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U.S. Bank Prepaid Debit Cards Reviews
5
17%
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83%
1.6
6 reviews
What's Your Rating?
Cole Cozner @3soccerrocker3
Wish I could give a 0 star review. Called with a question about why my work share debit card was frozen, and was hung up on 4 times by various employees. They were extremely rude, condescending, and either claimed they didn’t know or criticized me before hanging up. All I needed was help, and this is simply outrageous to be hung up on 4 times for no reason.
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Product: U.S. Bank Prepaid Cards
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Magen Sodenkamp @magendawn88
during this crisis it is absolutely ridiculous and it's very obvious to me that usbank is not equipped or capable of handling its customers and or clients if I was the Utah department of workforce services I would pull all accounts from their service I've been on hold for the last few days over six and a half hours I have benefits already deposited to a card I have yet to receive and no customer service available this is absolutely ridiculous. No food and kids wtf.
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Product: U.S. Bank Prepaid Cards
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aliciavantol @aliciavantol
Legit the worst service I've ever had. They didn't release holds totaling over 200 dollars had me on hold for over an hour to say system is down and to call back. Why is getting money you've ripped me off so hard so no I have to call back again even though they could've done that due to their error and the manager I spoke with Steven was a joke I'm some doing business with them.
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Product: U.S. Bank Prepaid Cards
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1
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Suhanthan Vanniyasingam @suhanthan
Charges inactivity fee monthly even before you start using a card. So you will simply lose your money by holding a gift card which is not even opened. This is not how all other prepaid gift cards work
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Product: U.S. Bank Prepaid Cards
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U.S. Bank Prepaid Debit Cards Q&A
Get answers to your questions about U.S. Bank Prepaid Debit Cards below. For more general questions, visit our Answers section.
Of course. If your card is missing, you should contact U.S. Bank Customer Service immediately. They're available 24/7 at 800-285-8585 (credit cards) and 800-872-2657 (check cards).
U.S. Bank will send a replacement card in the mail, with a new expiration date and a new card number. You should receive it within 10 business days of making the request.
