Chase Mortgage Rates

I tried to refi 2 years ago but didn't qualify eventhough I have been paying more than the minimum since 2007
I think that's a way of keeping my rate high

I am not surprised chase is so low on ratings. I was a victim of their scam, I applied for a mortage, got conditionally approved by Savananah a week later she left a male took over but they were not offering the 1% buy down like Rocket was advertizing so I went with Rocket byt then came back to Chase to finish my already conditionally approved application not expired till January 03th 2023 but was told application was expired and new application needed, got a new team who promised to close in 3 weeks, they took $500 from my card then another $1, ordered appraisal way before conditonally approving me. A week later underwriting comes up with 12 new items first underwriter never asked and then its a while different story. Now I will loss 5k for DD money they promised they will close on time and then took $501 from me inaddition. Do you all even have a concience? How will you sleep at night knowing you made a client loss 5k in DD money all because of your fault. I only came back to chase since I knew I was already conditonal approved and had my items I was asked already laid out. You should not have ordered appraisal charge me before being newly conditionally approved then the broker barely sent me a causal email with list of new items like no courtesy no compassion and we are talking about a 310k home with 10% with someone who has 796 credit. I could not sleep, I emailed them back and forth, I was literally losing my mind during these inflation to loss $5501 in funds and loss the home its unbearable. I would not wish my thoughts and feelings to my worse enemy and I own a townhome out right I could have used to get equity, Chase assured me they wil close on this new purchase. I wish you all a happy holidays mine is definely gloomy and we wonder why folks kill themselves? Some underwriters and brokers have no courtesy whatsoever towards the clients, especially when you meet a good client don's take out your other frustratins on them making it hard for them to get a loan and have a home and be happy. I honestly think this new team I got my second go around came straight from....... They had 12 more items, how can two teams from the same company be so varied? It is mind blowing. A month ago I was conditionally approved and a month later I can not even be conditionally approved with the same everything? Unbelievable!!!!!!!

Had a lot of issues with the modification of my home and a lot of run a round. However, I battled thru and succeeded. The housing crisis was a nightmare.

Very helpful in getting me lowest rate possible. Friendly but did take longer to close loan than estimated. Had to pay 2 credit check fees.

Zero ability for the lender to help at all with credit re-building. If you are one of those unfortunate to have collection records dont bother trying use them to get a handle on your debts to consolidate it. They don't care and you are just another screw in their machine to churn out ever more profits with zero care to the customers.

Typical national bank mortgage relationship, ridged and impersonal. Works fine for traditional mortgages and general population. They are not particularly competitive but did offer a refi option we accepted.

Its been a long ride. I've had some scrapes but they worked with me through it. I'm on the home stretch now. The only thing I don't like and can't understand is why this mortgage isn't being reported to EXPERIAN at all. Less than 2yrs left on a 30yr mortgage and its not reporting.

Chase made things smooth, quick and without stress. I would gladly use Chase again for a similar transaction. I’m under a great deal of stress due to a recent cancer diagnosis and stress adds to my pain and makes it harder to recover.

My mortgage recently was purchased by Chase so I really don’t know how to review or rate it. I’m happy with the 15 year 2.5 % fixed rate. Right now I need to pay off this mortgage in full. That is my biggest goal.

Their customer service is horrible and their staff clearly receives 0 training, as they can't answer basic questions. They don't have transparency in their documentation and I don't trust them to manage my money. Horrible service.