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Ventra Card

Ventra Card

Key FeesReviewsQ&AContact

Usage Fees

Activation Fee: $5

Monthly Fee: None

Signature Transaction Fee: N/A

Pin Transaction Fee: N/A

ATM Fees

In Network ATM Transaction Fee: N/A

ATM Network Size: N/A

Out of Network ATM Transaction Fee: N/A

Foreign ATM Transaction Fee: N/A

Ventra Card's Additional Info

live customer support

Free

automated customer support

Free

reload options

Cash Reload

cancellation fee

Free

inactivity fee

None

Learn More

at Pathward's secure site

Ventra is the convenient fare payment system for CTA, Pace and Metra that allows customers to pay for train and bus rides throughout Chicagoland.

There is a non-refundable $5 fee for a Ventra Card. However, the cost of your Ventra Card will be credited to your Ventra Transit Account as Transit Value if you register your account within 90 days of purchasing your Ventra Card.

You can purchase a reusable Ventra Card at a variety of places, including the following locations: Online at ventrachicago.com; Via the Ventra app; Ventra Vending Machines in CTA rail stations and select suburban locations; Participating Ventra Retailers; By phone; OR The Ventra Customer Service Center.

Customers can also pay for rides with a credit or debit card that has this contactless symbol or with compatible digital wallets or payment apps such as Apple Pay or Google Pay.

You can add up to $100 per transaction to your Ventra Card, up to a maximum $300 value limit.

Learn More

at Pathward's secure site

Ventra Card Q&A

Can't find what you are looking for? Submit your question about Ventra Card to our community. Editorial and user-generated content is not provided, reviewed or endorsed by the issuer of this card.

Where can I find in-network ATMs that are fee-free?

Upvote

Lisa Cahill, Credit Cards Moderator

Please visit the following link to find the nearest surcharge-free ATM: https://www.firstdata.com/moneynetwork/locator/index.html.

What is the maximum balance on the account?

Upvotes

Lisa Cahill, Credit Cards Moderator

Please note that you will not be able to apply for a Ventra Prepaid Card anymore. Currently, Ventra Cards are transit-only and do no longer support the prepaid debit functionality. That being said, the maximum allowed Ventra Transit account balance is $300. The minimum balance is the cost of a...

Can you add family members to this card?

Upvotes

Sydney Garth, Credit Cards Moderator

Unfortunately, this information is not made available on Ventra's website. Please call customer service at 877.669.8368 for more details.

Is this available as a business card?

Upvotes

Sydney Garth, Credit Cards Moderator

No, the Ventra Prepaid Card is not available as a business card.

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