Woodforest National Bank is celebrating 40 years as one of the strongest community banks in the nation, proudly offering outstanding customer service since 1980. They focus on building relationships and discovering opportunities to better serve their communities and understand the financial needs of every customer they serve. Woodforest National Bank is committed to fostering,... show more
Woodforest National Bank Reviews
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28%
4
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6%
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41%
2.8
413 reviews
from WalletHub and across the web
413 reviews from WalletHub and across the web
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Woodforest National Bank
Suzan Shepherd @sznshepherd
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5 Star Rating
I use the Woodforest Bank at Katy Mills. I was there yesterday, and I have to admit, I was very impressed with the assistant branch manager there; her name is Luz Simmons. This woman was very attentive to my needs, offered further assistance, and answered every question I had. I have been banking with Woodforest for at least 20 years, if not longer, and she is the best person I have ever dealt with. I've never had a bad experience with anyone at this bank, regardless of its location.
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Product: Woodforest National Bank Checking
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Woodforest National Bank
ashleycunningham910 @ashleycunningham910
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5 Star Rating
I received excellent support from Jyra in opening my account; her knowledge and kindness were impressive. If you're looking for a great bank, contact her now!
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Woodforest National Bank
Randall payne @rpayne2891
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1 Star Rating
I've been trying to dispute a charge with no success. My money was literally stolen. I provided all the information to the bank, from tracking information to having my package returned to sender. Yet, the bank says they need 90 days to investigate. Investigate what? I've given all the proof that, 2 weeks ago, I was supposed to receive a package. The company had it returned to the sender, who will not respond. The simplest things in the world are very hard for this bank. If it isn't resolved today, I will have to get my lawyer involved. This is 100% unacceptable.
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Product: Woodforest National Bank Business Services
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Woodforest National Bank
Roderick Swain @oldhornet88
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5 Star Rating
The Woodforest Bank in the Walmart at Manassas Mall is definitely the best bank that I have ever dealt with. I live in Herndon, and when they closed the Sterling branch, I was mad at first. But since then, after dealing with Vania and Mohammad, their service is unmatched by any other out there. They always ask about my family. You can't find a better place to bank. Thank you, R. Swain.
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Product: Woodforest National Bank Checking
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Woodforest National Bank
Kayla Queen @kaylaqueen0614
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1 Star Rating
Terrible bank! I went to cash a check there, and they didn't even tell me until I had been sitting there for 20 minutes that I had to open an account to cash the check. Okay, no problem. Then I had a previous account I had to pay an offset amount for, so I paid in cash to offset the account and deposited half of my check into it. The lady who opened my account was so lazy; she didn't report that I paid it. So they came and took 100 dollars out of the money I deposited. It took almost 2 weeks to get my money back. Now, this morning after checking my account balance, I am somehow negative 75 dollars. It doesn't say what it is for or why they took the remaining money I had left. This is the worst bank I have ever dealt with.
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Woodforest National Bank
Elecia Haynes @tenshihemisama
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5 Star Rating
I have been using this bank for over a year now. They have friendly staff who are always willing to help with any problems or questions I may have. Honestly the best banking service I have ever had.
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Product: Woodforest National Bank Checking
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Woodforest National Bank
Theresa Agee @ageet56
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5 Star Rating
My name is Theresa, and I am a loyal customer at Woodforest. I have never been treated unfairly, disrespected, or talked down to by any of the employees. My favorite is Rudy, who is always smiling, friendly, kind, and nice. He welcomes you with true intentions to help and solve any problems that you might have concerning your banking experiences at Woodforest. Rudy had left once and had gone to another branch, but he is back, and I for one am very happy to have him back.
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Product: Woodforest National Bank Checking
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Woodforest National Bank
Michael Herring @michaelneil1968
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1 Star Rating
There are much better options out there. Woodforest loves their service fees... And now they have changed it to a $300 minimum instead of $100 to avoid a fee. That's not the only reason I closed my account with them, but it was the final straw!
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Woodforest National Bank
Dionne Foley @dfoley4968
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1 Star Rating
Horrible! My 27-year-old, 100% disabled son and my 9-year-old daughter receive their dad's death benefit checks from Social Security, and I am their payee. My name is listed on their checks. Now, after being able to mobile deposit them since March, I am no longer allowed to mobile deposit their checks. I need to come in and fill out a consent form. I don't have any transportation due to my truck being stolen, and transportation services are not available where we live. I'm a disabled widow and I receive disabled widow's benefits. My beloved late husband and I were married for 35 years. Woodforest National Bank has placed a tremendous hardship on us.
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Product: Woodforest National Bank Checking
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Woodforest National Bank
Bambi Pinson @bambipinson
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5 Star Rating
Love the bank location in Kemah, Texas. Teri was very efficient, and the Manager of this location is always upbeat and friendly. We love going to see all the tellers there. They are always there to help us!
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Woodforest National Bank
Melissa Stam @FoxyB25
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5 Star Rating
Nicole O'Neal at Woodforest National Bank in Florence, SC, was my angel today. She helped me get an account started and kept my money safe. She talked with me, laughed with me, and we may have almost cried together! She was so professional and courteous. I appreciated her so much! She made me feel very welcome and right at home. I am a proud new customer!
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Woodforest National Bank
Terell Brown @843rell7734
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1 Star Rating
This is the worst bank ever! I swear to God! First of all, I got suckered into opening an account. The lady told me if I opened an account, I wouldn't have to wait in line at the Walmart center. True, you don't have to wait in line, but you have to wait until the next business day, which is cool... but tell me why I deposit my check and they are holding my payroll check for 11 business days. I was told it was because they had never seen that check before... I mean, of course, I just opened the account and it's my check from the Bank of South Carolina... I can't explain how much of a hassle this is... 11 days is almost two weeks... I'll get paid again before my check clears... excuse me, but this is nonsense.
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Product: Woodforest National Bank Checking
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Woodforest National Bank
Michael Hernandez @lawmike2302
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1 Star Rating
This bank has terrible support for its customers who have experienced fraud. I tried on Sunday, July 20, 2025, to pay my water bill through my city's website. Unbeknownst to me, it had been hacked, conveying a message that my address didn't match the card's address. I checked my account information on the Woodforest National Bank website, and my information was correct. I submitted the payment for a third time, and again it was declined. Upon careful inspection of my account, I discovered two fraudulent charges of $392 and $395 had been withdrawn from my account. The individuals committing the fraud had also attempted to take another $409, which triggered Woodforest National Bank to send me an email inquiring if I was making this charge. I clicked no, and the card was canceled. I tried calling the Woodforest customer service line, but they do not offer 24/7 banking assistance or a live person to talk with. I went online and had been sending them messages, to which I finally received a response this afternoon giving me only an 800 number. Meanwhile, I had already been to the bank that morning on Monday, July 21, 2025, where I received a new card and alerted the manager, who was very helpful and courteous. The manager attempted to call the fraud line, but the person on the other end was impolite. He was certainly embarrassed. I have been told it will take 10 days to reimburse the funds to my account. However, my bills will remain unpaid, and checks will be returned due to insufficient funds. I called the customer service number twice and was informed it could take between 10 and 90 days. I was speaking with representatives from the Philippines, not Americans. This bank is not worth banking with. Had this been my Chase account, my funds would have been returned while I was still on the phone. This is completely unacceptable.
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Product: Woodforest National Bank Checking
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Woodforest National Bank
Lynn Conley @dianna145
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1 Star Rating
Woodforest National Bank Dispute Department Corporate Office. They are very unprofessional, don't communicate, and close your debit card due to filing a dispute!
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Product: Woodforest National Bank Checking
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diannalansaw @diannalansaw
Amen to that my debit card has been taken after I disputed withdrawals I DID NOT DO. OVER $2000.00 AND I GOT NO MONEY BACK THEY SAID I SPENT THE MONEY. WHICH I DID NOT.. AND FOR THE REWARD OF IT ALL THEY CANCELED MY DEBIT CARD. WHAT OR HOW AM I TO PAY BILLS. NO ONE TAKES A CHECK ANYMORE AND ON LINE THEY WANT A DEBIT CARD NOT A CHECKING ACCT NUMBER.
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Woodforest National Bank
eyecorn @eyecorn
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1 Star Rating
Horrible experience, my debit card is flagged as fraudulent on every single transaction. I've had my business checking account for four years. My debit card worked for the first two years, but then it seems they added new security technology. For the last two years, my card gets declined for every transaction, whether it's $5 at Walmart or $200 for a vendor critical for my business operations. They tell me I should receive a security text to approve the transaction, but those texts never arrive. Even if you set it up as a recurring charge for a monthly payment, it works for one month and gets declined the next. I've called many times and written emails to no avail. Who would tolerate this? I recommend considering alternative banks unless you want to experience the embarrassment of your card being declined while standing in a grocery line or trying to fill your car with gas.
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Review Woodforest National Bank
WalletHub Awards
Woodforest National Bank has won the following WalletHub Awards:
Get answers to your questions about Woodforest National Bank below. Editorial and user-generated content is not provided, reviewed or endorsed by any company. Please keep in mind that it is not a financial institution’s responsibility to ensure all posts and questions are answered.
Woodforest National Bank does not have a set overdraft limit. They reserve the right to honor or decline overdrafts at their discretion. This means that there's no guarantee that your transactions will be covered if your account balance is insufficient.
If Woodforest does honor an overdraft, they will charge a fee of $32 for each item that overdraws your account, up to a maximum of 3 fees per day.
It's important to note that overdraft fees can add up quickly, so it's best to avoid overdrawing your account. Consider setting up overdraft protection or using a budgeting tool to help you manage your finances.
No, Woodforest National Bank does not currently integrate with Zelle. This means you cannot directly send or receive money through Zelle using your Woodforest National Bank account. However, they offer a Person-to-Person Mobile Pay service that allows you to send money quickly to anyone, regardless of their bank.
You can overdraft your Woodforest National Bank account as soon as you have opted into their overdraft services.
However, Woodforest National Bank has sole discretion when paying overdrafts, meaning they don't guarantee approval for every transaction. Keep in mind they charge a fee of $32, up to three (3) overdraft charges per day.
It's important to review your account agreement or contact Woodforest National Bank directly for the most accurate and up-to-date information on their...
Keep in mind that these requirements may change without prior notice. For the most up-to-date information, please refer to the Woodforest National Bank website.
Woodforest National Bank's policy states that funds from a deposited check are typically available on the same business day if the deposit is made on a business day. However, there may be some delays for new accounts or accounts less than 180 days old, in which case the funds will be available on the next business day.
Keep in mind that there may be other delays depending on the amount of the deposit and the type...
To find your account number online, log in to your Woodforest National Bank online account. Your account number should be visible on the main dashboard or under the account details section. If you're not enrolled in online banking yet, you can sign up on their website.
To get the most accurate and up-to-date information about deposit limits for your specific Woodforest checking account, it's best to contact the bank directly. You can call their customer service number at (877) 968-7962, or visit your local branch.
The closing times for Woodforest National Bank branches located inside Walmart stores can vary by location. Generally, the branches are open Monday to Saturday, from 9:00 am to 6:00 pm, and closed on Sundays.
To find the exact closing time for the Woodforest National Bank branch in your local Walmart, it's best to visit the Woodforest National Bank website and use their branch locator or contact the bank directly for the most accurate information.
To get the most accurate and up-to-date information about deposit limits for your specific Woodforest checking account, it's best to contact the bank directly. You can call their customer service number at (877) 968-7962, or visit your local branch.
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