Ventra is the convenient fare payment system for CTA, Pace and Metra that allows customers to pay for train and bus rides throughout Chicagoland.
The $5 purchase fee will be refunded to your Ventra Account as transit value if you register within 90 days of purchase.
You can purchase a reusable Ventra Card at a variety of places, including the following locations: Online at ventrachicago.com; Via the Ventra app; Ventra Vending Machines in CTA rail stations and select suburban locations; Participating Ventra Retailers; By phone; OR The Ventra Customer Service Center.
Customers can also pay for rides with a credit or debit card that has this contactless symbol or with compatible digital wallets or payment apps such as Apple Pay or Google Pay.
You can add up to $100 per transaction to your Ventra Card, up to a maximum $300 value limit.
Would give a ZERO stars if I could. Someone gifted me a $25 gift card in a Thank You note and it DOES NOT WORK...not in person, not on any app, not online, not even on their own website to troubleshoot why it DOES NOT WORK. I feel bad for my friend who really couldn't spare the $25 and can't bring myself to let them know that they were scammed. SAD.
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Product: Pathward Prepaid Cards
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Cathy Walsh @ctowit
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1 Star Rating
Like all the other reviews have stated, the cash card is a scam. I was given a card after completing a survey. Pathward deducted a $2.50 fee within the first 30 days it was activated. After complaining to the Office of Comptroller of the Currency, the company replied stating I would be "given a courtesy $5.00 credit back to the card." The day I received this information, I called the number to verify the card's balance. I learned that while the letter was in transit, Pathward had already deducted $2.50 from that so-called courtesy $5.00. I immediately used up the remaining $2.50 balance. However, I was down $2.50 but decided to stop pursuing my complaint. Conclusion. This company only cares about making money. They do not care about customer relationships. Avoid this card.
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brockreiss @brockreiss
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1 Star Rating
Total scam. Have had the $50 gift card, no business will take it. The website is down, guess the money is gone. Please avoid these cards...
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Cici Nav @Cicinav32
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1 Star Rating
I am still waiting for my tax refund to supposedly be returned back to them cus they screwed up and didn’t put my unit number so I never received the check in the mail.they keep giving me the run around and each time I call it’s something different. Check was mailed out Feb 24th. It’s now April 10th and they claim they still haven’t received the check back. The customer service of pathward supposedly, which is also I guess linked to hr blocks emerald card but they keep telling me I have to wait for it to be returned to their back office or wait the 90 days for the check to expire. And pathward also tells me that they can’t track a check or cancel it while it’s in transit coming back to them.
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Christopher Sager @chrismichelle
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1 Star Rating
I made a fraud claim as all my money was taken out of this account and they won't refund my money. They haven't even made reversed the charges to the company that had fraudulent chargesbdome on. I files a second dispute. THE first dispute they never sent the dispute forms to fill out for like almost a month and 2 days later they emailed me and said they found no wrong doing. So they were not refunding my money. This company is FDIC Insured and I want my money returned.
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kenrishel @kenrishel
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1 Star Rating
Received a $50 prepaid card from Pathward for a S&W rebate. Followed all the instructions. Registered and activated. Card will not work anywhere. Terminals will not recognize the card when scanned, Get an invalid card response when tried to use online. Followed all of the contact information on the back of the card. Get sent to a voice mail with no options of talking to a live person. Only option given was to cancel the card and pay $20 for a reissue. This company is obviously a scam as all unused funds are forfeited back to Pathward.
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guptons1 @guptons1
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1 Star Rating
I received one of their debit cards loaded with $25 as a Christmas gift. It’s unusable even though I registered it, assigned a pin, verified the balance and tried to use it as directed. No business will accept it. In my opinion, based on my experience and after reading the experiences of others, I think it’s a scam. If you read all the fees and restrictions for use of their card, they scam the user out of whatever money they place on the card. They say their business is designed to allow financial inclusion of people who might otherwise not have access. What they really do is scam poor people out of as much if their hard earned money as they can. It’s like a payday loan business except the customer gives them their paycheck up front and they scam them out of it with outrageous fees. This kind of business should be outlawed.
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19librarian79 @19librarian79
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1 Star Rating
I purchased a spendwell card this card is backed by MetaBank. I think it's the biggest joke ever, I added funds to the card at time of purchase . Arrived home downloaded the app to activate my account, now here is where the joke lives I followed all the instructions and at the end I was told that the about account couldn't be activated...wa? I was baffled so I went back and did it again for the same notification. So i called and was told I could use the card online or in the store but couldn't pull my funds at ATM! Hahaha ok yeah hold my money hostage! I DONT LIKE YALL.
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Product: Pathward Prepaid Cards
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Shannon Kent @kentshannon03
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1 Star Rating
Metta handles the money that is through spendwell prepaid debit card. I say again PREPAID debit card. They have had control of my money for almost a month now and will have control of it for at least 14 more days. It has put me in a bind financially cost me money and not to mention the misguided information given to me by spendwell to gain access to it or the lies they fed me to make it my fault. Totally and completely disgusted with meta and spendwell
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sunshinelady156 @sunshinelady156
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1 Star Rating
My husband bought a pre paid card at Lowes put a 150.00 on it. Went to use it card was declined. Lowes wouldn’t make the card right. Said it was Metabank’s problem. Talked to several people saying it would take 24-48 hours. After 72 hours the girl I talked to said they weren’t fixing the issue. Gave her names and incident numbers. Her response we tell everyone 24-48 hours doesn’t mean we will fix it. Fighting it through our credit card company now. All the people I spoke to were foreigners but had American names. Makes you wonder with all the complaints if it’s even a US Business.
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Pathward Prepaid Debit Cards Q&A
Get answers to your questions about Pathward Prepaid Debit Cards below. Editorial and user-generated content is not provided, reviewed or endorsed by the issuer of this card.
There are four ways to send money through Western Union: 1) Online, using a regular credit or debit card. Full instructions are available here: https://www.westernunion.com/us/en/send-money/. 2) In person, from one of nearly 500,000 Western Union agent locations worldwide. 3) Over the phone, by calling 1-800-CALL-CASH from a landline. 4) Western Union Prepaid Card, by following these steps: a) Register your prepaid card at https://www.wunetspendprepaid.com/; b) Log in and select "Send Money"; c) Enter the recipient's...
To transfer money to a MetaBank savings account from a debit card, you will need to link the debit card to the account. You can do that by logging in to your online account.
Western Union uses policies and procedures like photo identification and tracking number verification (https://www.westernunion.com/us/en/what-is-mtcn.html) to help make sure that any money you send gets to the right person.
With that being said, always make sure you know the individual you're sending money to. Furthermore, if you purchase goods or services and pay using Western Union, it is your responsibility to verify the reputation and legitimacy of the seller.
We work hard to show you up-to-date product terms, however, this information does not originate from us and thus, we do not guarantee its accuracy. Actual terms may vary. Before submitting an application, always verify all terms and conditions with the offering institution. Please let us know if you notice any differences.
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