Karen Moroz, WalletHub Mortgage Analyst
@nycKaren
The Chase Ink credit card cell phone protection offers up to $1,000 per claim in case of phone damage, theft, or loss for you and any employees listed on your monthly cell phone bill. To receive the reimbursement, you must pay the cell phone bill with an eligible Chase Ink credit card. At the moment, the only cards that include cell phone protection as part of their benefits are the Ink Business Preferred® Credit Card and the Ink Business Premier® Credit Card.
Here’s how the Chase Ink cell phone protection works:
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Coverage limit: The coverage amount is $1,000 per claim.
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Claim limit: There is a limit of 3 claims in a 12-month period.
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Deductible: There is a $100 deductible per claim.
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What is covered: This benefit covers cardholders as well as any employees on the account for a stolen or damaged cell phone, as long as the cardholder pays the phone’s monthly bill with an eligible Chase Ink card.
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What is not covered: Phone accessories and phones purchased for resale are not eligible. Some situations, like when there’s a cosmetic damage that doesn’t impact functionality, are also not covered.
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How to file a claim: To file a claim, start by calling the Benefit Administrator at (888) 320-9956 within 60 days of a covered incident. You can also file a claim online.
It is worth noting that the coverage is secondary. This means you’ll first have to file a claim through any other insurance plan that covers your cell phone. Once those benefits have been exhausted, Chase Ink credit card protection may reimburse you for any costs not covered by the primary insurer.
Alternative Benefits for the Other Chase Ink Cards
It’s good to note that the other two Chase Ink cards, the Ink Business Cash® Credit Card and the Ink Business Unlimited® Credit Card, don’t have cell phone protection as part of their benefits. But these cards do have benefits that can reimburse you in case of phone damage and theft. For instance, all Chase Ink credit cards offer purchase protection that reimburses up to $10,000 per claim and $50,000 per account for items bought with the card that are damaged or stolen within 120 days.
Plus, Chase Ink credit cards also offer extended warranty protection, which adds an additional year on eligible warranties of 3 years of less. This policy will follow the terms of the original warranty and will typically only cover things like manufacturer defects and mechanical failures. You must pay for the item with a Chase Ink credit card to be eligible.

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