HomeStreet Bank Mortgage Rates

People make the difference! Our loan officer at HomeStreet was so responsive and helpful and went above and beyond from the start I would definitley recommend HomeStreet for your construction to mortgage needs!

I had high hopes for working with Homestreet to get my mortgage. During the process the agent failed to confirm property taxes- they had been misstated and it wasn’t until I was signing the papers that I noticed the huge mistake. A mistake which will cost me an extra 1200. every year. Disappointing, however I went through with the loan. After several years of making payments on time they sold my loan to a horrible east coast company called NewRez, which is possibly the worst company I have ever dealt with. Horrible.

I joined Homestreet Bank Mortgages services as a customer in January 2012 when I refinanced my loan from Bank of America. I saved quite a bit of money by doing this. The process was very quick (45 days from initial contact), and very convenient. My loan officer treated me with respect and did not talk down to me. She explained the whole process from start to finish and also gave me an accurate timeline. The loan officer worked around my schedule, even going as far as meeting me in my home town to get the crucial documents signed as quickly and easily as possible. I also enjoy the mortgage services online page. Logging in is very easy. The customer services was impeccable for their online services. I have a very hard time remembering my password many times, so all it took was a 2 minute call into the mortgage department and within seconds I was using my account again. My favorite thing by far about their website was that you can view all of your remaining payments, even if you have a 30 year loan! It shows principle paid, interest paid, balance, and also gives you an option to see what would happen if you pay more on your loan.

The only downside i saw to Homestreet bank is if you want to split your payment up between the 1st and 15th of the month or whatever days you choose, they require you to use a 3rd party payment services, which charges you a fee to use. While it would have been nice to split up my payment, I would rather not have to pay another person for an already very expensive object. Overall I will still give them 4.5/5.0 stars because I do not think that the 3rd part part should be used against them, however I do believe Homestreet would bring in more customers if they did not require you to use a 3rd part which costs the customer money.