The WalletHub rating is comprised of reviews from both WalletHub users and ratings on other reputable websites. The rating was last updated on 01/08/2026.
4.8
468 reviews
from WalletHub and across the web
468 reviews from WalletHub and across the web
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EagleBank
geekturnedvamp @geekturnedvamp
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1 Star Rating
Customer service is nonexistent! I have two CDs with this bank and needed access to my online account, and after trying every way to verify my identity so I could log in to see my financial information (in both the app and online), and answering all the questions and entering the codes sent to my phone and email correctly, I keep getting told my identity can't be verified and that I need to contact customer service.
However, it is impossible to get anyone on the phone--I tried both customer service numbers, and when I called, it let me wait for a few minutes on hold and then the bot said it would call me back even though I did NOT ask for or agree to or want a call back, I wanted to wait and speak to a live person! It's now been almost an hour with no call back, and I've emailed to find out what next steps are for closing these CDs and getting my money out despite any early withdrawal penalties because not being able to gain access to my money or information about my finances when I need it is completely unacceptable. I will never use this bank again and you shouldn't either.
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Product: EagleBank CDs
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EagleBank @EagleBankCorp
We appreciate your feedback regarding your customer experience and would like to review your concerns. Please directly contact Jimmy, Customer Care Team Leader at [email protected] and provide your contact information and he will be able to assist you. He is expecting your email. Thank you.
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EagleBank
amart100 @amart100
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1 Star Rating
EagleBank denied my application because I froze my credit files after the NPD breach. I was told that even if I unfroze my credit reports, they could not reprocess the application. I wasted a week going back and forth. I asked to speak to a supervisor or executive; I'm still waiting after several days. This bank is a joke and really does not know what it is doing. They lost $150k to $200k in deposits, and by the number of other comments, probably a lot more.
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Product: EagleBank CDs
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EagleBank
Ralph Smith @Jpeoples2010
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1 Star Rating
An utter joke. Two-day wait for approval on a CD. Then, I received a voicemail that the application was denied due to credit being frozen. Meanwhile, I was approved and opened several at other financial institutions. No freeze in effect! I contacted TransUnion and Equifax; there was no freeze in effect.
Eagle Bank says it could just be their system.
My credit score is literally 833. A joke of a response. A total waste of my time.
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Product: EagleBank CDs
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EagleBank
Mick Sa @ms_colorado
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1 Star Rating
My CD at another bank just matured and they offered a renewal at a new, reduced rate. I found Eagle Bank with a 1-year CD at 5.22% APY and applied for it. They reviewed my application and rejected it without further explanation. My credit rating score is 838.
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Product: EagleBank CDs
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EagleBank
Bill Sloss @mtsloss_wm57
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4 Star Rating
Highest rate April 2024 promo CD offer for six months, compounded daily. I've been on the hunt for another promo CD since the FOMC, headed up by Mr. Jerome Powell, has been doing us the favor of providing interest on our savings. Highest rates since the 1980s for time deposits. Interest rates on savings are trending downward everywhere, with an eye toward a Federal Reserve pivot.
Eagle Bank leads the pack with high interest rates and an easy-to-navigate, easy-to-fund link to your external account. I tried a couple of other bank CDs, but their applications stopped midway and did not complete the transaction. Things go smoothly with Eagle Bank!
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Product: EagleBank CDs
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Calleigh Pressman @calleigh016
Hey, I just opened mine. How often is the interest payout? I don’t see it yet considering it’s been over a month. Still worried about the safety and security of my money with this bank.
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EagleBank
rich_473 @rich_473
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1 Star Rating
Reapply every month for a year then keep re applying. Every month they told me I have to re submit taxes, bank statements etc. then they drag their feet and do it all over next month. Stay away from them
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Product: EagleBank Mortgages
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+ 5 WalletHub users submitted a rating without writing a full review + 457 ratings from across the web
Get answers to your questions about EagleBank below. Editorial and user-generated content is not provided, reviewed or endorsed by any company. Please keep in mind that it is not a financial institution’s responsibility to ensure all posts and questions are answered.
The EagleBank High Yield Savings Account has no withdrawal or monthly maintenance fee. However, EagleBank states that some transactional fees may apply for specific services, although it does not disclose what those fees are.
For the most up-to-date information, please refer to EagleBank's website or contact their customer service at (301) 986-1800.
You can check the best savings accounts available to ensure that whatever decision you make really fits your goals.
To cash out your EagleBank CD, check the maturity date of your CD, as EagleBank typically offers a grace period after the maturity date during which you can withdraw funds without penalty. If you cash out before the maturity date, EagleBank imposes an early withdrawal penalty.
For the most up-to-date information, visit EagleBank's website or contact customer service by phone at (800) 364-8313.
You can check the best CD rates available to ensure that whatever decision you...
Provide Personal Information: Furnish personal details including your name, address, date of birth, Social Security number, valid ID, email address, and phone number.
Review and Agree to Terms and Conditions: Carefully review and agree to the terms and conditions associated with the chosen account.
Yes, the EagleBank CDs are FDIC-insured up to $250,000 per depositor. This ensures that your funds are safeguarded in the event of the bank holding your CD fails.
Keep in mind that the Federal Deposit Insurance Corporation only insures deposit accounts. You can check the best CD rates available to ensure that whatever decision you make fits your financial goals and needs.
EagleBank has several locations across Maryland, Virginia, and the District of Columbia, serving the cities of Bethesda, Potomac, Rockville, Silver Spring, Arlington, Fairfax, and Washington.
To find the specific locations and working hours you can go to EagleBank's website, or contact its customer service at (301) 986-1800.
You can check the best checking accounts available for you to make sure that whatever decision you go for really fits your goals.
To open a 6-Month EagleBank CD, you can apply online or in person at a branch.
Once you decide on a method, follow these steps:
Provide Personal Information: Furnish personal details including your name, address, date of birth, Social Security number, valid ID, email address, and phone number.
Review and Agree to Terms and Conditions: Carefully review and agree to the terms and conditions associated with the chosen account.
Currently, EagleBank does not have any branches in Houston. It primarily operates branches in Maryland, Virginia, and D.C.
However, you can open an account with EagleBank online. For the most up-to-date information please contact its customer service by phone at (800) 364-8313.
You can check the best checking accounts available to ensure that whatever decision you make really fits your goals.
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