Community Bank, N.A.

I was foreced to have an account here when my local BOA branch closed. I've had an account for over 9 years and customer service has always been pretty terrible. I need to close this account.

The only reason I gave this rating is because I could not give a zero. Opened a "free " checking account which I did not use for over a year. Then 15 dollar service charges kicked in and wiped out the account over 4 months with no notifications given. Was told that I was given notifications but I am still waiting for the first statement or letter from this low rate bank.

Terrible experience in opening a new checking account. I gave all accurate information which was entered into their system by one of their reps incorrectly on multiple occasions! Then was told "oh well, deal with it." Absolutely the worst banking experience.

Recently received an auto loan through Community. It is a monthly struggle to pay it. Their app does not work, their online banking platform does not work, the pay-over-the-phone option does not work. I need to call the general customer service line and sit on hold to pay it every month. Pretty frustrating.

Community Bank is a great bank to deal with however; my three year old Auto Loan Interest Rate is quite a bit higher than competitive loans in my area. A consolidation loan is in my future.

This is a great bank I started like 4 yrs ago
They have been great to me i have 4 accts there.I enjoy the debit card
The best customer service

I financed my Corvette with Community Bank and received a great interest rate with a fast approval and excellent service during the loan period.

Do transactions from days before they make it hard to key track of how much I have. My experience with this bank is awful. I would not refer anyone to this bank