CorTrust Bank is a fourth-generation family-owned community bank serving the needs of individuals and businesses throughout South Dakota and Minnesota. And with a history that spans over 90 years, they do not intend to slow down. With CorTrust Bank, you can expect a bit of tradition, mixed with innovative solutions that go above and... show more
CorTrust Bank Reviews
The WalletHub rating is comprised of reviews from both WalletHub users and ratings on other reputable websites. The rating was last updated on 09/10/2021.
2.4
202 reviews
from WalletHub and across the web
202 reviews from WalletHub and across the web
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CorTrust Bank
Michael @michaels_1510
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4 Star Rating
Verified Customer
Good enough I guess for a bad credit type lender, helped me raise my score, raised my limit a few times. They are slow to report to bureaus as I paid to zero months ago, still showing a balance on my credit report.
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Product: CorTrust Bank Credit Cards
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CorTrust Bank
Nene T @arnettetrimble
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1 Star Rating
Please avoid this company at all costs! I closed the account because they have weird practices in the number of payments you can make in a certain time frame AND the fact that their hardship program is a joke. You will make payments and still be considered delinquent on your account while in the program. Please stay away! There are other card companies that are much better.
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Product: CorTrust Bank Credit Cards
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CorTrust Bank
Brenda @brendam47
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4 Star Rating
Verified Customer
They work with you and I Love it. It’s a good card and people are friendly when you talk to them about anything about the card or the balance
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Product: CorTrust Bank Credit Cards
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CorTrust Bank
Tina C @t1nkerbell
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5 Star Rating
They were so wonderful to me during this covid time. I had my acct current last April, and they had a program that allowed me to skip payments if I wanted to with no Late fees added to acct just interest through July. Now they have a hardship program for 3 months that I make a small payment and no fees and no interest. Any time I have a question I just call them, and they help me with every question! I'm thankful they have helped me rebuild my credit!
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Product: CorTrust Bank Credit Cards
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CorTrust Bank
frankegp @frankegp
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1 Star Rating
Without a doubt the worst bank and I do not recommend it. I have had a credit card from this bank for two years and I have never missed a payment because I have had it in automatic. In addition, the account is paid in full, it turns out that from April to July they did not bill me that it was a few dollars, that is, a minimum because I do not use this card. Well, they have reported me to the credit according to them for a payment delay of 30 days that consisted of nothing more and nothing less than 6. 25 cnt in order how could this happen if the payments were in automatic. Well, they called me and told me that I had late payments and I quickly paid them at that time and it turns out that after making the payment they report me to the credit bureau. I have tried to dialogue with them and that is somewhat useless because the answer is always the same now as it is possible that a late payment is generated and they do not charge the late fee, which is 27 dollars. . Well before asking for a look at the rewiew I'm not the only one here with a bad experience
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Product: CorTrust Bank Credit Cards
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CorTrust Bank
mnmike7smuck @mnmike7smuck
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1 Star Rating
NEVER AGAIN! Sincerely think that they use 1990 tech when it comes to auto payment arrangements. The only consistent thing about this bank is that my auto pay on my HELOC continued to get stopped on a regular basis. The online experience in general is terrible and, even though you may send a message online to them, do NOT expect a return message. Ever. One credit nick in 30+ years and they are not responding to my inquiries. Stay away! Wish I could choose negative stars in my rating.
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Product: CorTrust Bank Home Equity
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CorTrust Bank
juliaannfernandez @juliaannfernandez
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1 Star Rating
Verified Customer
I have been with Cor Trust for at least 5 years. Never a late payment. I was checking my credit and found a red mark from CorTrust. I called customer sc and they said the mark was there, not because I was over my limit but they added their annual fee, which in turn put me over. I explained I was in the middle of a home loan and I really need this removed and seeing that it was nothing on my part, I didnt see where it would be a problem. The CSR went from semi pleasant to pure ugly. Refused to help me. I in turn told her I didn't want or need their services anymore if thos is how you treat a loyal customer. I told her I will post on Yelp and anywhere else I deem neccessary. Then she wanted to apologize and ask me to please not do that but still didnt offer any resolution to the problem. I have now cancelled my account and have no problem of warning people of the way they treat their customers They really need to have more intensive training for their CSRs, as the service, the company is AWFUL! Just terrible!
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Product: CorTrust Bank Credit Cards
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CorTrust Bank
Anthony S Chapman @anthonyc19
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1 Star Rating
Verified Customer
They Charged this account off in 2016 yet they change the amount owed by a dollar every month to make sure it hurts my credit score. I am also not the person that opened the account and have never made a payment on it because of that, the person that opened the account in my name is Dead, Maybe i should dig them up and file fraud charges against them, thats what this bank suggests. Also if the account was actually charged off, it would have a zero balance, on another report they listed it as charged off 4 times for the same account, I would avoid this bank at all costs, i dont think they have all of their mental health, they should get some help
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Product: CorTrust Bank Credit Cards
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CorTrust Bank
MARC NEGRON @marcn_11
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1 Star Rating
Verified Customer
This is one of the worst credit card companies to deal with. This is the only credit card I have that does not have an easy way to auto pay. I wanted to set up auto pay and had to send in a blank voided check with a form. I did that and they never set up the auto pay and instead charged me late fees for a missed payment. They also charge a monthly fee. Their one card brought down my credit rating. Never again!
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Product: CorTrust Bank Credit Cards
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CorTrust Bank
cheifton123 @cheifton123
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1 Star Rating
Verified Customer
I got a card from them and had it a little over 45 days before I cancelled it. They would not allow me access to web site to pay bill so I cancelled the card. They want to charge me 5 dollars every time i make a payment. I have talked to several employees about this and get jacked around. I wanted to pay off card and want to charge me 10 to do so. And late fee because they wont let me pay. This place is a joke. I am in perfect standing with all me stuff except them. Very rude people Beware don't do it.
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Product: CorTrust Bank Credit Cards
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+184 users submitted a rating without writing a full review
You can apply for the CorTrust Bank credit card online, or by visiting your local CorTrust Bank branch. Applying by phone is not possible, but if you have any questions about the application process or the card's features, you can call customer service at (605) 996-0554.
Here's how to apply for a CorTrust bank credit card:
In-branch: If you'd rather submit an application in person, visit your local CorTrust Bank branch and let a representative know that you would like to apply. You can also download an application form, fill it in, and print it out to have it ready for when you visit your local branch.
CorTrust Bank only has one credit card, the CorTrust Bank CorPlatinum Credit Card. This card has a purchase intro APR offer of 0% for 6 months and a transfer intro APR of 0% for 6 months.
The CorTrust Bank CorPlatinum Credit Card's regular APR is 9.24% - 16.24% (V), based on each cardholder's creditworthiness. The V at the end stands for “Variable” and means that the APR can change based on the Prime Rate. Furthermore, cash advances have an APR of 16.24% (V).
