thanks for your help with my application and my mortgage I need to lower my payments so I pay it off sooner and take some money out to upgrade my house
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Product: Chase Mortgages
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Chase Mortgage Rates Reviews
3.5
44 reviews
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Provided a very competitive interest rate, website is easy to use, customer service is excellent, made refinance process easy and quick.
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Product: Chase Mortgages
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If I could give Chase mortgage negative star, I would. If you're looking to refi or new home loan, all I can tell you is I hope you have better luck then I did. I have perfect credit, wanted to a shorter term loan, with 150k I'm equity. One would think this would be an easy loan process. Well that was not the case. Three months in and a lost appraisal fee later I gave up and used Rocket Mortgage. Rocket Mortgage closed was within 1 month of applying. The biggest problem I had is lack of follow up which ultimate lead to prolonged application process. After three months and numerous complaints later, I gave up. If you want to save frustration on refi loan process, chase mortgage may not be the best option. I'm done with chase in general. I hope it helps someone not fall into the same trap I did.
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Product: Chase Mortgages
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Total joke of a company don't waste your time. You will get approved and then they will drag it out continually for months on end until you're frustrated and just quit. I carried an 821 credit score applied for the refi, Got approved 6 months after it started it still wasn't finalized and I withdrew my application. Terrible customer service. My existing loan was with them , and had been for 5 years. I'm a NEW CONSTRUCTION contractor and talk with HUNDREDS of clients a year. I tell them ALL my experiences. Makes me feel better knowing I'm warning people and therefore keeping at least some from doing business with CHASE.
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Product: Chase Mortgages
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I would give this company zero stars if it was an option. I started a refi with the same company that I already have. I started this process in November. The company has told me around 20 times for an"award letter". This document does not exist. I have told them it does not exist I use the comments on the "conditional approval. I don't believe anyone reins November. .
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Product: Chase Mortgages
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Thanks Chase Home Loan AAA. We will Enjoy Our Home as long as we can.
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Product: Chase Mortgages
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Credit score of 760, I have asked to refi and always get denied. Part of the house is a sectional and part is stick built with a 2 car attached garage with many expensive updates. They had no problem taking the loan initially but now they claim because part of it is a sectional they cant do the loan, even though it is on a permanent foundation therefore nullifying it being anything mobile.
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Product: Chase Mortgages
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Chase does an awesome job with home mortgages. They’ve always had the best interest rate when we were looking. They’re very efficient and make the process easy to deal with!
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Product: Chase Mortgages
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I started this process in May. It's now September and we still don't have a closing date. Here's why I am rating this a 1 star:
My Details:
Income: 175K+
Home Value: 300K+
Mortgage Balance: 129K+
Rental Property Mortgage: $360/mo
Other/Revolving Debt: $0
Savings Account Balance: 12 Months of Living Expenses
Retirement & Other Investment Balances: 500K+
This should be a slam dunk, but nope. They need to verify that my 22.4K HELOC with another bank won't take me above underwriting's DTI guidelines.
Submitted the HELOC contract with my previous customer service rep (CSR) twice. First time it was too dark. Second time it was lost due to CSR leaving Chase. Second CSR has asked me to resubmit this contract and other closing related documents.
Chase's refi volume, like other lenders, is way up; however, their processes are out of control. If you need a quick turn, I'd go somewhere else.
My Details:
Income: 175K+
Home Value: 300K+
Mortgage Balance: 129K+
Rental Property Mortgage: $360/mo
Other/Revolving Debt: $0
Savings Account Balance: 12 Months of Living Expenses
Retirement & Other Investment Balances: 500K+
This should be a slam dunk, but nope. They need to verify that my 22.4K HELOC with another bank won't take me above underwriting's DTI guidelines.
Submitted the HELOC contract with my previous customer service rep (CSR) twice. First time it was too dark. Second time it was lost due to CSR leaving Chase. Second CSR has asked me to resubmit this contract and other closing related documents.
Chase's refi volume, like other lenders, is way up; however, their processes are out of control. If you need a quick turn, I'd go somewhere else.
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Product: Chase Mortgages
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The refinance process was really easy and saved me a point with cash out for home improvements. Website is really easy to navigate to make additional principal payments, check escrow balances etc.
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Product: Chase Mortgages
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Chase Mortgage Rates Q&A
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Does Chase charge pre-payment penalties?
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What to dp to get Pre approve?
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How do I speak to a mortgagee advisor and loan officer at Chase
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can someone call me to re-morgage
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are there 20 year fixed rate mortgage
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