PNC Prepaid Debit Cards

I have the PNC SmartAccess Prepaid Debit Card, and I've had a great experience with PNC Bank. Every time I call PNC SmartAccess customer service I always get greeted with excellent customer service, they are always so helpful, knowledge, and kind. When I did have small issues they was resolved within 24 hours, or even that minute. I can't say anything about there checking accounts, savings, loans, mortgages, etc. However, there prepaid department is phenomenal. I love my account, I love my card, and I am not a fancy person as a young adult. The card works perfectly for me. I receive my direct deposits, I can use it at the gas pump, I can buy all my needs in store, online, and over the phone, so it's a perfect card for simple people. I don't use cash app, Venmo, or any of that mess nor do I use Zelle. I think PNC is a great choice! I love this card because it's given me a second chance at banking, because I am in chexsystems and ews and I am thankful for PNC giving me a card that's from them, a trustable bank with tons of branches. The card is my favorite. I am a credit union member, but I do prefer my prepaid card from PNC because it's everything I need, I can't overdraft which is good, and it's smart and simple with a low $5.00 fee. ? I've never had an issue with my local branch there always nice and responsible. I am a regular PNC customer I can do the same as everyone else. I can deposit and withdrawal at the ATM, inside the branch, and drive-thru. Yes, there's limits with deposits, withdrawals and you can only spend $2,500 a day but I go no where near that and I live paycheck to paycheck so again this is an excellent card, and it's a good choice for people who are simple, in chexsystems or ews, need a reliable card with a great bank, teens, or even people getting there foot in the door for a first time card holder, or having a bank account.

Received prepaid card without asking for it. Called to ask if i have to return if I don't want and won't activate, but waited 20 minutes on hold. Then when it finally rang, it rang and rang and rang. No one answered, Shows what this bank thinks of its customers. Never will be a customer. Still ringing... I never leave opinions/reviews, but this is such bad service. And still ringing......So glad I'm not a customer.

They suck you put money in and can never take it out they had my money for a year but they can take money out anytime they want I will never do business with them anymore

Wanted a bank rather than, NetSpend, etc, though funds are deposited 2 days early, unlike PNC. And, getting credit on disputed charges is impossible! They act as though it's not your own money, that you seek credit on!!!!! I do not recommend PNC.

The lady I spoke with had an attitude, she didn’t care that I was confused. I felt like I was the one in the WRONG simply for asking questions about transactions on my card. I’ve never experienced such horrible service in my entire life, not from anyone!!! I wouldn’t recommended this company to anyone! Or do people with SmartAccess cards get crappy service because it’s a “prepaid” card...

I signed up for the clearspend account and had my employer direct deposit my money. I requested my company to update my deposit amount due to min deposit amount. They didn't and the bank frozen my acct. I can't touch nor have my own money until after they finish the investigation. I don't understand what they need to investigate into. My company paid a bonus once a year. LET ME HAVE MY MONEY THAT I WORKED HARD FOR. Let me pay my bills and don't let anything bounce.

s op fened a Visa Clearspend prepaid card. I got the card and funded it with $25 .A few days later I log into my account and it was closed. No notice and no reason. The customer service is horrible and a bank branch has limited access to accounts and has to call the regular customer service number which is worthless..They send multiple requests into their back office with no results. My funds were sitting there and nothing was being done. After many days and hours on the phone I found posted their internal number they wont give you. (205) 297-3000 its the corporate office in Alabama. I called and they actually released the money to me to pick up at a branch.I don't recommend this card anyone. Its great for the no fees but its impossible to deal with them.Someone could have a direct deposit and if they decide to close your account your stuck . Thankfully I found their back office number.Maybe it will help someone else.

I applied for a prepaid card I received the card with a letter stating I was denied the use of the prepaid card do to my banking history I am so confused why would my banking history matter its a PREPAID card I fund with my own money

The only fee that's a humongous problem for me is the maintenance fee. Why am I paying for this fee when it's impossible to transfer money when they are doing maintenance? This is ironic and very redundant. I understand that security can be an issue; but why charge me when you can't provide these capabilities? For example: I've been trying to put money on this card to provide my kid with some back to school shopping for over 3 days! Then again, I've learned that all the new and popular stuff that corporations and banks do is very unreliable. Nonetheless, I'm happy that my bank can provide this rather than paying more for even more unreliable cards such as GreenDot.