Horrible card, worthless service. Been trying to pay bill since last week, finally got hold of them after hour, said they're upgrading software. Now I can’t log in.
show more
show less
Product: CorTrust Bank Credit Cards
Comment
0
0
Carm Bks @carms51
Been on the phone for over an hour ? still waiting. But at least I now have an idea of what is going on
show more
show less
Comment
0
0
Barbara Repko @barbarar21
@carms51 Now site won’t let me log in, says “invalid input” every day several times a day when I try. I can’t even access my account.
show more
show less
Comment
0
0
Angela @MomsTaxi2021
Report Abuse
1 Star Rating
Where is customer service? They changed my login information without asking. I asked them to add my correct email address to the account twice. The next time I tried to sign in, nothing worked, it didn't recognize my user name and password. I called them 4 times today, the non stop recording said they were busy (high volume of calls) and would call back in 30 then 40 then 45 minutes. After they called back they tell you to hold for the next representative. That was a 34 minute hold and NOBODY. What a joke.
show more
show less
Product: CorTrust Bank Credit Cards
Comment
1
0
Barbara Repko @barbarar21
Same here. They’re horrible.
show more
show less
Comment
0
0
_laczombee @_laczombee
Report Abuse
1 Star Rating
Verified Customer
NEVER AGAIN!! Well let's start with the fact they changed my login info without my consent.. Also they will not let you make more than one payment within 10/days after you pay the bill that's dumb, they offered me a credit line increase to turn around and tell me no they could not accept even though I never was late or missed a payment... I would definitely cancel this card once it's paid off and would recommend this card to anyone.. STAY AWAY.!!!!
show more
show less
Product: CorTrust Bank Credit Cards
Comment
0
0
Michael @michaels_1510
Report Abuse
4 Star Rating
Verified Customer
Good enough I guess for a bad credit type lender, helped me raise my score, raised my limit a few times. They are slow to report to bureaus as I paid to zero months ago, still showing a balance on my credit report.
show more
show less
Product: CorTrust Bank Credit Cards
Comment
0
0
Nene T @arnettetrimble
Report Abuse
1 Star Rating
Please avoid this company at all costs! I closed the account because they have weird practices in the number of payments you can make in a certain time frame AND the fact that their hardship program is a joke. You will make payments and still be considered delinquent on your account while in the program. Please stay away! There are other card companies that are much better.
show more
show less
Product: CorTrust Bank Credit Cards
Comment
0
0
Brenda @brendam47
Report Abuse
4 Star Rating
Verified Customer
They work with you and I Love it. It’s a good card and people are friendly when you talk to them about anything about the card or the balance
show more
show less
Product: CorTrust Bank Credit Cards
Comment
0
1
Tina C @t1nkerbell
Report Abuse
5 Star Rating
They were so wonderful to me during this covid time. I had my acct current last April, and they had a program that allowed me to skip payments if I wanted to with no Late fees added to acct just interest through July. Now they have a hardship program for 3 months that I make a small payment and no fees and no interest. Any time I have a question I just call them, and they help me with every question! I'm thankful they have helped me rebuild my credit!
show more
show less
Product: CorTrust Bank Credit Cards
Comment
0
1
frankegp @frankegp
Report Abuse
1 Star Rating
Without a doubt the worst bank and I do not recommend it. I have had a credit card from this bank for two years and I have never missed a payment because I have had it in automatic. In addition, the account is paid in full, it turns out that from April to July they did not bill me that it was a few dollars, that is, a minimum because I do not use this card. Well, they have reported me to the credit according to them for a payment delay of 30 days that consisted of nothing more and nothing less than 6. 25 cnt in order how could this happen if the payments were in automatic. Well, they called me and told me that I had late payments and I quickly paid them at that time and it turns out that after making the payment they report me to the credit bureau. I have tried to dialogue with them and that is somewhat useless because the answer is always the same now as it is possible that a late payment is generated and they do not charge the late fee, which is 27 dollars. . Well before asking for a look at the rewiew I'm not the only one here with a bad experience
show more
show less
Product: CorTrust Bank Credit Cards
Comment
0
0
juliaannfernandez @juliaannfernandez
Report Abuse
1 Star Rating
Verified Customer
I have been with Cor Trust for at least 5 years. Never a late payment. I was checking my credit and found a red mark from CorTrust. I called customer sc and they said the mark was there, not because I was over my limit but they added their annual fee, which in turn put me over. I explained I was in the middle of a home loan and I really need this removed and seeing that it was nothing on my part, I didnt see where it would be a problem. The CSR went from semi pleasant to pure ugly. Refused to help me. I in turn told her I didn't want or need their services anymore if thos is how you treat a loyal customer. I told her I will post on Yelp and anywhere else I deem neccessary. Then she wanted to apologize and ask me to please not do that but still didnt offer any resolution to the problem. I have now cancelled my account and have no problem of warning people of the way they treat their customers They really need to have more intensive training for their CSRs, as the service, the company is AWFUL! Just terrible!
show more
show less
Product: CorTrust Bank Credit Cards
Comment
0
0
Anthony S Chapman @anthonyc19
Report Abuse
1 Star Rating
Verified Customer
They Charged this account off in 2016 yet they change the amount owed by a dollar every month to make sure it hurts my credit score. I am also not the person that opened the account and have never made a payment on it because of that, the person that opened the account in my name is Dead, Maybe i should dig them up and file fraud charges against them, thats what this bank suggests. Also if the account was actually charged off, it would have a zero balance, on another report they listed it as charged off 4 times for the same account, I would avoid this bank at all costs, i dont think they have all of their mental health, they should get some help
show more
show less
Product: CorTrust Bank Credit Cards
Comment
0
0
Review CorTrust Bank Credit Cards
CorTrust Bank Credit Card Q&A
Get answers to your questions about CorTrust Bank Credit Cards below. For more general questions, visit our Answers section.
You can apply for the CorTrust Bank credit card online, or by visiting your local CorTrust Bank branch. Applying by phone is not possible, but if you have any questions about the application process or the card's features, you can call customer service at (605) 996-0554.
Here's how to apply for a CorTrust bank credit card:
In-branch: If you'd rather submit an application in person, visit your local CorTrust Bank branch and let a representative know that you would like to apply. You can also download an application form, fill it in, and print it out to have it ready for when you visit your local branch.
CorTrust Bank only has one credit card, the CorTrust Bank CorPlatinum Credit Card. This card has a purchase intro APR offer of 0% for 6 months and a transfer intro APR of 0% for 6 months.
The CorTrust Bank CorPlatinum Credit Card's regular APR is 9.24% - 16.24% (V), based on each cardholder's creditworthiness. The V at the end stands for “Variable” and means that the APR can change based on the Prime Rate. Furthermore, cash advances have an APR of 16.24% (V).
We work hard to show you up-to-date product terms, however, this information does not originate from us and thus, we do not guarantee its accuracy. Actual terms may vary. Before submitting an application, always verify all terms and conditions with the offering institution. Please let us know if you notice any differences.
Ad Disclosure: Certain offers that appear on this site originate from paying advertisers, and this will be noted on an offer’s details page using the designation "Sponsored", where applicable. Advertising may impact how and where products appear on this site (including, for example, the order in which they appear). At WalletHub we try to present a wide array of offers, but our offers do not represent all financial services companies or products.
Editorial and user-generated content on this page is not provided, commissioned, reviewed, approved or otherwise endorsed by any issuer.
Want more options?WalletHub makes it easy to compare credit cards across many companies.
