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5 Star Rating
Verified CustomerVery helpful in getting me lowest rate possible. Friendly but did take longer to close loan than estimated. Had to pay 2 credit check fees.
Product: Chase Mortgages
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Chase Mortgage Rates Reviews
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73 reviews
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5 Star Rating
Verified CustomerZero ability for the lender to help at all with credit re-building. If you are one of those unfortunate to have collection records dont bother trying use them to get a handle on your debts to consolidate it. They don't care and you are just another screw in their machine to churn out ever more profits with zero care to the customers.
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5 Star Rating
Verified CustomerTypical national bank mortgage relationship, ridged and impersonal. Works fine for traditional mortgages and general population. They are not particularly competitive but did offer a refi option we accepted.
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4 Star Rating
Verified CustomerIts been a long ride. I've had some scrapes but they worked with me through it. I'm on the home stretch now. The only thing I don't like and can't understand is why this mortgage isn't being reported to EXPERIAN at all. Less than 2yrs left on a 30yr mortgage and its not reporting.
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5 Star Rating
Verified CustomerChase made things smooth, quick and without stress. I would gladly use Chase again for a similar transaction. I’m under a great deal of stress due to a recent cancer diagnosis and stress adds to my pain and makes it harder to recover.
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4 Star Rating
Verified CustomerMy mortgage recently was purchased by Chase so I really don’t know how to review or rate it. I’m happy with the 15 year 2.5 % fixed rate. Right now I need to pay off this mortgage in full. That is my biggest goal.
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1 Star Rating
Their customer service is horrible and their staff clearly receives 0 training, as they can't answer basic questions. They don't have transparency in their documentation and I don't trust them to manage my money. Horrible service.
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5 Star Rating
Verified CustomerMy loan officer was very experienced and helped me obtain the financial records I needed for documentation. The whole process was very easy.
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3 Star Rating
Verified CustomerI was very pleased with Chase and then they sold our mortgage and out of the blue they say I need flood insurance after being in this house 20yrs? I am now a widow and my monthly bill has increased by $250.00 , insanity!! I am fighting it now and it is not cheap and takes time.
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1 Star Rating
Verified Customeron 2007 I refinance my house with SPS services Mortgage company the account for JPMCB was paid off by SPS and still shows up on my credit report for many month as late payments and is hurting my credit score
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Chase Mortgage Rates Q&A
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How much. Refinance and money out for 345000
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Does Chase charge pre-payment penalties?
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What to dp to get Pre approve?
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How do I speak to a mortgagee advisor and loan officer at Chase
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can someone call me to re-morgage
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