LPL was founded with a pioneering vision: to help entrepreneurial financial advisors establish successful businesses through which they could offer truly independent financial guidance and advice. Today we provide an integrated platform of proprietary technology, brokerage, and investment advisory services to over 13,500 financial advisors as the nation’s largest independent broker/dealer,* making us a... show more
My deceased father had an account with them listing me as a beneficiary. The process to received the money was horrific. I had to hire an attorney to send them certified letters in order for the claim to be settled. If you have an elderly parent, tell them to get their money away from these people.
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Product: LPL Financial Asset Management
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Michael Smith @smith_m3861
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1 Star Rating
My deceased mother had her retirement and non-retirement accounts with LPL. It has been over two years trying to close out those accounts and distribute the funds to myself, and my brothers and sisters. Tom Drulinger at LPL is the worst. And trying to find a warm body at LPL who can help is also a full-time job. Do not do business with LPL. M&T Bank is crazy to do business with them. They are the worst.
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LPL Financial
markrapier2 @markrapier2
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1 Star Rating
How can the market be up 200 points and I lose 2,700 dollars?
It is devastating to trust someone with your retirement and keep giving them the benefit of the doubt while your accounts lose large amounts of money. Over three years, my accounts only went up when I deposited more of my own money, yet my representative tried to claim the investments were "doing great" because one account had increased by exactly the amount I had contributed. At the same time, I was being charged an expensive monthly fee, so I was essentially paying them to drain my retirement savings. In my opinion, this firm should not be allowed to stay in business after treating clients this way.
Khristopher Brooks Andrews - LPL is the worst to handle your retirement accounts. Khristopher Brooks Andrews is not an honest guy. He will try to sell annuities to you and get mad when you refuse. I hired a different company to look at my accounts, and they found some money he moved and bought an annuity anyway. Nice guy? Not.
LPL is without any doubt the worst company you could ever imagine. My father made the biggest mistake of his life when he invested in this company. The asset managers put you into these private funds with all kinds of restrictions, and you have no control over your money without a fight. My dad's LPL manager was also the worst. After my dad passed, we have had to make over 50 phone calls in a two-year period just to try to get our money. It's one deliberate roadblock after another, and every person working at LPL right up to their legal department doesn't even have a clue how anything works. If you don't care about your investments and have disregard for your family, this is the right place to invest.
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Product: LPL Financial Asset Management
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Ernol Rep @fob_rabbi_2e
I would love to hear how you finally got closure. We are going through the same difficulties, maybe worse!
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woodman_91 @woodman_91
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1 Star Rating
Terrible returns. Very disappointed in everything and what this will inevitably do to my future. I should have gotten out a long ago.
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Product: LPL Financial Asset Management
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LPL Financial
Patti Durham @Goldiegirl7
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5 Star Rating
Jonathan Jolly is my advisor, and he is a blessing. He answers all of my questions and listens to what I'm interested in investing in, providing information about the prospects, whether they are good or bad. He is conservative with our money, and I appreciate that. I'll write him an email and let him know he can email me back if he'd like. Nine times out of ten, he calls me back that day or the next morning, depending on when I emailed him. With the market, there are going to be ups and downs. You lose if you sell. As with any company, we must choose wisely.
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Product: LPL Financial Asset Management
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LPL Financial
steve Fisher @bigdaddyfish93
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5 Star Rating
My experience with Capri Wealth Management at LPL has been fantastic. They have been very helpful with my retirement plan and asset allocation. I would definitely recommend them.
I would give a zero if I could. Investments left in their account did not accrue any interest for me, despite having agreed-upon instructions to reinvest my CD funds at maturity into the same product. I only found out months later, after having to escalate the issue through customer service because the local representative would not respond to emails, return phone calls, or be available for a meeting at the credit union branch. This was for LPL Financial within the SeaComm Plattsburgh branch. I have no issues with the credit union itself - in fact, the clerks and manager have always provided me with stellar service! But why would SeaComm associate themselves with such an untrustworthy company? They lost my business.
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Product: LPL Financial Asset Management
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LPL Financial
rwmcreynolds @rwmcreynolds
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1 Star Rating
In my opinion, Legamaro Financial Services in Corpus Christi, TX is the worst advisory group on the planet. It took over two months for my benefit payments to arrive after my mother's passing. My mother had accounts with this company for many years, and during a significant stock market drop, she was very worried about losing all her money. At the time, she was about 89 years old and knew nothing about her investments.
She asked for my help, and a meeting was set up with Tim and Alex at their office. It was clear to me that they had her invested in high-growth mutual funds with a small amount of dividend income, which is the opposite of what a person at her age needs. Additionally, these mutual funds were proprietary to LPL, as they couldn't be transferred to another financial firm, such as Vanguard, due to the lack of a sales agreement between the companies.
In the meeting where they had to justify their investment decisions, they made comments about the market's ups and downs, their advisory agreement, and assured her that not all her money would be lost. I asked for an LPL login to investigate the assets more fully, but Alex told me their system had a problem and a login couldn't be created, which turned out to be completely false. After the meeting, I called LPL directly and they told me there was no issue with the system and a login could be created. The fact that my sister was the executor of the estate could have been an acceptable reason for not allowing me a login, but a lie is not acceptable.
In a discussion with my mother, I told her she had the option of selling everything, as the funds couldn't be transferred, and reinvesting everything in a mix of CDs and with a firm like Vanguard with lower fees, safer assets, and higher dividends. She was also told that I couldn't determine the IRS tax implications of selling all the assets without more information. In the end, she decided not to change anything, which left me in a bad light with Legamaro.
After my 94-year-old mother passed away, my sister informed me that I was not allowed in the Legamaro office and needed to contact the main LPL office to get my 50% beneficiary payments. It took hours and hours on the phone over a two-month period to have five different forms processed and receive payment. In my opinion, LPL beneficiary services is staffed with completely incompetent employees that waste people's time while using my money for free. In addition, I consider Tim and Alex utterly unprofessional for lying and not assisting in processing the paperwork after collecting large fees from my mother for many years. Yes, in my opinion, Legamaro Financial Services in Corpus Christi, TX is the worst advisory group on the planet.
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Product: LPL Financial Asset Management
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LPL Financial
Stan Hockett @vacationstan
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1 Star Rating
I was never satisfied with the lack of service that I received, so I moved to a different advisor. After approximately two years, I received an email stating that my investments looked good and that I was ready for the new year. I had to email them twice to remind them that I was not and had not been a client for over a year.
Disgust and beyond dismayed that nothing is done about this company! Lost $4,000 a day in the past month. You can't get in touch with anyone; my advisor somehow, when he goes on vacation, my account decreases – I wonder why? Not really; the fees are outrageous, with hidden fees. I am at the point where I am contacting an attorney. Since July, they've lost $30,000 of our hard-earned money. Run far away from this scam that plays games; do not heed or do what you request – it's the biggest mistake of our lives; that is our retirement income! I feel sick just thinking about it. Shadiest company – why they are still allowed to trade is beyond me! They do pyramid schemes and will not disclose what it is unless you directly ask. Even then, you'll get an attitude! I'm keeping track of everything and hiring a lawyer.
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Product: LPL Financial Asset Management
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LPL Financial
william stroud @billy_4776
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1 Star Rating
Worst financial company I've ever seen. I lost 12k in the past month, and no one ever followed up with me on making changes to my account.
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Product: LPL Financial Asset Management
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LPL Financial
Kenbo @hansen247
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5 Star Rating
This review is for the Spencer, Iowa office. My mom's account was set up for maximum safety of principal, which was accomplished well for many years. All disbursements were handled quickly, and all documentation was received. We never had any complaints and were happy with the customer service.
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