Connexus Credit Union

Excellent credit union I recommend this credit union especially for checking account interest rate is low it’s excellent all across the board

Neither original creditor or collection agency made contact to inform me of account. Because I was unaware of account (now known to be a physician's office), I had no opportunity to settle the debt. My first notice was seeing the collection account on my credit file during a routine self-requested inquiry.

Misleading with regard to making most efficient payments. We went two full years making payments above the minimum amount due, and most of it went toward interest. Found out that in order to make a “principle only” payment, you have to send a message telling them directly to apply anything above your minimum due towards principle.

Great experience. Never had any problems with this credit Union. Seems to be fair to all members. I would suggest this credit Union

Again I dispute any collections because I have been a victim of identity theft on a couple of occasions and just I was recently through PayPal and they got the issue resolved. I’ve had family/ friends to live with me and they have not been very trustworthy. I will not accept responsibility of something I know no knowledge of.

A water company came to our house and made everything sound so beautiful and scammed us... this company Lend us the money knowing it was a scam..

Really good company to bank with. Always check in on the promotions. The website is easy to use. They use P2P not Zelle. Customer service is very kind and they care about your issue.

THE WORST BANKING EXPERIENCE IN MY LIFE

I am completely shocked at the level of INCOMPETENCE from
Jennifer Drabek - "senior rep" for IRA at Connexus Credit Union. She has to be one of the MOST, the MOST INCOMPETENT employee I've ever had to deal with & after over 40 days of working on solving this problem with a supervisor CCed, it is still in LIMBO due to PURE NEGLIGENCE. As a result I've lost out on SO MUCH, the IRA which is a SIGNIFICANT amount of money got ZERO INTEREST (think SIX FIGURES) for AN ENTIRE MONTH, the ENTIRE savings rate BRACKET went down significantly, I may be looking at penalty from the US govt, and even my accountant for next year is going to be SHOCKED at the MESS Connexus has put my account in.

Jennifer Drabek does nothing but LIE, LIE, LIE, when in fact there are email proof over & over again. SHOCKING!! I cannot believe she calls herself "experienced".... If I can go back in time, I would say, set up an IRA rollover or transfer or account with ANY other institution you can actually get on the PHONE to speak with you, instead of douging your calls for days going into months, and LIE about email proof, stating she "didn't" know this or that EVERY STEP of the way, after being TOLD TEN TIMES! Despicable EXPERIENCE, RUNNN!!!

I never applied with Connexus, I applied with Aqua Finance. I guess Aqua "sells" the loan to them. I gave a middle of the road review because i at least should be happy they gave me the loan to finance my swimming pool. But they somehow have a way of checking your credit score and getting a score much lower than anything you can find on your own through your credit card or banking/credit monitoring sites. Not a major issue except that the interest rate goes up of course with the lower score. I was hoping to be at 7% or 8% but end up at 9.99% because of whatever method they use to get your score. Even their very own app has my credit score at 721 but they say they pulled it at 692, that a big difference. Unfortunately, I'm just learning this because once they buy your loan, they open a Connexus credit union account (without your consent) and that account has to be open to maintain your loan. They have an app to manage that account, and that's where I found my credit score. App has a regular advertisement to refinance your auto loan so I figured, why not, who doesn't want to save money. On the phone they said, as long as you are tier 1, credit of 701 or above, you get the best rate (3.74%) but they don't tell you that the credit score you see on their app isn't the score they'll use. So they offer me a higher rate which I refused and now have an inquiry on my report for nothing. In hindsight, I see that they pulled the same shenanigans when I finances my pool because I wondered why the rate they gave me wasn't the lower rate I was hoping for. Should have checked more thoroughly back then when I financed the pool. Anyhow, this info is here now for anyone who chooses to read it.