Arrowhead Credit Union

Good to have on hand in case of emergencies or holiday shopping. Easy to apply for, easy to qualify and easy to access at many Credit Union ATMS

I could have bought this car outright but decided to request this auto loan to help bring up my credit score since I only have credit cards.

I've been with arrowhead CU since 2018 and to be honest they've been great to me! I walked in to their branch in SB and hoping and praying that they would be able to help with a bank account, considering no one else would because of my background and the risk factors I had. I was young, dumb , and definitely not aware of our actions having a consequences. Well they were able to help me and I've been with them since then. If I have any questions I can easily call them or walk into one of their banks. I'm hoping that eventually I will be able to refinance my car with them.

I was out of state when there was unauthorized use & the bank closed the account until I could go to the bank to get a new card. I was gone 3 months. Definitely not happy.

it was simple an easy loved it took all of ten minutes to complete the application got approved was able to go get the car right away with no problem

I had 19.5 k deposited into my account and these id10ts sent it back and held me up a week on opening my business, they are incompetent

I have banked with arrowhead for over a year and have had no issues up until today. I walked into my local branch to withdraw $8,000 out of my $12,000 Available balance. I had recently had a few deposits from my business websites payment process resulting in 10k. I have been running my business for over a year and make deposits all of the time to my arrowhead account. Suddenly the teller is giving me a hard time and keeps asking to see proof of my transfers from my website to my payment processor to my bank account, I felt violated and immediately figured that they’re assuming I’m trying to scam. Figured as a young black woman, you just can’t have too much money these days. I’m standing at the teller window for over an hour and her and her manager E. REYES keep going back and forth and asking me my business name and the nature of my business. Lol completely ridiculous. Finally they come back and tell me that I need to bring proof of my business a FBN or DBA document. I stated I had my FBN AND EIN documents at home and the manager asked why I don’t have them on me... who Carries those documents around? So I go to ask him what the issue is and he said they’re freezing my account until I can bring in proof of my business because of a loan I received (NOT THROUGH ARROWHEAD) two months ago, what does my loan have to do with me wanting to withdraw money from my account!? I went home and called in to the call center and submitted the docs via email. However my account is completely frozen for 48 hours, they logged me out of my online banking and i am without any of my money all because of DISCRIMINATION. I have been completely violated and I will be doing everything in my power to make sure someone is reprimanded because of this.

Excellent customer relations experience. At first I had trouble getting my deferment due to job loss but they contacted me to work it out.

I closed this account when I opened my new unsecured card with a lower interest rate but Transunion fails to show any information on my new card even though it has been in good standing since Oct 2017 ! I would recommend Arrowhead CU for your credit needs.