FreeStar Financial Credit Union

Yes, St. Clair Shores, David was wonderful and helpful in assisting with my account. He was patient, caring, and very humble. I will continue my business there because of him. Thank you for your amazing customer service.

Freestar Financial has to be the best credit union I've been to in michigan...Adele with all the financial and credit advice I love it!!!The ladies There Michelle and Laurie are freaking Awesome!!!

The 21 mile & Sugarbush location continues to have one of the worst tellers that I've ever been to. I have been a member for a number of years and she is a nightmare. No one answers the phone there either.

I PHILLIP MILLER AM A LONG TIME MEMBER OF FREESTAR FINANCIAL AND JUST WANT TO SAY THAT ASHLEE FROM THE MT CLEMONS LOCATION HAS THE BEST WAY OF HELPING MY NEEDS EACH TIME I ENTER THE LOCATION SHE'S VERY INSPIRATIONAL AND VERY POLITE HER GREETINGS ARE AMAZING. SHE ONE THE MAIN REASON I CONTINUE TO COME TO THIS LOCATION..ASHLEE YOU ARE THE BEST

8/07/2019
Wow, when I thought things couldn't get any worse.  I was contacted by the AVP of Real Estate Lending Kelly Murakami who I subsequently called back on 08/06/2019 at her request.  I thought Ms. Murakami may attempt to correct the poor judgement and discriminatory behavior FreeStar Financial Credit Union (FFCU) visited upon me, I was wrong.  I guess poor business practices are standard operating procedure at FFCU.  On a positive note: My conversation with Ms. Murakami only strengthened my resolve to ensure no other customer suffers the same indignity which has now been repeatedly visited upon me by FFCU.  Anyone who is looking for an honest credit union, I implore you to not consider FFCU.

7/16/2019  Previous review
In dealing with the mortgage department representative at the Sterling Heights Branch, incompetence does not begin to describe how my experience was processed.  The short version is:  I was pre-approved for a mortgage by Joshua Puranen of Freestar Financial Credit Union (FFCU).  Upon spending many hours searching for a home, finding the perfect home to purchase and spending an excessive amount of money, FFCU would not process my mortgage for a reason not listed on the pre-approval.  I believe I was discriminated against, however that remains to be seen.  I was definitely cheated by FFCU.  I am speaking as a member of FFCU long before it was FFCU.  I have been a member since it was called Central Macomb Community Credit Union (CMCCU).  Finally, FFCU could have easily financed my purchase to make-up for their error and; it is for this reason I feel they discriminated against me as they possess detailed information about me as I have been a member for many years.  If you are looking for a mortgage make FFCU your very last option.  I will be looking for another financial institution to transfer to for my banking needs

Macomb Credit Union has provided great banking experiences for me since 2000, when I first opened an account. There APR rates for both savings accounts and credit cards are leaps and bounds over any other bank I have done business with. On more than one occasion I have been charged fees to my checking account whether it be for a returned check or overdraft. Every time I have called in to the customer service center I have been answered promptly and they have removed any incurred fees. I feel like this bank really cares for its members, and I'm always treated as such!