Police & Fire Federal Credit Union

My experience has been the worst and from reading the reviews of other valued members I see they have had issues as well. My mother passed away and the end of June I called to see what I needed to do to get access to the funds in her account. This account has less than than 4000.00 I was told that I either needed a letter of administration or letter of executor. Keep in mind my mother's account is under three thousand dollars. I schedule appointment with probate Court which was in August and paid for the letter of administration. I go back to the bank and I am told that I need a copy of death certificate and a copy of the funeral bill. Have no idea how much her funeral cost was a factor in her account. I needed to deposit a check in her account to be cashed so I did. I come back to the bank for the second time now I don't need the letter of administration but I had received another check and deposited in her account. I went back to the bank after the check cleared to close the account gave them copy of death certificate and funeral receipt and letter of administration and was told I had to open up an estate account. Also that I did not need the letter of administration which I paid 281.00 for and if I just would have given them the death certificate and funeral receipts that would have been enough.. Since I gave it to them I need to open up an estate account and they want my social security number. I have to deposit 5 dollars of my money into this account get an ein number that they will fill out for you then they will put the money into the account. This is just the start I can go on.

Police and Fire is a very good credit union to do business with very friendly people and always helpful and they alway have promotions to help customers.

I love police and fire federal credit union credit card. The credit union is always available help and solve any concerns or questions I may have. The rate is ok and the flexibility of a visa card is great!

They do not update every month to the credit Agency. I was told quarterly. I don’t understand why not. This holds your score back because it’s not updated When you pay your bill and trying to raise your score. You want to stay on top of it