Stockman Bank

I'm leaving Stockman Bank due to their lack of concern for me as a customer and the charging of exorbitant fees. Neither Maddie Edwards, the Customer Service Supervisor, nor the Kagy branch manager cared to assist when I was charged $110.00 in fees after a check I deposited (from someone else) did not clear, even though I immediately replaced the funds I had transferred internally upon realizing that the check had not cleared. I had never experienced this before, and they refused to offer any assistance in what was already a stressful situation of receiving a check that was not valid.

We are DONE with these morons. It is all but impossible to deposit money into my account. They think anything over a few thousand is soooo much money that they HOLD it for days and days with no explanation or consideration. My business cant operate with such stupid and controlling behavior so we are OUT of this nightmare bank joint.

Breyer Hill Stockman Bank Drive-Up of 2425 10th Ave. S., Great Falls, MT 59401.
Outstanding service, friendliness, and professionalism.

I have had a checking account at Stockman Bank practically since it opened. I primarily use this bank as a drive-through check cashing booth because, with all the inflation, there's just no way I'm keeping money in a checking account. They pay next to 0% interest on savings and they will try to rip you off with what they call a flex CD. I haven't written a personal check in years but this bank represents a home town thing for me. I primarily use rewards credit cards or move money electronically.

The bank's routing number and your account number are on the front of personal checks. Some people put their Social Security number on their checks along with their address and phone number. This is obviously dangerous. The workers act like you're pestering them when you want something done.

I have had a checking account at Stockman Bank practically since it opened. I primarily use this bank as a drive-through check cashing booth because, with all the inflation, there's just no way I'm keeping money in a checking account. I haven't written a personal check in years. I primarily use rewards credit cards or move money electronically.

The bank's routing number and your account number are on the front of personal checks. Some people put their Social Security number on their checks along with their address and phone number. This is obviously dangerous. The workers act like you're pestering them when you want something done.

I have worked with this bank for several good years now.
I am very pleased with their services. Anytime I needed assistance, they were very helpful and kind. I also opened a business account years later after using a personal one. No issues so far.

My mother's account was closed, and she was told the remaining funds would be mailed to her. After returning a call to the bank several days later, she was told they had been holding the funds in a check for her, but now it would be sent. Which one is it? One of the bank's statements is untrue.

It has now been over 10 days since her statement shows the account closed and a check was cut for the remaining funds, but she still has not received her money.

We found the bank defensive and accusatory, denying they could do things to investigate fraud against my mother's account at the same time other banks willingly pursued the same avenues Stockman's denied being able to execute.

They have told us four untruths, have not returned our call to ask where the substantial amount of my mother's money is, and why they haven't been exactly honest during this process.

Our guess is that they don't want to deal with anything that may appear as a blemish, as another of their customers made off with approximately 60k of my mother's funds.

Their misguided defensive actions, arrogance, and dishonesty are appalling and also not even seen as anything but justified and of normal business practice by those we dealt with.

Shameful.

No star review. Every other bank has been better overall. My Fiancé has had trouble receiving any money (HE EARNED) and they held it multiple times sense the account was opened. The worst part about all of it; Sandy Drietz, (the head account I believe) laughed at my fiancé and I when we asked for help receiving his IRA. They have band and locked his account so many times, it's unbearable. You can't cash checks! You can never buy anything online nor in a different state other than Montana or they will gladly band your account for "suspicious activity" oh, and when you get one or multiple account bands; you no longer count as a valued customer. Worst bank with the worst customer service. This bank has put my family at risk of homeless and without food.

It honestly feels like Stockman is stuck in the 90's. Everything is slow with them, limited transfers, the app feels like it was made in 2008. Every other bank I've had has felt much better overall, also if you leave Montana, good luck on ATM's or their overseas customer support. They once locked my card while I was in Alaska due to "strange purchases" after I had told them about the trip, called 10 minutes after they closed on a Friday and had to wait until Monday to get my card unlocked. I would not recommend them.

I have banked at the Stockmanbank for over 59 years and find them to be a wonderful group of finance experts to work with local residents! I would recommend them to anyone who wants great service and dependability.