CarShield Review
CarShield is a below-average extended warranty company, considering that the Better Business Bureau issued a consumer warning about the company due to a pattern of customer complaints. We believe that such a warning disqualifies a company from being considered average or better. CarShield also has a D rating from the BBB.
Nevertheless, users on WalletHub, Trustpilot, and Consumer Affairs have good things to say about CarShield overall and have rated CarShield highly. So, it’s worth at least exploring CarShield’s options if you’re in the market for a warranty.
CarShield offers vehicle service contracts, also known as extended warranties. These plans are meant to cover expensive car repairs arising from mechanical problems. CarShield plans start at $99 per month.
CarShield Reviews & Ratings
- Reviews on WalletHub: 4.2 out of 5 (15,783 reviews)
- BBB Rating: D
- BBB Customer Score: 1.33/5 (2,173 reviews)
- Trustpilot Rating: 4 out of 5 (36,650 ratings)
CarShield Plans
CarShield offers six plans, with various coverage levels and eligibility requirements. The company’s most affordable plan is called the Silver plan. This plan offers about the same coverage as the average competitor’s basic plan, since it covers the engine, transmission, and drive axle.
Plan | Coverage |
Aluminum | AC, fuel delivery, steering, suspension, brakes, electrical, wiring harness, instrument cluster, GPS/Navi, factory audio, starter, alternator, power windows, water pump, and radiator |
Silver | Engine, transmission, drive axle, transfer case, and water pump |
Gold | Engine, transmission, drive axle, transfer case, AC, fuel delivery, fuel injector, fuel pump, starter, alternator, power windows, radiator, and water pump |
Platinum | Engine, transmission, drive axle, transfer case, AC, fuel delivery, fuel injector, fuel pump, steering, suspension, brakes, electrical, instrument cluster, GPS/Navi, factory audio, starter, alternator, power windows, radiator, and water pump |
Diamond | Engine, transmission, drive axle, transfer case, AC, fuel delivery, fuel injector, fuel pump, steering, suspension, brakes, electrical, wiring harness, instrument cluster, GPS/Navi, factory audio, starter, alternator, power windows, radiator, and water pump |
Motorcycle & ATV | Engine, transmission, drive axle, fuel injector, fuel pump, steering, suspension, brakes, electrical, factory audio, starter, alternator, water pump, and radiator |
Keep in mind that individual plans may vary depending on the vehicle and state. Additionally, CarShield does not disclose exact eligibility requirements, since eligibility is vehicle-dependent. Potential customers can get a quote by filling out an online quote form or calling 1-800-947-7720.
Bottom Line: Is CarShield a Good Company?
CarShield is a below-average company given its history of customer dissatisfaction, and the Better Business Bureau advises caution when doing business with CarShield.
The company offers six plans overall, with prices starting at $99 per month. However, it’s worth noting that vehicle service plans often cost more in the long run than they cover in repairs.
If you are concerned about your vehicle’s reliability and want the additional peace of mind, the expense of a vehicle service contract from CarShield could be worth it, but it depends on your individual circumstances. One alternative to purchasing a vehicle service contract is buying mechanical breakdown insurance from a car insurance company.
To learn more, check out WalletHub’s complete CarShield Review. You can also read some of the reviews from fellow consumers below.