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I have been using PNC's debit card for over 5 years and I never met problems on either purchases and deposits. My parents also wired money from China to the U.S. pretty often. The money usually gets showed up in my account within 24 hours. They also provided some specials for college students on using Virtual Wallet. Other than checking account, you get 2 other accounts for free: savings and growth. I definitely recommend using PNC's services if you are trying to open a checking account as a student.…show more
I've been with PNC for over 20 years.i was never ever charged a fee for not having a minimum balance.I had the option years ago to have 25.00 transferred from my checking to my savings every month to avoid fees instead of having the min balance..Somewhere along the line,that changed.I noticed that today when there was a 15.00 fee on my checking account.When i called about it,the agent said that i was in their "performance" checking account that required over $1000.00 balance.Really? When did i agree to that? Never! I get all kinds of emails from them but never anything about this .My association with PNC is now over. Ive never had a problem with them until now.They were always very nice on the phone if i had a question.If i lost my atm card,they never gave me a hassle about getting a new one.The down side of this is all my direct deposits.They take weeks to change evrything over but it will be done cause im done with this bank!…show more
Slow to load. ALWAYS errors out. It is a piece of crap. I keep it because this bank account I opened in D.C. only has 2 branches in Norfolk and no place else to make deposits. Taking pictures of my check is a nightmare too. Usually takes at least 30 minutes of entering the same stuff over and over to get it done. I plan on switching to a bank with more branches. PNC in Norfolk VA and this app both suck. Anybody looking for a bank in Norfolk, avoid PNC. You can do better and I will too.…show more
Pnc Bank is a joke. Customer service is horrible. I am changing banks and will tell everyone I know not to deal with them. I had a dispute that somehow closed without my consent and they tried to say I closed it. then tried to reopen it and the lady was giving me a hardtime about it.
Hey my names shara lively. I've been banking with PNC for a couple years now, up until now my experience has been good. I was charged an overdraft fee but didn't receive a notification until the next morning at 3am, the same day my paycheck was deposited into my account. I was told by the bank account manager that I would not get a refund for the overdraft fee because it is my responsibility to make sure I don't go into overdraft. Which is right but I didn't receive a notification until it was to late, and I check my account twice that day and my account never went until negative status, so I couldn't correct this issue to not receive the overdraft fee. I am very dissatisfied with the customer service I received as a loyal customer of PNC.…show more
Wish I could give it zero stars. Apparently, whenever you use a new transfer service the first time, they block the transfer. Once when I was in California and in desperate need of money in another bank account, I tried to use their interbank transfer. They just blocked my transaction. I called them 3-4 times to remove the block. They kept telling me that I have to go to a branch to verify myself. I tried hard to drill into those dunderheads that there are no PNC branches on the west coast. I pleaded with them to remove the blockade as I needed money urgently. But, they were totally unsympathetic and rude. This was not the only time I had such an experience. Sometime later, when I wanted to transfer money to my friend using their zelle app, they blocked me again. If you want your money to be available to you based on your needs, and not on their whims, DON'T open an account with them.…show more
I have had pnc bank now for a year and in the beginning they were very friendly and helping. My opinion was drastically changed as I reviewed so We of the worst and smartest mouth customer seri e representative ever. This customer representative refused to help me belittled me and didn’t want to help me at with my checking account. So as of today I opened up a bank account else where I will not return to pnc bank. I used to say nothing but positive thing about pnc bank but after today I don’t feel like a customer I feel like a number and should of been treated more differently.…show more
If I could give PNC 0 stars I would, this is the worst bank I have ever dealt with. Left BOA (no issues) to move to PNC to take advantage of the $200 incentive and the virtual wallet, all the features advertised. I have had this account less than 4 months and I am closing it as soon as my new direct deposit is set with my new credit union. PNC post transactions purposely out of order to maximize overdraft fees. They blame it on the merchant processing time. It doesn't matter when a merchant finalizes a transaction, my register should show my transaction posted the date that I made the purchase, not 4 or 5 days later. I have filed a complaint with the Federal Reserve.…show more
Worst bank EVER!!! Stay away. I was with National City when PNC bought it out (they made me change to PNC) it's has been nothing but trouble ever since. They charge me with overdraft free even tho the money was in there. DONT DO IT THEY WILL STEAL YOU'RE MONEY!!!
PNC is terrible, they overcharge you with fees and it is fraud. They even charge you when there is no reason to , and I have had technical issues with my Account multiple times .. NEVER choose PNC Bank they will rob you
Some banks offer early direct deposits, but not PNC. According to the prepaid card’s funds availability policy, the funds will be made available on the same day the bank receives the deposit from your employer. Please call customer service at 888-762-2265 for more details.