At Azura, their goal is to enhance the lives of their members and their community. They strive to deliver the best service and products to their members, but also make a difference. Azura Credit Union offers a variety of products and services including checking and savings accounts, IRAs, business services, credit cards, mortgages, home... show more
Eligibility
Find out if you are eligible to join Azura Credit Union.
Azura Credit Union Reviews
5
18%
4
32%
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5%
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9%
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36%
2.9
22 reviews
22 reviews
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Azura Credit Union
Steve Brown @3998647SPB
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2 Star Rating
I've had an auto loan with Azura for three years with no issues until a recent problem. A single late payment was reported that was not a true missed payment but a small carryover after trying to set up bi-weekly payments. All other payments have been on time.
When my spouse called to clarify, the Loan Manager hung up on her. Emails were ignored after we asked for documentation, and when we escalated to the CEO and Board, the only reply was a standard denial that repeated policy without addressing our specific situation.
Azura promotes values like integrity and accountability, but our experience did not reflect those values. Instead of fairness and communication, we were met with dismissive treatment.
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Product: Azura Credit Union Car Loans
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Azura Credit Union
cindyj9201975 @cindyj9201975
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1 Star Rating
This bank USED TO BE great, not anymore. They do not interact with the public, only through a video screen. They USED TO protect my money with ease and no trouble and have it back by the end of the day. Now it takes four months or more, all the while charging insufficient fund fees. I just saw where they've decided to help themselves to $325 more than, and on top of, my current car loan payment. This place is now substandard and not to be trusted with your money.
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Product: Azura Credit Union Business Services
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Azura Credit Union
jtknox05 @jtknox05
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1 Star Rating
I would give 0 stars if I could. My wife obtained a car loan through this bank. Unfortunately, the car was totaled due to a falling tree during a storm over six months ago. The insurance paid off the majority of the loan, and we had to wait for the gap coverage. When we inquired with Azura about what steps to take, they assured us they would handle it and that we did not need to make any payments, although we were fully capable of paying. Throughout the entire process, my wife's credit score dropped 60 points because Azura reported it as delinquent, while simultaneously advising us we didn't need to do anything. Now, even though the loan has been completely paid off for over a month, they are still reporting it as delinquent. Please consider this experience before doing business with this bank; it is very poorly run with little to no communication.
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Product: Azura Credit Union Car Loans
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Azura Credit Union
adam sherrill @sherrill66070
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1 Star Rating
I've been a member of a credit union for over 5 years, and I have to tell you, in terms of going out of their way to help a customer with an immaculate history with them, I would not recommend them. They seem to be more interested in procedure than actually helping the customer.
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Product: Azura Credit Union Checking
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Azura Credit Union
brandy schmidt @bns89
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1 Star Rating
I have had nothing but problems with this credit union since financing with them in 2021. They demand communication from you, up until it's time to reciprocate the same. Professionalism is not a skill that is required upon employment with this company. I was laughed at by a customer service representative and told that I would not be transferred to the appropriate department. I will never do business with Azura again, and I will make sure that no one I know does either.
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Product: Azura Credit Union Car Loans
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Azura Credit Union
Shelisa Simmonds @simmonds_shelisa
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2 Star Rating
Worst place ever to deal with. They stole my savings account and transferred all the money out without my authorization. The people who work there are truly unhelpful and very difficult. I will likely be retaining a lawyer.
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Product: Azura Credit Union Personal Loans
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Azura Credit Union
huan @hchenkc21
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1 Star Rating
Worst banking experience I have ever encountered in my entire life. All of my money got stolen and my entire financial life ruined after I banked there. And the teller always had this evil smirk everytime I went to the drive thru. Horrible place. Don't bank there. It's like a Mafia over there. They just make up stuff and steal your life and try to enslave you into Kansas for life. Stay away from these people.
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Product: Azura Credit Union Checking
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Azura Credit Union
Gage @gage_b_kramer
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4 Star Rating
Verified Customer
Their app and mobile site is junk. But customer service is great. They’re always on the ball about getting my payment processed. Honestly the biggest complaint is their ear piercing hold music
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Product: Azura Credit Union Car Loans
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Azura Credit Union
Ginni @rockerchicjenkins
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4 Star Rating
Verified Customer
I have just started my loan payments but have to call for help to get set up online and they walked me through it and was helpful!
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Product: Azura Credit Union Car Loans
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Azura Credit Union
Dwight @dwights4
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5 Star Rating
Verified Customer
Azura has proven to be a great asset to me and to our community at large ! I have found Azura to be more customer oriented than another bank I have dealt with for the past 40 years .
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Product: Azura Credit Union Credit Cards
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Azura Credit Union
jessica_quinn_reedy @jessica_quinn_reedy
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1 Star Rating
If I was writing this review prior to 2016, it would be 5 stars. In 2016 service declined significantly, you had to call into a call center where they are not knowledgeable. They make it impossible to opt out of the overdraft protection by giving you wrong information. They used to be amazing, I've had an account with them for over 20 years but now they are exactly what the big banks used to be 20 years ago.
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Product: Azura Credit Union Checking
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Azura Credit Union
Sharon Phelps @sharonphelps83
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4 Star Rating
I've had my savings account here for 4 years and at the start of this year I received a letter saying that unless a minimum amount was kept in the account, they would start charging a fee. I guess it encouraged me to put more money in it, which is generating little bit of interest. But at first I seriously thought about switching banks. However, other than this they have been a wonderful credit union to work with for what I need.
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Product: Azura Credit Union Savings & CDs
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Azura Credit Union
Jason Noble @mynoblecause
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5 Star Rating
I went to Educational Credit Union when I was a teacher in Kansas. This credit union has it all, including online banking so I can pay my bills online and do just about everything from there. The employees are very knowledgeable and always friendly. I chose to go here because I was teaching in the area but also because they had excellent checking and savings account rates. At the time I was even considering getting a mortgage through here. The mortgage rates are also pretty good especially for a smaller credit union. This credit union had clear disclosures and a very simple application process. I would absolutely bank with this financial institution again.
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Product: Azura Credit Union Checking
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Review Azura Credit Union
Azura Credit Union Offers
Business Services
Car Loans
Checking
Credit Cards
Home Equity
Investments
Mortgages
Personal Loans
Savings
CDs
Azura Credit Union Q&A(5 questions)
Get answers to your questions about Azura Credit Union below. Editorial and user-generated content is not provided, reviewed or endorsed by any company. Please keep in mind that it is not a financial institution’s responsibility to ensure all posts and questions are answered.
Yes, an Azura Credit Union account is NCUA-insured up to $250,000 per customer, per account ownership category. This means that even if Azura Credit Union fails, you will eventually be able to recover an individual account's balance up to $250,000.
If you have a joint account, each co-owner of the account is considered a separately insured customer. As a result, you can collectively recover the account's balance up to $500,000 in the event of a bank failure, assuming you have no other shared accounts.
Azura Credit Union Products Covered by NCUA Insurance
To open a checking account you will need a minimum balance of $25. A $5 minimum balance is needed to open a savings account.
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