a scam and being reported to FDIC as so.
Helps me get my credit fixed and improved my credit. I like that they work things out for you. All credit collectors should be where they will work with you instead of making you mad and not wanting to pay them at all
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Connexus Credit Union
mark @markh2
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1 Star Rating
Applied insurance to my loan for the third time when I have had the same policy sence 2017, then made a false report to the credit bureau, saying I was over 31 day's late, I'm sick of this crap
Connexus Credit Union mainly uses TransUnion for credit card approval. After your account is open, the card will report your activity back to TransUnion.
If you're looking to apply for a Connexus Credit Union business credit card instead, then please note that both TransUnion and Experian will be used for approval. After approval, your business account information will be reported to TransUnion and Experian.