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Chase will do a hard pull for a credit limit increase if the cardholder requests the increase. You can request a higher limit online or by calling (800) 935-9935, and Chase must have your permission before they conduct a hard pull on your credit report.
On the other hand, Chase may offer select customers automatic credit limit increases based on periodic account reviews. This option isn’t guaranteed, but it always involves a soft pull.
When Chase Will Do a Hard or Soft Pull for a Credit Limit Increase
- If you contact Chase to request a credit limit increase: Hard Pull
- If Chase reviews your account for an automatic credit limit increase: Soft Pull
- If you decline a Chase credit limit increase offer and request a higher amount: Hard Pull
It’s important to note that when Chase conducts a hard pull on your credit report, you may see your credit score drop by a few points, but only temporarily. Soft pulls, on the other hand, do not affect your credit score.
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