The key bank credit card is wonderful works great on all purchases love that u can use it anywhere visa cards are accepted helping to build my credit is working in my favor:)))
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Product: KeyBank Credit Cards
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Compare KeyBank Credit Cards
Please find below credit cards offered by KeyBank.
Purchase Intro APR→0% for 15 months
Transfer Intro APR→0% for 15 months|Transfer Fee: 3% (min $10)
Regular APR→9.99% - 19.99% (V)
Purchase Intro APR
0% for 15 months
Transfer Intro APR
0% for 15 months|Transfer Fee: 3% (min $10)
Regular APR
9.99% - 19.99% (V)
annual fee
$0
rewards rate
None
minimum credit
Excellent Credit
Purchase Intro APR→0% for 6 months
Transfer Intro APR→0% for 6 months|Transfer Fee: 3% (min $10)
Regular APR→12.99% - 21.99% (V)
Purchase Intro APR
0% for 6 months
Transfer Intro APR
0% for 6 months|Transfer Fee: 3% (min $10)
Regular APR
12.99% - 21.99% (V)
annual fee
$0
rewards rate
5 points / $1
minimum credit
Excellent Credit
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KeyBank Credit Card Reviews
3.8
430 reviews
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The worst customer service, and worst waiting time on the phone to be able to communicate with a representative so they couldn’t be able to help. I call to cancel a withdrawal of 1000 from some company I didn’t know and all they could say was that if the company didn’t take the money out in two weeks the money would be back in my account meanwhile am telling them I never heard or try to make those people a payment to cancel the payment instead they hang up. Meanwhile I wasn’t even rude on the phone.
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Product: KeyBank Credit Cards
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Predatory bank practices.
As a long term customer(through several merges) I have noticed new sketchy practices regarding transactions. In the past several months the Home Equity line has moved to a liquid time draw on accounts. While other bank due dates never change on a mortgage this bank has changed to a flexible due date. It may or may not be drafted on the actual due date AND the due date changes a steadfast hard due date through the the life of the loan till recently, to maybe the 15th maybe the 16th.
My complaint: If the bank is able to make transactions at vendor site same day why not real-time on electronic payments through their website or autodraft transactions (like automated payments) Note my loan papers say due the 15th.
Credit card:
Payment due the 1st. Paid bill on the 1st through account transfer between KB accounts. Paid on due date. Drafted later because of the holiday BUT charged a late fee and new statement was double the payment. Other banking institutions
do not do this. Going further I plan to work on moving away from this institution.
The changes smell of bank distress and I feel like KeyBank is unstable.
As a long term customer(through several merges) I have noticed new sketchy practices regarding transactions. In the past several months the Home Equity line has moved to a liquid time draw on accounts. While other bank due dates never change on a mortgage this bank has changed to a flexible due date. It may or may not be drafted on the actual due date AND the due date changes a steadfast hard due date through the the life of the loan till recently, to maybe the 15th maybe the 16th.
My complaint: If the bank is able to make transactions at vendor site same day why not real-time on electronic payments through their website or autodraft transactions (like automated payments) Note my loan papers say due the 15th.
Credit card:
Payment due the 1st. Paid bill on the 1st through account transfer between KB accounts. Paid on due date. Drafted later because of the holiday BUT charged a late fee and new statement was double the payment. Other banking institutions
do not do this. Going further I plan to work on moving away from this institution.
The changes smell of bank distress and I feel like KeyBank is unstable.
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Product: KeyBank Credit Cards
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Was approved for a credit card, and told my debit card was required to be reissued as well (this was on 12/10). I am told that both cards will arrive between 5-7 business days, and that I could withdraw cash by bringing my driver's license to the branch. Inconvenient but I figure since it's only for a week, it's not a problem. Weeks pass with calls to customer service, to no avail and my debit card does not arrive until 1/8. The card wouldn't activate on the website, and when I called customer service I was told that there was nothing they could do and that it is not standard practice for a debit card to be reissued when a credit card is approved. I was referred to an activation phone number which I called, however this number did not work and I was still unable to activate my debit card. My credit card still isn't here, and I've essentially been without access to money for a month. As a result of this incident I will be closing my key accounts and switching banks.
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Product: KeyBank Credit Cards
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Never been charged for something I didn't pay for. Dependable when doing online shopping. The chip comes in handy at the store. I highly recommend
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Product: KeyBank Credit Cards
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Worst CC application experience ever. Underwriter requested most recent W-2 and most recent 2 years tax return. I submitted all of these documents and the underwriter still did not understand how much money I was making based on these documents. There was a lot of back and forth going on, resulting in 6 separate calls when I then just gave up and said that the next time I heard from them I just want an approve or decline answer. They declined because after all that communication, my finances were still "unclear" to the underwriter. Never again will I try to do business with KeyBank (note that I have over 20 different credit cards from every other large CC companies).
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Product: KeyBank Credit Cards
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I have been using Key Bank Credit Card for 30 years. Last month I decided to take advantage of the checks they have been sending me offering to transfer balances at 0 % for 1 year. I called Key Bank on 2 occasions to go over how the process would work with my daughter present to make sure I fully understood the service they were offering. Well when I received my first months statement since writing the balance transfer check they tacked on a fee of $231.00 which was never mentioned in my 2 phone calls to Key Bank Rep. then when I called to question the interest charges because I always pay my purchases in full every month I was informed I am now charged a fee for every purchase I make due to the balance transfer loan until it is paid off. I feel this is a complete scam and not to mention the $231.00 charge that no one mentioned. In these economic hard times they continue to take advantage of hard working folks. Shame on them when the loan is paid off I will cancel this credit card after 30 years of doing business with them. And I plan to post this scam everywhere I can to warm others.
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Product: KeyBank Credit Cards
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Worst experience ever! I have over 20 credit cards (Amex, Chase, PenFed, Citi, HSBC, Barclays, Discover) and not one of those applications were as difficult and arduous as the experience I had with KeyBank. I submitted all the documents (W-2, Tax Returns, etc.) that they requested and the underwriter seems to never understand the information that I provided them. The underwriter keeps requesting further clarification on these documents. I have had a back and forth conversation with KeyBank over 6 times because the underwriter still did not understand the information on my submitted documents. What's on my W-2's and my tax returns are what's there. What other explanations do you need from me? I was never a KeyBank customer before and I never will attempt to be one again.
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Product: KeyBank Credit Cards
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This should not be in my credit report. I am in bankruptcy and have informed them of this. It needs to be removed as this is a violation.
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Product: KeyBank Credit Cards
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Are use this card all the time because it is my main bank so it is easy to transfer money to pay the balance off in full and I don’t have to worry about mailing it in to make sure it gets there on time so that I will not be charged a finance fee
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Product: KeyBank Credit Cards
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KeyBank Credit Card Q&A
Get answers to your questions about KeyBank Credit Cards below. For more general questions, visit our Answers section.
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How much are KeyBank rewards points worth?
7
UpvotesReply
ROBERT SAMBRICK
@robsam
Every 5 KeyBank rewards points are worth 1 cent (500 points = $1) when redeemed for cash back. KeyBank rewards points can also be redeemed for merchandise, gift cards, travel rewards, charity donations, and domestic plane tickets, among other things. But point values may vary for those redemption methods.
Although each KeyBank point isn't worth all that much on its own, cardholders get a better deal than you might think, considering how many points you can earn with KeyBank's rewards cards.
With the Key2More Rewards Credit Card, you can earn 5 points per $1 spent, plus a bonus of 25% every month you spend over $1,000 on your card. And if you spend $2,000 in a month, you'll get 50% more points as a bonus.
The KeyBank Business Rewards Credit Card is even more impressive. It will give you 10 points for every $1 spent on gas, restaurants, travel, and telecom. And it gives 5 points per $1 spent on anything else you buy.
Just remember that KeyBank points expire 4 years after you earn them. So make sure to redeem on a regular basis. You can sign in to your online banking account at key.com to redeem.
Can I set my KeyBank Business Rewards credit card to gas purchases only?
2
UpvotesReply
Krystal Stokes
@stokes24
You cannot set your KeyBank Business Rewards credit card purchases to gas only.
Can I use my KeyBank Business Rewards credit card anywhere?
1
UpvoteReply
KEYAIRA SUTTON
@keykey
The KeyBank Business Rewards credit card is a Mastercard, so it can be used pretty much anywhere in the U.S. or in the world.
How do I check my KeyBank Latitude application status?
1
UpvoteReply
Peter Fox
@PeterFox
You can check your KeyBank Latitude application status by calling 800-539-2968. There's no way to do it online for now.
Do you use the Latitude card just like a credit card for purchases?
1
UpvoteReply
Noah Lawlet
@lawlet_noah
The Latitude card is a regular credit card, from a regular bank, so you can use it for any purchases you like as long as the merchant takes credit cards. This one is in the Mastercard network, so you've got some serious benefits with it too, like Price Protection and Extended Warranty.
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