MAX Credit Union

Everything I buy, my card is declined. I will be switching to a different bank; it's very annoying. I can't make purchases because they keep declining my card.

This bank is a nightmare to deal with. Any time you leave your area to travel and don't submit your travel itinerary to them first, your card will be declined—every single time you travel. So for work travelers, beware. They are exhausting.

Finally qualified for a card with a higher limit from the bank. It's been a long road, but there's still work to be done. I'm just thankful to the bank for giving me an opportunity to improve my credit. Plus, they approved refinancing my card at a much lower rate, so now I can change my loan from 60 months to 36 months. I'm truly grateful.

Max is awesome, they refinanced my car with a much lower interest rate than when I bought it before. I also have a checking and savings account with them. They are a great bank.

I can only guess what these people are interested in me for. They say they can pay off my debts as I qualify. I have not given anyone permission to check my credit and I am not struggling to pay off debts. They are fishing for loans and they call at least twice a week even after I have requested "Do Not Call" on their system. They are a nuisance at best and possibly criminal.

HORRIBLE. Showed racism towards my mother and wouldn’t even let her talk . The customer service phone number is 334-260-2600. Very unhelpful & I do not recommend calling the customer service hotline.

One of the Better Credit Unions in the state of Alabama. If you are Able to join, it may be in your best interest to consider a membership.

awesome bank with great benefits. They are open for membership and offer auto loans, credit cards, CD's and traditional banking services. I definitely recommend these guys.

Max CU gave me and my wife a better APR on both of our auto loans than any other lender has before. Our representative, Jeanice Young, has been outstanding. She went way above and beyond to help us reach our goals.

In my opinion, Max FCU has racist credit standards. I paid my 72 month car loan off 3 years early to avoid these people. Never missed any payments since 2010. NEVER will I go into their CU again.

My husband and I recently had 2 car loans with Max Credit Union. We have sold both vehicles, thank goodness. We are so happy to not have to deal with this credit union any more. When we bought the second vehicle I asked if both car loans could be combined so that we would only have to make one payment. We were told that the loans could not be combined. When we sold the first vehicle I went into the bank with cash in hand to pay off the loan and get the car title. I was told that I couldn't have the title because this vehicle was being used as collateral for our other vehicle loan with them. After 2 hours of trying to get the title, I was finally told that I could have it the next morning only if I gave them a copy of the Bill of Sale because they didn't want to run the risk of the other vehicle not selling for payoff should the have to take it back for some reason. In other words they cross-collateralized our 2 car loans without telling us. What a load of crap. We later sold the other vehicle and we gladly closed our checking account because 1 week after paying off 2 car loans we got a letter in the mail stating that there would now be a $2.00 fee added to our checking account each month. We will never do business with Max Credit Union again.