1st Bank

One of the worst banks ever

My whole experience with them was a nightmare. They would say one thing and do another.
Very difficult to deal with and total scammers.

I just got off the phone with Debra, Customer Service actual person at 9pm, Saturday. We had a pleasant conversation where an exchange of good will happened and mission accomplished. I noted this is an unique moment in my banking telephone life, and felt a higher platform of ethical practice: we don't have to sacrifice our humanity for efficiency. I love their Bloom account because they are doing my saving for me, and somebody had to do it.

This bank is a joke. After being pre-approved, and weeks of sending sensitive info & documents they denied the loan because we are entrepreneurs making enough income but with 1099s and not W-2. They prefer people with low income working on MacDonalds. Anyone can get fired even these loan officers. What matters is your income and good credit line and we did have enough to prove it. Hope they won't sell or use unlawfully our personal info. Little banks like this one can be hacked easily. Go some place else. Don't waste your time and energy with this joke bank.

Visited the location in Castle rock to cash a check that a customer of mine paid me with. Teller asked me for $10 to cash it and 2 forms of ID which was fine. He came back again and said that I need to provide my SSN and occupation both of which I felt was invasive and and an overreach. I'm not a youngster and have worked in and with the banking industry for a long time and I am surprised and angry that this bank is requiring these things.

What it does not say is there is an inactivity fee of $10/month. That would be $120/year for free checking! This seems to be a new fee as I have had accounts at 1stBank for over 20 years and suddenly balances on 2 accounts are reduced by fees. Moving to another bank! https://www.efirstbank.com/firstbank/fees-personal.htm

I have never in my life have had so many problems with a bank! At the branch the employees are very uneducated and they don't want to help you. Your bank is suppose to be on your side. Firstbank is not your friend. Even in your contract it states that they can and will close your account for any reason at anytime. This is not the bank for anyone. Think about it long and hard before letting this bank handle your money.

This is truly free at its finest. When they say free checking they mean just that- FREE CHECKING!! This was the reason I looked into this handy little bank,and let me tell you, I am glad I did. In addition to the free checking the online banking interaction is well organized. The most that I expected was a run of the mill bank... but the customer service that I encountered form da one, told me that was a carig place that goes beyond the ordinary. I love this pace and recommend it kindheartedly.

1st BANK is locally owned and operated with NO shareholders to make happy; plenty of Front Range locations and is one of the last banks to still offer a traditional overdraft line of credit. They also have the best customer service I have ever encountered at a bank or credit union. They also have very sneaky fees: for instance...free checking; however, after the first year, the Visa Debit card has a $10 annual fee....Chase, Wells Fargo and US Bank may not have "free: checking; however, with direct deposit, their fees are waived. Also, as they are a Front Range area bank, if you happen to need cash whilst visiting say, LA or Miami etc you will get hit with a foreign ATM fee...I know other banks do this but if you have Chase, BofA etc etc you have a very good chance at finding one of their ATM's free of charge in most states. Another con is their antiquated online account management. It gets the job done but it seems very old.

Overall, I love 1st BANK because it has been in our family for years and I like the traditional feel that they have; however, with Chase, Wells Fargo and US Bank in our own backyard with fewer fees, it is increasingly hard to recommend 1ST BANK.

First Bank has great low-risk savings accounts. After getting a bunch of money from inheritance, I needed somewhere safe to store it, and I trust First Bank to keep it secure as they have a great reputation. My account was set up within minutes, and I had access to my account the same day I inquired. Go to First Bank for your first savings account, start saving for your future!

This service is great! Every time i come everything is quick and easy. Not to mention this is my first bank and i have kept it ever since. Each time i go here there is no hassle in getting personal loans or just simply banking. Customer service is very nice and respectful. On the phone custom support is quick and easy , there is never a long line for support. Seems like each time you have a problem over anything such as loans, home equity, savings , etc the problem is always fixable. If you ever loose your debit/credit card it doesn't take a long time to receive it in the mail unlike most companies. I recommend this bank , thanks for all your support 1st source.