SECU offers a variety of checking accounts, including interest-bearing and student checking, savings and money market accounts, CDs, IRAs, and a wide choice of loan options including auto, mortgage, home equity, personal lines of credit, boat/RV/motorcycle, small business and student loans.
Eligibility
Find out if you are eligible to join SECU.
SECU Reviews
5
23%
4
17%
3
12%
2
15%
1
33%
2.8
52 reviews
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SECU
Charles Coleman @charlesc_400
Verified Customer
I travel a lot internationally. This card has a very annoying habit of declining charges while abroad. I have a 4 figure limit on this card. Once tried to purchase a pair or 3 euro gloves from a street vendor in Paris during the dead of winter because she left her gloves in the US. The 3 euro charge was declined even though I had near zero balance. How embarrassing! This card stays stateside in the US!
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Product: SECU Credit Cards
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0
SECU
Bryant B @bryant_buchanan
I applied for a secured shared loan based off of funds in my savings account and was denied. Same as with a secured card. I was trying to build a relationship with them but clearly they were not interested. Yet both the loan and secured card applications resulted in hard inquiries. Even though the funds were available in my account. And they don't reconsider.
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Product: SECU Personal Loans
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SECU
October Falls @OCTOBERFALLS
Horrible!!!! 1st time homebuyers process was horrible. Lack of communication. Rescheduled closing date w/o even advising the seller or the buyer. Waiting for over 30mins at a location to meet for settlement/closing. When called to see what was the hold up. Was told the date has been rescheduled. No one communicated that with the buyer or the seller. Doesn’t even deserve ONE star.
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Product: SECU Mortgages
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SECU
unhappy Customer @UnhappyCamper
DO NOT USE!! Did not close on time! No loan commitment by date on contract! NO communication, NO returned calls!! Awful!! Less than one star!!
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Product: SECU Mortgages
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SECU
bighairproduction @bighairproduction
Still on phone after 30 minutes working with CS Rep (very capable) who has to go between me and RE department to get answers. Cannot speak with RE department directly even though they are planning to pay my taxes late. They told her that AA County has given an extension for "you guys". UH NO! Checked the website--"taxes become delinquent on October 1". Have both my mortgage and business account here. Will def be moving business account and hopefully refinancing with a capable organization. Unprofessional. Very Poor Service.
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Product: SECU Mortgages
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0
SECU
Donna @donnaa_101
Verified Customer
Customer service was very poor. It took forever to have emails, texts or phone calls returned. Being short staffed was always the excuse. I had been a SECU member for many years and have not experienced such poor service prior to this. Very disappointing.
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Product: SECU Mortgages
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0
SECU
cwlarimer @cwlarimer
Verified Customer
Have been a member for 8 years, in the past 2 years their service has become less and less satisfactory. In the past year it has become increasingly more difficult to find a reason to stay with them. I have been on hold for over an hour now to inquire if the company refunded my monies as they said or if I need to dispute a credit card charge or how to go about getting a refund from a company for an item they did not provide after being paid with the secu visa card. This credit union seems to be using Covid -19 as an excuse to cover up their ineptness. Covid 19 has absolutely nothing to do with a telephone conversation. No sweat I have already started to deal with another bank that does actually have customer service and wants to talk to them.
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Product: SECU Credit Cards
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SECU
Kurt Sharp @ksharp
STAY AWAY!!! This bank is worse than the government and will find a way to screw everything up... from constantly malfunctioning ATMs to account errors. Good luck waiting on the phone for hours trying to talk to a rep. I WARNED YOU!!!
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SECU
cori @corik_1
Horrible customer service and charged fees after account as paid off. Have contacted them and they have not fixed the problem Do not use.
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SECU
Rene @renep_14
Verified Customer
Enjoy the flexibility & up to date availability of this platform. Need to include more financial offers for customers to consider.
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Product: SECU Home Equity
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unhappy Customer @UnhappyCamper
What was good? Nothing in my experience with them has happened on time! I have spent countless hours on the phone, email and text and still have no commitment from them on a house closing! Looks like they are missing closing and asking for a week delay!! No one does this!! 1 day or 2 at most for delay! Just awful!
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unhappy Customer @UnhappyCamper
Can't imagine they did anything good?? Just awful communication!!
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+22 users submitted a rating without writing a full review
You cannot qualify for a SECU Credit Card graduation.
SECU recommends using their secured card for at least a year before trying to apply for any of their unsecured cards. Once you're there, make sure to check their credit score requirements first, to be certain you qualify!
The SECU overdraft fee is $30, under their standard overdraft practices. The fee will be charged each time they pay an overdraft using Courtesy Pay. Keep in mind, there is no limit to the number of overdraft fees you can be charged for overdrawing your account.
Hi. Thanks for your question. The max age for Student's Choice Checking is 25. You must also be enrolled or accepted in college, a trade or technical school. Here are the details - https://www.secumd.org/personal/banking/checking/student-choice-checking.aspx