CorTrust Bank

Without a doubt the worst bank and I do not recommend it. I have had a credit card from this bank for two years and I have never missed a payment because I have had it in automatic. In addition, the account is paid in full, it turns out that from April to July they did not bill me that it was a few dollars, that is, a minimum because I do not use this card. Well, they have reported me to the credit according to them for a payment delay of 30 days that consisted of nothing more and nothing less than 6. 25 cnt in order how could this happen if the payments were in automatic. Well, they called me and told me that I had late payments and I quickly paid them at that time and it turns out that after making the payment they report me to the credit bureau. I have tried to dialogue with them and that is somewhat useless because the answer is always the same now as it is possible that a late payment is generated and they do not charge the late fee, which is 27 dollars. . Well before asking for a look at the rewiew I'm not the only one here with a bad experience

NEVER AGAIN! Sincerely think that they use 1990 tech when it comes to auto payment arrangements. The only consistent thing about this bank is that my auto pay on my HELOC continued to get stopped on a regular basis. The online experience in general is terrible and, even though you may send a message online to them, do NOT expect a return message. Ever. One credit nick in 30+ years and they are not responding to my inquiries. Stay away! Wish I could choose negative stars in my rating.

I have been with Cor Trust for at least 5 years. Never a late payment.
I was checking my credit and found a red mark from CorTrust.
I called customer sc and they said the mark was there, not because I was over my limit but they added their annual fee, which in turn put me over. I explained I was in the middle of a home loan and I really need this removed and seeing that it was nothing on my part, I didnt see where it would be a problem. The CSR went from semi pleasant to pure ugly. Refused to help me. I in turn told her I didn't want or need their services anymore if thos is how you treat a loyal customer.
I told her I will post on Yelp and anywhere else I deem neccessary. Then she wanted to apologize and ask me to please not do that but still didnt offer any resolution to the problem. I have now cancelled my account and have no problem of warning people of the way they treat their customers They really need to have more intensive training for their CSRs, as the service, the company is AWFUL!
Just terrible!

They Charged this account off in 2016 yet they change the amount owed by a dollar every month to make sure it hurts my credit score. I am also not the person that opened the account and have never made a payment on it because of that, the person that opened the account in my name is Dead, Maybe i should dig them up and file fraud charges against them, thats what this bank suggests. Also if the account was actually charged off, it would have a zero balance, on another report they listed it as charged off 4 times for the same account, I would avoid this bank at all costs, i dont think they have all of their mental health, they should get some help

This is one of the worst credit card companies to deal with. This is the only credit card I have that does not have an easy way to auto pay. I wanted to set up auto pay and had to send in a blank voided check with a form. I did that and they never set up the auto pay and instead charged me late fees for a missed payment. They also charge a monthly fee. Their one card brought down my credit rating. Never again!

I got a card from them and had it a little over 45 days before I cancelled it. They would not allow me access to web site to pay bill so I cancelled the card. They want to charge me 5 dollars every time i make a payment. I have talked to several employees about this and get jacked around. I wanted to pay off card and want to charge me 10 to do so. And late fee because they wont let me pay. This place is a joke. I am in perfect standing with all me stuff except them. Very rude people Beware don't do it.

I can’t decide whether the CorTrust Bank CorPlatinum Credit Card sounds like something out of Terminator or one of those jewelry commercials starring Dr. Quinn Medicine Woman. Either way, if you are considering opening the CorTrust CorPlatinum Card you need to see whether it’s a good deal or not. Well, it appears that the CorPlatinum Card gives you 1 point per $1 spent and has a 2.99% introductory APR on purchases and balance transfers for 6 months. Considering that this CorTrust Banks Credit Card requires excellent credit for approval, these terms are pretty bad. It’s a good thing that you learned that now instead of after applying for the Core Platinum Credit Card though because you have time to explore alternatives.

The cards that are recommendable depend on your needs. If you want an attractive initial bonus, I’d go with the Chase Sapphire Card; it gives you $500 -625 for spending $3k in the first 3 months (that’s $500 more than the CorTrust Banks Core Platinum Credit Card gives you). If you want ongoing rewards, I’d recommend the Capital One Venture Card (basically travel oriented 2% cash back card), the Capital One Cash Card (1.5% across all purchases) or the Blue Cash Everyday Card from American Express (3% at supermarkets, 2% at gas stations and department stores, 1% on everything else). Obviously, all three cards offer better rewards than the CorTrust Platinum Card. If you want a low introductory interest rate, go with the Citi Simplicity, Diamond Preferred or Platinum Select Card, as all three offer 0% on purchases and transfers for 18 months. Again, this easily bests the CorPlatinum Credit Card’s 2.99% for 6 months.