They have grown and recently 'upgraded' their software. This new upgrade has been nothing short of a nightmare. We hate it and wish they had left things as they were. Statements used to be available on the first of the month for the prior month. Now, they are rarely ready during the first week after the close of the month. We had personal and work related expense accounts that were nicely separate. Now they are a mixed mess. We really are trying to give them time to straighten things out because we like the folks at our local branch, but it's been being 'worked on' for months now and we have about had enough. I only give 2 stars because we do like our local folks. Unfortunately, they cannot fix these problems on the local level.

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They have grown and recently 'upgraded' their software. This new upgrade has been nothing short of a nightmare. We hate it and wish they had left things as they were. Statements used to be available on the first of the month for the prior month. Now, they are rarely ready during the first week after the close of the month. We had personal and work related expense accounts that were nicely separate. Now they are a mixed mess. We really are trying to give them time to straighten things out because we like the folks at our local branch, but it's been being 'worked on' for months now and we have about had enough. I only give 2 stars because we do like our local folks. Unfortunately, they cannot fix these problems on the local level.
I've had two car loans through UFCU. I refinanced one of them. Everything was very easy. People behind the counters have always been very nice.
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What credit bureau does UFCU use for personal loan approval?
UFCU may use any of the three major credit bureaus, Equifax, Experian and Transuion, for personal loan approval. There is no way to tell exactly what credit bureau UFCU will use for you, so it's important to make sure your information is accurate on all of your credit reports before applying. In addition, it's possible that UFCU could use more than one credit bureau when determining whether to approve you.