The Zebra is the nation's leading, independent car and home insurance comparison site. With its dynamic, real-time quote comparison tool, consumers can identify insurance companies with the coverage, service level, and pricing to suit their unique needs. The Zebra compares multiple insurance companies and provides agent support and educational resources to ensure consumers are... show more
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The Zebra Reviews
The WalletHub rating is comprised of reviews from both WalletHub users and ratings on other reputable websites. The rating was last updated on 09/23/2025.
4.3
641 reviews
from WalletHub and across the web
641 reviews from WalletHub and across the web
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The Zebra
austinofla4294 @austinofla4294
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1 Star Rating
This company is the worst. I would not recommend them to anyone. Their agent was incredibly unhelpful with terrible communication. I had more questions after talking to their agent than I did before. Dustin completely disregarded what i was looking to purchase. DO NOT DO BUSINESS WITH THE ZEBRA...
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Product: The Zebra Car Insurance
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The Zebra @TheZebraCo
HI austinofla4294, we're sorry you did not have a good experience comparing rates with The Zebra. This is not the user experience we're going for! Would you email us at [email protected] with your full name and phone number so we can look up your call?
Smart shoppers compare rates to save money and that's exactly what you were trying to do. We're sorry we didn't measure up.
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The Zebra
gregorylaban @gregorylaban
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1 Star Rating
Lots of lies. Completely useless. They make you fill out all your information just to provide links to other insurance companies. Hmm, what are they going to do with all that data...
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Product: The Zebra Car Insurance
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The Zebra @TheZebraCo
Hi gregorylaban, thank you for taking the time to leave a review. We're sorry you did not have a good experience finding a rate with The Zebra. Smart consumers compare rates, and that's exactly what you were trying to do. Depending on your location, vehicle driver history, and a variety of other ratings, you may only see links to other insurance comparison sites rather than actual quotes. Rest assured, your information is not at risk and we don't share or sell it to any third-parties. You can even request its removal if you'd like here: https://www.thezebra.com/privacy-request/
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The Zebra
413fleetstreet @413fleetstreet
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1 Star Rating
Completely useless. You go through the fifteen steps to fill out all the information they ask for, and then they do that little "Searching for the best quotes..." animation to make you think they're actually doing something. Then they just give you a bunch of links to other insurance companies to fill in the information all over again while they put all the data you gave them in their database and tell you "Oh, we promise we would never sell your information. Golly shucks, mister."
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Product: The Zebra Car Insurance
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The Zebra @TheZebraCo
Hi Anonymous, We appreciate you taking the time to try and compare insurance through The Zebra. Search results are heavily dependent on the searcher's address and driver profile, so depending on what you drive or your profile - you may not see insurers offering policies to you. We hate unsolicited messages just as much as you do, and have a firm NO SPAM policy. We will honor any request to delete your information. Please go here to do so: https://www.thezebra.com/privacy-request/.
Here is our privacy policy: https://www.thezebra.com/about/help/privacy/
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The Zebra
GG GG @getwinsne
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1 Star Rating
This is a joke. Filled out all the information and in the end, all they did was tell me to contact each individual company for a quote. Then I received massive emails from insurance companies. If I could give them a zero I would.
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Product: The Zebra Car Insurance
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The Zebra @TheZebraCo
Hi GG, thank you for taking the time to leave a review. Smart consumers compare rates, and that's exactly what you were trying to do. We're sorry you did not have a good experience finding a rate with The Zebra. Depending on your location, vehicle driver history, and a variety of other ratings, you may only see links to other insurance comparison sites rather than actual quotes. Rest assured, your information is not at risk and we don't share or sell it to any third-parties. You can even request its removal if you'd like here: https://www.thezebra.com/privacy-request/
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The Zebra
Kali DH @kaliwalther90
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1 Star Rating
I used The Zebra to compare car insurance policies. They helped me to find something cheaper than the previous company I was using. Everything was fine, until I went to renew my policy and noticed something reported on my driving record. There was a sanction/ticket reported for "driving without authorized permission", with the source being "application only", leading to 4 points being added to my driving record with the insurance company. The insurance carrier reported that this info was given by the insurance agent- who was from The Zebra! This "activity" was reported for 1 day before my policy began with this company... seems shady! Not only was this completely untrue, it caused me to pay hundreds of dollars more than necessary on my policy for 2 renewals. Not cool! I was able to get the situation fixed with my insurance carrier but I am not able to get my hundreds of dollars back. Obviously it was of some advantage to The Zebra agent to make up false information and increase my policy rate. I will never use The Zebra again, they are simply not honest!
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Product: The Zebra Car Insurance
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The Zebra @TheZebraCo
Hi Kali, thank you for taking the time to leave a review. Smart consumers compare, and that’s exactly what you were trying to do. We’re sorry you had a bad experience with The Zebra. Our agents use our best practices, which is to rely only on reported incidents. If that is not the case, we’d love to try to make it right. If you email us at [email protected] with your policy information, we can review this.
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The Zebra
chad0688 @chad0688
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1 Star Rating
Did not receive any quotes. Instead, it just gives links that redirect to the insurance companies where you have to fill in the same exact information. This is possibly one of the most useless websites ever created. I would just go directly to the insurance websites next time instead of wasting my time going through The Zebra.
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Product: The Zebra Car Insurance
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The Zebra
venom340w @venom340w
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1 Star Rating
Doesn't let you choose your coverages so you can't really compare to your current policy.No glass coverage or lower deductible.Site is basically useless just a waste of my time
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Product: The Zebra Car Insurance
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The Zebra
Frankie C @Franciscory_mk
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1 Star Rating
(If I could give Zero stars, I would!) DO NOT GET INSURANCE THROUGH THIS COMPANY!!!!! They are the absolute worst insurance you could possibly get!!! So my husband and I were thinking about buying a car and decided to go look at a dealership on January 7th, 2022. But before we were going to purchase the vehicle we found we wanted to make sure the payments for insurance would not be too high. We called Zebra and they said full coverage for this vehicle would be $169.70 per month. Which is really great in my opinion. We were excited and after making sure it would only be that much per month we purchased the car. The zebra representative was very certain and confirmed the payments per month. We made the payment of $169.70, got the insurance cards, got the car...good to go. Well, we got a bill for $158, due by 1/27/22, which I was sure was a clerical error as we just made a payment. Nope, Zebra said our actual payment was $276 per month and if we didn't pay the remaining balance our insurance would be canceled. Apparently the representative, who gave us our monthly payment, couldn't actually give us a solid quote because they are not the ones who set the price. And after listening to the recorded calls and hearing the rep tell us it would be $169.70 per month the "Service Supervisor ", Erica Alderete, said, "Oh sorry he shouldn't have told you that but that is what you are going to have to pay. Nothing we can do about it." Erica Alderete is the absolute worst customer rep...well aside from the idiot who guaranteed us the quote he was giving was accurate. DO NOT GO THROUGH ZEBRA!!!! They give you low quotes to pull you in then jack up the prices because they can!! They are just the middle man....they have no idea what they are doing. Just go straight to the actual insurance companies who know how to do their jobs. WORST INSURANCE COMPANY EVER!!
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The Zebra @TheZebraCo
Hello Francis - We're truly sorry for your recent experience using The Zebra. We've reviewed the call and discovered several communications errors on our part that resulted in these misunderstandings over the price of your policy, some of which included defining a "down payment" or first payment versus the actual monthly payment. Our Customer Service Manager, Katie, has reached out to you to work through solutions so that you can maintain coverage on your vehicle(s) and restore some faith in our company as a trusted insurance comparison site. We await your response.
I completely understand your frustrations with us as a comparison "middle-man." We fell short of expectations, but we're committed to making this right to help maintain your coverage rather than with some insurance companies that might just cut you loose without coverage. Thank you for the opportunity to address your concerns, and we look forward to assisting you through our management team. - Daniel
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+ 1 WalletHub user submitted a rating without writing a full review + 632 ratings from across the web
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