Pathward Prepaid Debit Cards

You jump through hoops and find your money gone, zero balance when you know you didn't use the remaining balance. I had to make several calls and make several inquiries, only to be told no available funds on the card after using it once and knowing that there was over $20 remaining.

I purchased a $100 Visa card, and when I opened it, the card was damaged. I was not able to get my money back from Target. I called customer service, and they have to conduct an investigation into why the card was damaged. Now, I have to wait 3 to 15 days to get my money back or receive a new card. Never buy a card from this company!

Pointless! Can’t use the cards online, had trouble using it in a physical store and you can’t add it to Apple/Google wallet. SCAM!

If I could subtract stars, I would. It is ridiculous that this company is allowed to take your money and advertise that it can be used anywhere Visa is used, and then make it nearly impossible for you to spend it or get cash. Someone should start a class action lawsuit at least to make them put it on the packaging when the cards are purchased that this card is impossible to use. They say you can use it for online purchases. I've tried it numerous times, and each time it says the bank declined the transaction because it doesn't support this type of purchase—$200 and I can't access any of it.

H and R Block uses them for a refund advance. Now I only got $500 this year, but for 7 years, I have always got the advance of $3500. I won't use H and R Block again because of this. Pathward is a joke

I have reached out to this company regarding fraud on my daughter's prepaid card. Unfortunately, my address was not updated, and I have no way to update it unless I agree to either email or fax my government ID and Social Security card to a stranger. I was told they would file the dispute and mail a check to the address on record. Financial documents are not forwarded by the USPS, so my daughter will never receive her stolen money.

I would give zero stars if I could.

Got multiple Pathward Virtual Prepaid Mastercards. I'm unable to use them at all. They are always declined at any place I've tried, such as Amazon, Walmart, eBay, etc. You can't get ahold of anyone on support, its all automated. Someone suggested using the prompt for disputing a transaction which will get you an agent but I'm still waiting for a call back. Their terms enforce arbitration and prohibit class actions unless you opt out via mail within 60 days. Arbitration costs them $2,000 to start, which they will pay. You can also sue them in small claims court. Hope that helps. Good luck.

Pathward Visa Debit Gift Cards are the worst cards on the planet. For example, a $50 card won't work if you try to make a purchase over $50.01, and it won't just cover $50. You have to spend the exact amount or less, leaving balances of $0.34 to $12 on all our cards.

Additionally, many of the cards get declined in half of the places you try to use them. The places where you can use them are pretty limited. Now consider this: If you use a card at a gas station or restaurant, it automatically holds back 20%, so a $50 gift card will not work for more than $42 at these establishments. If you go over, it will decline.

They do everything they can to prevent you and your employees from using these cards. I read a previous comment about a class action lawsuit, and I completely agree; someone needs to initiate one.

Avoid Giftcards.com. Pathward is probably one of the most unscrupulous companies I've come across, aside from banks that charge 24.99% interest or higher on credit cards.

Scam company that works with other companies to exploit the average person. They collaborate with companies like DTE and Consumers Energy to manage all their prepaid debit card payments. They convince these companies that offering their customers prepaid cards instead of physical cards or a check will save them money. In turn, Pathward gathers the funds while the customers struggle to access their money due to the virtual nature of the card. Want a physical card? That will cost you more than the amount in your account. You'll never be able to withdraw your money or even use it because digital wallets automatically reject these cards, regardless of the balance. People need to initiate a class-action lawsuit against Pathward and its partner companies.

Do not purchase the Pathward Prepaid Visa credit card. Transactions are declined at Walmart for an amount less than what's on the card. You cannot reach a real person when you call customer support. They flagged a service and declined it. I have stage IV breast cancer and had to leave everything in my cart. Worst card and customer service ever!