Fidelity National Title Insurance Company

The buyers agent had not checked the box for the seller to give 3% contribution so it wasn't an issue and brought to the sellers attention until 3 hours before closing that the buyer wanted the 3%. The Fidelity agent included the 3% contribution in the sale master statement. WITHOUT consulting the sellers agent, only the buyers agent. It appeared as though the Fidelity agent was complicit with buyers agents intent and didn't inform the other party.

This title company insured a fraudulent deed for a commercial property 13644 SH 249 in Houston TX, but even after the seller was convicted for fraud charges on this property plus 5 others & is sitting down in prison at Huntsville, they’re still fighting for the convict & fraudulent deed with cape & sword against the legitimate owner. Fidelity have no integrity neither dignity in business.

They totally missed the easement registered on my property. It was not mentioned in the title report and really affected our plans of developing the property land. In addition, the easement by the neighbors had large ficus trees planted which would be destructive to my property, utilities and building. I come to find out about the easement when my neighbor told me about it while we were planning to put a fence and gate. How pathetic was that?. Took the joy out of us having to save all the money to buy this piece of property and come to bear the bad news.
When I asked about this easement, they admitted that they have missed the easement on the report and they offered a small insulting fraction of the money which was less than I paid for the title insurance all together.
This is the beauty of large corporations like them. Either way they win offering a small amount to settle the claims. Its like returning your any product in a retail store. They just give you less or about the same of what you have already paid while purchasing the home. The loss is always faced by home buyer. I lost my money and part of my property as easement. For them, it is just a plain land however, for us it was totally restricting our future plans.

I called the Naperville, IL location to ask a simple question about how long it typically took their office to process/schedule a closing once the lender has the "clear-to-close." The woman answering the phone was quite rude and combative from the beginning, as if she didn't have time to speak with. me. After five minutes of saying "that part isn't my job" and "I don't know" - which seemed odd for a business that ostensibly handles closings routinely - she was finally able to provide a directional estimate. Of course I understand there are several factors at play that could delay any closing, but getting a sense of the title company's backlog, and if they are adequately staffed to handle their incoming volume of closings, was critical to helping me decide the best partner for my transaction. In the end, the decision was easy. I learned that this woman is apparently the one who schedules all closings for the office. I didn't see the value in working with her, so I found an alternative title company. If you expect friendly, helpful service in exchange for your money, I suggest you avoid Fidelity National Title.

Stay Away !! They don't know what they are doing. So many BIG issues with my transaction. I wish BBB has 0 star so I can give that.

I used this company for my commercial real estate need and here are list of issues.
1. I am in OH(Escrow state) and they gave my title settlement to IL(Attorney State) lawyer and on very last day, IL lawyer told us that he cannot prorate because he is in attorney state and OH is escrow state. Here is answer from their agent: “I do not represent buyer or seller. IL is an attorney state and because of this I cannot do calculations for prorations since this is something an attorney would typically do. Someone needs to provide me with the amounts for each credit/proration going on the settlement statement.”

2. City where my property reside need Point of Sale which is requirement for title transfer and Fidelity National Financial(FNF) did title transfer without POS. Now City gave me violation notice and FNF is not answering me.

3. Lander ask FNF to provide mortgage location survey and FNF never informed me. When we were ready for closing, Lander asks for the survey and FNF response was: This is buyer’s responsibility and even though FNF didn’t communicated this requirement to buyer.

4. After we came to know that we cannot close on plan date because of mortgage location survey, we found a survey company who was ready to fulfill lender’s requirement BUT FNF wanted higher level report which was 4.67 times higher in cost. So requirement was from lender, lender was ok with the report but FNF was not ok.

5. After they filled title with county, FNF send me someone else’s documents they submitted at county recorder’s office including their mortgage and security statement.

I still have many issues to list for this company but my advice PLEASE Stay away from this company.

They are awful. Took them three months to do a title search. When you would call and ask about what was happening you get lied to. Never in my life have i heard of a sale taking so long. I would not recommend.

I've had a really good experience with United so far. The application process was a bit long and complicated, but maybe that's normal -- this is my first time owning a home. The customer service has been excellent all through the process, though, and my favorite aspect by far is their willingness to explain policy details and help me make decisions on coverage. This has already saved me a lot of money! I like working with a company where everything is clear and above board, and United is definitely my kind of company!

I would definitely recommend United Capital Title Insurance. We've been with them for the past few years using their auto insurance plan and have found them to be very accommodating. Setting up our policy was quick and easy. We did it over the phone and quickly finished with a visit to the insurance office. They were really fast to answer all of our questions and everything was given at face value. There have not been any strange fees or charges at all for us. Dealing with them, they have been very professional and friendly. I highly recommend them to anyone looking for car insurance that wants a fast, easy, and stress-free experience!