KeyBank
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Key bank helps so much in rebuilding credit its a secured card by making easy monthly payments on time makes it easy and simple to build better credit
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Product: KeyBank Credit Cards
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KeyBank
KeyBank is one of the nation’s largest, bank-based financial services companies, making it easy for you to bank where you live. KeyBank's roots trace back 190 years to Albany, NY, and today it is based in Cleveland, OH. They are committed to helping clients and communities thrive. To them, that means doing business fairly... show more
KeyBank Reviews
The WalletHub rating is comprised of reviews from both WalletHub users and ratings on other reputable websites. The rating was last updated on 08/05/2021.
3.0
873 reviews
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KeyBank
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If there was a zero mark I would do it here they don’t deserve any stars for what they do to people !
After being a customer for many years, Recently I had to contact the Corporate Bank office in Ohio
, no respect , unethical , belligerent , employees .
Worst of all very untrained no knowledge of laws nor how to help you ! Robots repeating the same things over and over again . They put you off while interest grows rapidly , delay the decision when you ask to resolve , threaten , joke and laugh at you while believing they are above the laws If any of you also have these issues experiencing this put it out here !
After being a customer for many years, Recently I had to contact the Corporate Bank office in Ohio
, no respect , unethical , belligerent , employees .
Worst of all very untrained no knowledge of laws nor how to help you ! Robots repeating the same things over and over again . They put you off while interest grows rapidly , delay the decision when you ask to resolve , threaten , joke and laugh at you while believing they are above the laws If any of you also have these issues experiencing this put it out here !
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Product: KeyBank Credit Cards
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KeyBank
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After being a loyal customer for over 43 years, I just had to pay a fee that I had no idea I owed. I guess it was for an inactive account that I had closed a month before. Not any of the 5 different representatives of Key Bank could explain what it was for but, finally a collections rep alluded to the fact that it was for inactivity on my account. I closed it on March 12th, 2021 and they said they closed it on June 5th, 2021 and it was overdue on July 5th, 2021. Meanwhile, DCM Collection Agency were harassing my daughter in Texas. DO NOT DO BUSINESS WITH THIS LOW-LIFE OPERATION !!! No business sense, compassion, or intelligence......
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Product: KeyBank Checking
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KeyBank
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Bank steals money from people charges overdrafts when account is positive I stay on top of my account never leave it over-drafted they lie I had customer service tell me one date it when over-drafted two days before they charged me which the same day within min I put money on account supervisor said not it was the day after I said no my account was positive all the way up to 2:46am then 3pm hits you guys charged overdraft, overdraft is 38$ and charge when they charged it was negative 36 which tells you I had money in there I don’t use this account much but this is why they continue to steal money and lie
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Product: KeyBank Checking
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KeyBank
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After paying off auto loan I'm unable to get title, unable to get any meaningful help from key bank to locate title. I will have to pay for state to re-issue, meanwhile the car I had paid off over 2 months ago sits and cost me for taxes and insurance because of key's complete lack of competence! And they could not care less!!!
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Product: KeyBank Car Loans
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KeyBank
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I ALWAYS pay my monthly loan several days before the due date. Once I paid extra to count for 4/5 months, but the following month already they charged me a late fee, they did this 3 times. I realized this several months later when a debt collection company called me about my account. When I explained the situation they told me they can only refund 1 late fee, yet several months after I learned they had never done so. In the meantime I spent more than an hour on the phone with people that can hardly speak proper english, and this is coming from a Spanish speaker, so no discrimination whatsoever. I would not recommend this company, they simply don't take care of their good paying customers!!!
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Product: KeyBank Car Loans
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KeyBank
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It has been almost 4 months since I have been a customer at KeyBank, as a customer I can say customer service is pretty great, never had issues on that aspect of the bank, the mobile has phenomenal for me, no bugs, no issues, everything works fine, I have the Hassle-Free Checking Account- No minimum balance, no monthly maintenance fee, and the mastcard is great! I love the contactless feature, and KeyBank has a great variety of options for their customers! So far so good! - I can say I do love KeyBank and I think they're wonderful in my opinion and I hope to be with them for a very long time!
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Product: KeyBank Business Services
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KeyBank
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This bank steals money..I made an online purchase, so they deduct it from your available credit while it is pending for the merchandise to ship..well, I canceled part of the order, then they deducted my account again when the item shipped, instead of taking it out of the money they already had deducted on hold pending..so I paid for the item twice, then never got the canceled portion added back to my balance..they just gave me the run around over and over, very condescending and rude..like someone who lives paycheck to paycheck isn't going to notice 150 bucks missing..like I'm stupid or something..they refused to even look into it or resolve it..they just act like you're dumb, and it couldn't have happened..I still have not gotten the money they stole..please for the love of god don't bank here..I'm warning you
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Product: KeyBank Checking
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KeyBank
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I tried to make a payment to a line of credit. Wrote the account number on the check. Yes, they posted payment to wrong account. Went in next day so they could reverse wrong payment and pay correct account. Branch person filled out some paper work, said it would take 2 days. I went to manager in morning of 4th day. Asked him to look into it. Went back in PM. Branch manager had done nothing with it. Branch personnel told me they WOULD not help. Not could not, WOULD not. I think he felt I should not have gone to branch manager. One week later still NO action.
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Product: KeyBank Business Services
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KeyBank
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ATTENTION TO ALL PEOPLE WHO RECEIVE UNEMPLOYMENT FROM DEPARTMENT OF LABOUR. I WANT TO SHARE MY STORY, HOW KEYBANK STOLE MY MONEY WHICH I AM SUPPOSED TO RECEIVE DUE TO LOOSING MY JOB. I MADE A TERRIBLE MISTAKE TRUSTING KEYBANK AND I ASK THAT NOBODY ELSE MAKE THIS SAME MISTAKE! DO DIRECT DEPOSIT TO YOUR ACCOUNT FROM DOL. SINCE SEPTEMBER 9TH 2020 I AM UNABLE TO RECEIVE MY DEBIT CARD FROM KEYBANK WHICH HAS MY UNEMPLOYMENT BENEFITS FOR 3 MONTHS I CHANGED MY HOME ADDRESS PHYSICALLY, THE SAME TIME I CONTACT WITH DOL TELLING THEM MY NEW ADDRESS THEY TOLD ME TO CONTACT KEYBANK AND CHANGE MY ADDRESS WITH THEM. SINCE THAT DAY I FALLED KEYBANK THEY TOLD ME TO SEND TO THEM PROOF OF ADRESS. SINCE NOVEMBER 12 2020 I SUBMITTED TO KEYBANK DIFFERENT TYPES PROOF OF ADRESS WHATEVER THEY ASK AND FINALLY WHEN I CALLED TODAY TO FIND OUT WHERE IS MY CARD THEY SAID THEY RECEIVED EVERYTHING YET WILL NOT RETURN ME MY MONEY BECAUSE THEY SAY THAT DOL HAS NOT CHANGED THE ADRESS. SINCE I KNOW THAT DOL CHANGED THE ADRESS IN THE SYSTEM I EVEN OFFERED TO KEYBANK TO START AN INVESTIGATION AGAINST ME BECAUSE THEY KNOW MY ADRESS, NUMBER OF MY SOCIAL SECURITY, DOB YET THEY STILL DEMAND THAT DOL CHANGE THE ADRESS TOMORROW I WILL SEND THIS INFORMATION TO THE ATTORNEY GENERAL AND DOL AGAIN .
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Product: KeyBank Checking
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+1024 users submitted a rating without writing a full review
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KeyBank Q&A (60 questions)
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How much are KeyBank rewards points worth?
8
UpvotesReply
Evelyn Boros
Every 5 KeyBank rewards points are worth 1 cent (500 points = $1) when redeemed for cash back. KeyBank rewards points can also be redeemed for merchandise, gift cards, travel rewards, charity donations, and domestic plane tickets, among other things. But point values may vary for those redemption methods.
Although each KeyBank point isn't worth all that much on its own, cardholders get a better deal than you might think, considering how many points you can earn with KeyBank's rewards cards.
With the KeyBank Key2More Rewards Credit Card, you can earn 5 points per $1. The KeyBank Business Rewards Credit Card is even more impressive. It will give you 10 points / $1 spent on gas, restaurants, travel, and telecom. And it gives 5 points / $1 spent on all other eligible purchases.
Just remember that KeyBank points expire 4 years after you earn them. So, make sure to redeem on a regular basis. You can sign in to your online banking account at key.com to redeem.
Can I set my KeyBank Business Rewards credit card to gas purchases only?
2
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Krystal Stokes
You cannot set your KeyBank Business Rewards credit card purchases to gas only.
can ypu do direct deposit with this account
1
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Does KeyBank have free senior checking?
1
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Kendall Morris
KeyBank does not have free senior checking. However, all of the bank's checking accounts either have no monthly fee, or have waivable monthly fees.
How can I cash a KeyBank mobile cashing check without an account?
1
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Kendall Morris
To cash a KeyBank mobile cashing check without an account, you should go to a KeyBank Plus Check Cashing branch.
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