Ridiculously slow! The underwriters ask for unrealistic requests. For example, they wanted me to pay off a small student loan, but I filled out a PSLF form, so it is not in my best interest to do so. I had a zero percent credit card that I have timed to pay off well in advance; they wanted me to pay that off too. That does not make sense for me. Keep in mind, I have perfect credit, earn a good income, and own income-generating properties. So slow, I would not go through them again. They approve you, then send it back to underwriting. I've signed closing papers three times, and it goes back. Now, going on two and a half months, it's back with underwriters again. I've started the process with a new company; whoever closes first will win my business.
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Product: TD Bank Home Equity
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Linda @queenlindagalus
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1 Star Rating
If I could give it a 0 star I would. It started off easy, then they needed this and needed that and it just went on and on. We have our house in a trust when me and my wife pass on they said they needed to see that what a joke, we were only asking for $35,000 you might think we wanted a million. This bank is the worse I would never go to that bank for anything, the next thing they would ask for is my kids. Do not go to this bank for a loan
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Product: TD Bank Home Equity
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Jeremy Bergolios @bergolios
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1 Star Rating
Probably one of the worst loan experiences I've had. Took 6 months back and forth with underwriting and ultimately gave up due to the hassle.
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Product: TD Bank Home Equity
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Mike S @MikeS224
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1 Star Rating
Completely MIA lending and processing team left me in limbo for weeks. Ended up closing two weeks ago, and I still have absolutely no clue how to access my funds or to use my HELOC. This bank is an absolute joke when it comes to customer support. Take your business absolutely anywhere else.
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Product: TD Bank Home Equity
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Juliellee2014 @Juliellee2014
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1 Star Rating
We were looking to get a Home Equity loan and was given the run around on the value of our home. You are not suppose to use date's of homes that are over six months old. No word from anyone until we inquired and inquired and made phone calls. We were given a low ball offer our loan with a higher interest rate. Since we did not sign the agreement we have not heard Boo from anyone associated with the loan process. We did not sign something that we know was not correct. So now we are nobody's and we will be shopping elsewhere.
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Product: TD Bank Home Equity
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suesha64 @suesha64
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1 Star Rating
Worst customer service of any other bank I've dealt with. No carry through. Every-time I call branch, there is never a manger on duty to assist. Wait times on phone are ridiculously long. They transfer you to numbers will full mailboxes. They make a multitude of errors.
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Product: TD Bank Home Equity
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